The Forbidden City in Beijing is the imperial palace of China in Ming and Qing Dynasties, formerly known as the Forbidden City, located in the center of Beijing's central axis. The Forbidden City in Beijing is centered on three halls, covering an area of 720,000 square meters, with a construction area of about10.5 million square meters. There are more than 70 palaces and 9000 houses.

The construction of the Forbidden City in Beijing began in the fourth year of Yongle, the Ming emperor, and was based on the Forbidden City in Nanjing, and was completed in the eighteenth year of Yongle. It is a rectangular city with a length of 96 1 m from north to south and a width of 753 m from east to west. Surrounded by a wall with a height of 10 meter, there is a moat with a width of 52 meters outside the city. The architecture of the Forbidden City is divided into two parts: the outer court and the inner court.

The center of the outer court is the Hall of Supreme Harmony, the Hall of Zhonghe and the Hall of Baohe, which are collectively called the three halls, and are the places where the country holds ceremonies. The center of the Forbidden City is Gan Qing Palace, Jiaotai Palace and Kunning Palace, collectively referred to as the last three palaces, which are the main palaces where emperors and empresses live.

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Nowadays, the "red" of the Forbidden City has become a social and cultural phenomenon, and the public service of the Forbidden City is becoming more and more humanized. Of course, tourists have the most say in this. "I have been to the Forbidden City before, and I feel that the service of the Forbidden City is more perfect and humanized now." During the interview, a tourist introduced that the contents of the signboard of the Forbidden City are becoming more and more detailed, and even if there is no special person to explain it, you can get a deeper understanding of the Forbidden City than before.

To realize the change from focusing on management to focusing on service, in Dan Jixiang's view, the most important thing is that all work should be centered on the convenience of the audience. "I used eight words: sincerity, childlike innocence, peace of mind, ingenuity, contentment, happiness, comfort and enthusiasm to summarize how the Palace Museum should serve the audience. Its essence is to require the Palace Museum to adopt a humanized and people-oriented service concept, with the aim of bringing the cultural resources of the Palace Museum into people's real life. " Dan Jixiang said.

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