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A complete collection of social etiquette knowledge
There are many ways to introduce.

Introduce yourself.

In social activities, if you want to know someone or some people and no one introduces you, you can act as your own introducer and introduce yourself to each other. Determine the specific content of self-introduction, take into account the actual needs and scenarios, and be clearly targeted, not? A thousand people? . Sometimes you can combine your own name, the surnames of people with the same name or common nouns to enhance others' memory. For example, what's your name? Zhou Ying? Yes, it can be introduced as: Premier Zhou? Zhou? , the hero? English? . But if the introducer is present, it will be considered impolite to introduce yourself.

Introduce others

When introducing others, you can follow this order: introduce the young to the old; Introduce those with lower positions to those with higher positions. If both sides are of the same age and position, will the opposite sex follow? Ladies first? The principle of introducing men to women; For the same sex, you can master it flexibly according to the actual situation, such as introducing what you are familiar with to what you are unfamiliar with; When introducing the high and low positions of both sides, introduce the low position to the high position; It can also be introduced from left to right or from right to left. Before introducing others, we should not only seek the opinions of both sides, but also say hello at the beginning of the introduction. Don't go up and strike up a conversation, so that the introduced person is caught off guard. When the introducer asks if he intends to know someone, don't refuse or equivocate, but accept it gladly. When you really don't want to, you should explain the reasons euphemistically. When the introducer comes forward to introduce you, both sides of the introduced person should stand up and look at the introducer or the other side with smiles. When the introducers are finished, the introduced parties should shake hands, exchange greetings or pass business cards to each other as contact information according to the etiquette order. Whether introducing others or introducing yourself, both sides should be modest and friendly, neither supercilious nor supercilious, and avoid arrogance or timidity.

Verb (abbreviation for verb) handshake etiquette

Shaking hands is part of communication. The strength, posture and time of shaking hands can often express different manners and attitudes towards the object of shaking hands, show one's own personality and leave a different impression on others, and can also understand the other's personality through shaking hands, thus winning the initiative in communication. Helen, a famous American blind and deaf woman writer? Keller said: the hands I touch can keep people away; Some people's hands are full of sunshine, and you will feel very warm.

1. handshake requirements

Usually, shaking hands when meeting for the first time, meeting after a long separation, leaving or seeing off is also the most common. Some special occasions, such as congratulations, thanks or condolences; When the conversation between the two sides has satisfactory common ground; Or when the original contradiction between the two sides has turned around or been completely reconciled, it is customary to shake hands as a gift. When shaking hands, take a step away from each other, lean forward slightly, stand at attention with your feet, extend your right hand, put your four fingers together, cross the tiger's mouth, open your thumb and slide down, and shake hands with the recipient. Holding each other's hands with palms down shows a strong desire for dominance and silently tells others that they are in an advantageous position. Try to avoid this rude handshake. On the contrary, shaking hands in the palm shows a person's humility and respect. If you reach out your hands, you will be even more humble. The equal and natural handshake gesture is that the palms of both hands are vertical. This is the most common and safest way to shake hands. It is impolite to shake hands with gloves, except for ladies. Of course, you can take it off in the cold outdoors. For example, both sides are wearing gloves and hats. At this time, you should usually say:? Excuse me. . When shaking hands, the two sides look at each other, smile, greet and exchange greetings. Don't look at the third person or appear absent-minded. Except that people who are very close can hold hands together for a long time, it is usually enough to hold hands two or three times. Don't push too hard, but just use your fingertips? Dragonfly water? It's also impolite to order it. Generally, the time should be controlled within three to five seconds. If you want to show your sincerity and enthusiasm, you can also shake hands for a long time and shake them up and down a few times. When shaking hands, the hands are separated as soon as they touch, and the time is too short. It seems to be going through the motions, and it seems to be watching out for each other. And the time is too long, especially holding the hand of the opposite sex for a long time or meeting someone for the first time, is it a bit hypocritical or even suspicious? Want to take advantage? . Between the elders and the younger generation, after the elders reach out, the younger generation can reach out and shake hands, and between the superiors and the subordinates, after the superiors reach out, the subordinates can hold hands; Between men and women, after the woman reaches out, the man can reach out and shake hands; Of course, if the man is an elder, follow the above method. If you need to shake hands with many people, you should pay attention to the order of shaking hands, from pecking to pecking, that is, elders first, junior first, teachers first, students first, ladies first, unmarried first and superiors first. If there are many people communicating, you can just shake hands with a few close people, nod to others, or bow slightly. In order to avoid embarrassing scenes, before you take the initiative to shake hands with someone, you should think about whether you are welcomed by the other person. If you have noticed that the other person doesn't mean to shake hands, just nod your head. On formal occasions, the order of reaching out when shaking hands mainly depends on position and identity. In social and leisure occasions, it mainly depends on age, gender and marriage. When receiving guests, this problem becomes special: when the guests arrive, the host should first reach out and shake hands with them. When guests leave, they should first reach out and shake hands with their hosts. What does the former mean? Are you welcome? What does the latter mean? Goodbye? . This order is reversed and easily misunderstood. It should be emphasized that the order of the above handshakes need not be demanding everywhere. If you are a respected person or an elder or a superior. When people with low status, young people or subordinates reach out first, the most appropriate way is to reach out and cooperate immediately. And don't ignore it and let the other party make a fool of themselves on the spot. When shaking hands, you might as well say some greetings. You can hold the other person's hand in a direct and positive tone, and hold the other person's hand when strengthening important words to enhance the other person's impression of you.

2. You should shake hands:

Meet an acquaintance I haven't seen for a long time;

Say goodbye to people you know on more formal occasions;

When welcoming or sending away guests in social occasions where I am the host;

When you visit others and say goodbye;

When introduced to people you don't know;

In social occasions, when I accidentally meet my relatives, friends or boss;

When others give you some support, encouragement or help;

When expressing gratitude, congratulations and congratulations;

When expressing understanding, support and affirmation to others;

When learning that others are sick, lovelorn, unemployed, demoted or suffer other setbacks;

When giving gifts or prizes to others.

3. Eight taboos of shaking hands

When shaking hands, try to conform to the norms and avoid violating the following rude taboos.

(1) Don't shake hands with your left hand, especially when dealing with Arabs and Indians, because their left hand is unclean.

(2) When communicating with Christians, they will avoid the cross when two people shake hands and the hands of two others, which is very unlucky, similar to the cross.

(3) Don't wear gloves or sunglasses when shaking hands. Only ladies wearing tulle gloves are allowed to shake hands in social situations.

(4) Don't put your other hand in your pocket or hold anything when shaking hands.

(5) When shaking hands, don't be expressionless, silent or wordy, bow and scrape, and be too polite.

(6) When shaking hands, don't just hold each other's fingertips, as if to keep a distance from each other. The correct way is to hold it in the palm of your hand. Even for the opposite sex.

(7) Don't pull the other person's hand, push it, or shake it up and down.

Don't refuse to shake hands, even if you have hand disease, sweating or dirty things, tell the other person? Excuse me, is my hand inconvenient now? . So as not to cause unnecessary misunderstanding.

In domestic and international communication, besides shaking hands, the following meeting ceremony is also very common.

1. Nodding ceremony, also known as nodding ceremony, is mainly applicable to the following situations: meeting acquaintances, meeting people who have met many times on the same occasion, and meeting many people who can't say hello one by one in venues, theaters, karaoke bars, dance halls and other places. You shouldn't wear a hat when nodding. The specific way is to bow your head gently and smile at the same time. Don't nod repeatedly or too much.

Raise your hands.

The occasion of raising your hand is similar to that of nodding your head, which is most suitable for greeting acquaintances who are far away. The way to raise your hand is to straighten your right arm forward, with the palm of your right hand facing each other, the other four fingers together, and your thumb apart, and gently swing from side to side once or twice. Don't swing your hands up and down, and don't point your back at each other when you swing your hands.

Take off your hat

People wearing hats should take the initiative to take off their hats when entering other people's homes, acquaintances in Lu Yu, talking, shaking hands or other meeting ceremonies, entering entertainment places, raising the national flag and playing the national anthem. Ladies can take off their hats in social situations.

pay attention to

The specific ways to pay attention are to stand up and stand at attention, hold your head high, naturally hang your hands down or stick them on your sides, smile solemnly, look squarely at the saluted object, or move slowly with it. Such as raising the national flag, military parade and review, ribbon-cutting and unveiling, opening and listing. Eye-catching ceremony is applicable.

bow

Bowing hands is a traditional meeting ceremony in China. At present, it is mainly suitable for holding group worship activities during the Chinese New Year, congratulating elders on their birthdays, congratulating friends on getting married and having children, and expressing great gratitude to relatives and friends, and expressing your great prestige by meeting overseas Chinese for the first time. Bow and salute: stand up, keep your upper body straight, stretch your arms forward, put your fists on your chest and shake them rhythmically twice from top to bottom or from inside to outside.

bow and scrape

At present, in China, Jugongli is mainly used to express gratitude to others, after receiving an award or giving a speech, after an actor's curtain call, holding a wedding or attending a memorial service. Take off your hat and stand at attention when bowing, keep your eyes on the recipient, and then bend forward. Men's hands should be attached to the trouser lines on both sides of their bodies, and women's hands should be placed on their abdomen. The greater the downward bend, the greater the degree of respect. The number of bows, don't bow three times on festive occasions. Generally, the etiquette of three bows is used in mourning activities. Jugongli is widely used in Japan, South Korea and North Korea.

7. Be polite

The folding ceremony is a ceremony in which hands and fingers are combined. Specifically, the ten fingers of the palm are closed in front of the fu organs, the five fingers are close together, the tip of the palm is basically flat with the tip of the nose, the palm is tilted outward, the legs are upright, and the upper body is slightly arched. When saluting, the higher the crossed hands are raised, the more they show respect for each other, but in principle they should not be higher than the forehead. When crossing the namaste, you can send congratulations or exchange greetings. You can also smile, but don't dance and nod repeatedly.

Namaste is widely used in Southeast Asia and South Asia, Buddhist areas and Dai areas in China.

8. Hugging ceremony

In the west, especially in Europe and America, hugs are very common meeting gifts and farewell gifts. Hugging ceremonies are also common when people express their condolences, congratulations and joy. Formal hug ceremony, pay attention to the two people standing face to face, each raising his right arm and putting his right hand behind the other's left shoulder; The left arm hangs down, and the left hand holds the other person's right back. First, hug each other on the left. Then hug each other to the right, and finally hug each other to the left three times. You don't have to be so particular about ordinary occasions. You can hug once, twice and three times. In our country, except for some ethnic minorities, hugs are not commonly used.

9.kissing

(1) Kissing ceremony is a common meeting ceremony in western countries. Will be used at the same time as the hug ceremony, that is, the two sides hug and kiss when they meet.

When kissing, it is usually forbidden to make a kissing sound and not to make saliva on the other person's face. When saluting, the relationship between the two sides is different, and the kissing part will be different. The elders kiss the younger generation, but they should kiss their foreheads. When the younger generation kisses the older generation, they should kiss the lower jaw or cheek; Among peers, the same sex sticks to the cheek and the opposite sex kisses the cheek. When sticking the cheek, stick it to the right once, and then stick it to the left once.

(2) Kissing hands is mainly popular in European countries. The practice is: when a man walks in front of a married woman, he hangs his head first and pays attention. Then hold the lady's right hand with her right hand or both hands, bend down and symbolically kiss the back of her hand or fingers with her tight lips. The recipient of the hand kissing ceremony can only be a married woman. Wrist and above are forbidden areas when saluting.

What's the business card? A second ID card? , the use has always been very popular. It is not only an introduction of a person's identity, but also an introduction of a person's face and image. What are the general requirements for business cards? Neat, orderly and clear? . Don't list too many positions, put the cart before the horse, and don't exaggerate the style and color settings. Personal photos, corporate slogans and advertising words are not suitable for printing on business cards.

1. Timing of sending business cards

Carry-on business cards should be put in special business card bags, business card holders or in coat pockets. Never put it in a trouser pocket, skirt pocket, handbag or wallet. It is neither formal nor messy. Put your business cards in your briefcase and drawer so that you can use them at any time. If you want to send your business card in time for the other party to accept and get the best effect, you should pay attention to one thing: don't show your business card in front of the elderly supervisor unless the other party asks you to. Don't send business cards around a group of strangers, it will make people misunderstand that you are trying to sell something, but it is not taken seriously. In business social activities, especially provide business cards selectively, so that others will not think you are advertising for the company. When attending important social activities, you must remember to bring your business card. If you always tell others? Excuse me, have I run out of business cards? This is a far-fetched reason. Without a business card, it can be said that the first step failed. The other person will think that you don't pay attention to him at all or that your career and status are not worth having your own business card. You know, whether you are attending a private or business dinner, don't send business cards when eating, because it is only suitable for social activities and not for business activities. And be sure to pay attention to the neatness and integrity of business cards. It is best not to send dirty or broken business cards. Put them neatly in a business card holder, box or pocket to avoid damage. Sending business cards can be at the time of first meeting or farewell, but if you are about to express your opinion, sending business cards to people around you before speaking can help them get to know you. If you run out of business cards when exchanging them, you can also write down your personal information on clean paper. The most important thing in using business cards is to know how to establish and show your personal style. Writing personal information in the blank or back of a business card will make it more useful? Personalization? For example, when sending flowers to thank the host of the banquet, you can write them on your business card? Thank you for a wonderful dinner. What a pleasant evening. Wait for a short paragraph, and then sign. Send something to others and add it to your business card with your own handwriting? I hope you like it? . When introducing friends to each other, you can write your friends' resumes at the back of your business cards to help you get to know each other. Before taking part in social activities, you should prepare your business cards in advance and make necessary inspections, just like preparing makeup.

2. How to pass the business card

When you take out your business card and send it to others, gently lift it to the height of your chest with your hands and face the other person so that others can read it when they receive it. If there are many people, and you hold a stack of business cards in your left hand, you should also hold them gently with your right hand and give them to everyone one by one with the help of your left hand. Don't throw them around like playing cards.

Take someone else's business card with both hands, read it once (it works well while reading it), and then carefully put it in your business card holder or coat pocket. You can put it on the table after reading it, but don't throw it around, and don't put cups, folders and other things on it. It's rude. In addition, if the other person's name is complicated or the pronunciation is uncertain, it is best to ask the other person politely. Anyway, it's better than mispronouncing the next time we meet, so that the other party can keep a straight face.

3. Western business card etiquette

Westerners usually write the initials of several French words when using business cards, which represent different meanings:

Note: say:? Attention? . Remind the other party of the postscript on the business card.

P.f. said:? Congratulations? . Used for festivals or other fixed anniversaries.

P.f.n.a said:? Happy new year? .

Public relations said:? Thanks? . Express gratitude after receiving gifts, congratulatory letters or hospitality.

P.p. said: Introduction? . Usually used to introduce a friend to another person.

P.p.c said: Say goodbye? . For breaking up.

P.c. said:? My condolences? . Expressing condolences over the death of important people.

According to western etiquette, when delivering business cards, you should pay attention to:

When a man visits a family, if he wants to send a business card, he should give it to a man, a woman and a woman at home 18 or above, but never leave more than three business cards in the same place. If a woman wants to send a business card to someone else's house, she should give a business card to every woman over the age of 18 in this family, not to a man. If visitors don't make an appointment in advance, they don't want to be met, just want to show respect. He can give his business card to anyone who opens the door and ask him to give it to his master. If the host opens the door and invites him in, he should only sit for a while. Put your business card on the table, and don't give it directly to the hostess.