The account balance can't be used, and 70% of the cash must be paid, which makes it easy for complaints to surge. The regulatory authorities even called it "difficult"

Press the gourd to float the ladle. In order to solve the problem of fare extraction at the driver's end, the user payment method of mixed payment was introduced in early July, but it quickly caused consumer dissatisfaction.

What really makes this consumer angry is that "mixed payment" didn't receive any notice from Yi official until she officially paid, and she couldn't choose to refuse this mixed payment scheme. In addition, I tried many times, but I couldn't get through to customer service.

In fact, in July this year 10, it was easy to quietly implement "mixed payment", and the news was only announced on its official WeChat account. According to the official statement, the purpose is to guarantee the owner's income 100% in real time without waiting for cash withdrawal. Prior to this, easy-to-use car drivers had failed to withdraw cash many times and defended their rights to the court, even at their headquarters.

The above-mentioned consumer called the Consumer Association 963 15 to make a complaint. However, the other party told her that she needed to wait for the result within 14 working days, and said that if she needed to make further complaints, she could call the administrative department for industry and commerce at 123 15. However, after the customer complained on 123 15, the consumer got the feedback result of "not accepting", and the other party suggested reporting to the traffic authorities-the regulatory authorities for booking taxis online.

Letv's seeds of crisis

The inability of users and drivers to withdraw cash is just one of the chain reactions that are easy to get into the current predicament. In fact, Yizhi has been in financial trouble for four years, and the hard support of shareholders has not brought good luck to Yizhi.

As the "originator of special car" in China, Yizhi was established as early as 20 10. In the D round of financing in 20 14, Yizhi also received an investment of US$ 6,543.8 billion from the Singaporean government, showing its popularity in the capital market at that time. But today, it has changed hands twice.

From 20 15 to 10, letv bought 70% of the shares for $700 million and obtained the controlling stake. However, the entry of LeTV did not bring good luck to Yi Yi. In just half a year, LeTV's financial crisis broke out, and the easy car that just got the qualification of online car rental was reported to be sold in May 20 17. At this time, it has just passed 20 months since LeTV became a shareholder.

According to the plan at that time, Jia Yueting will be transferred to Taoyun Capital, and then financing will be carried out by selling the shares of LeTV. However, on July 4, 20 17, Jia Yueting's shares and other assets were frozen and sold stillborn. Then, Jia Yueting changed his tune and said that Yi Yi only allowed Wen Xiaodong to "hold" Yi Yi shares, and the two sides fell out. 2065438+In July 2008, Taoyun Capital announced that after entering the company, it was found that the overall debt of Yizhi soared from more than 2 billion yuan promised by LeTV to nearly 5 billion yuan. However, during the actual control of Yizhi, LeTV produced a series of abnormal related transactions with huge amounts, which interfered with the normal operation of Yizhi in various ways. These directly lead to the difficulty for car owners to "withdraw cash".

After Taoyun Capital entered the company, it was easy to have a feeling of "ZTE" for some time. Especially in the first half of 20 18, the number of easy-to-get daily orders increased gradually, and the drivers withdrew cash every Friday normally, and the platform capacity was rapidly recovering and expanding. However, the good times did not last long. From September, 20 18, the driver's cash withdrawal gradually became unsmooth. At that time, it was easy to use the method of cash withdrawal, but since February 20 18, the problem of cash withdrawal has become serious. Taoyun Capital said that the reason for this phenomenon is that the capital market is cold, and some projects have also been affected, so it is impossible to easily transfuse blood.

Waiting for the day of The White Knights.

In the first half of this year, there were several incidents in which car owners and employees were laid off without knowing it. On July 1 day, a former employee named "Sanmu" and more than 30 colleagues went to Fengtai District Court to appeal. These more than 30 people come from a large group of employees, and it is easy to defend their rights (there are 300 people in the group). On average, they owe them 50 thousand wages, many of which are high or low. Some of them are not in Beijing, but fly from all over the country at their own expense to defend their rights. Due to the large number of rights defenders, on the same day, the Fengtai District Court opened a new window for the convenience of the masses.

To this end, Wen Xiaodong, CEO of Taoyun Capital, had to sell his luxury car to raise funds, and launched the above hybrid payment scheme in early July. Taoyun Capital claims that it has provided billions of funds to Yizhi since it took over in June 20 17. Before the Spring Festival of 20 19, Taoyun Capital still provided tens of millions of funds to Yizhi, but the gap of Yizhi was too big. It is estimated that Yiyi needs at least one billion dollars at present. In fact, this is not the first time that Taoyun Capital wants to sell this "hot potato".

2065438+In August 2008, Yizhi had planned to merge with Hemei Group (002356. SZ), but the poor performance of the latter made this plan aborted. In the meantime, there are also rumors that companies such as Ali were once interested in Easy Access, but in the end they did not reach an agreement. By the end of 20 18, there were more than 100 easy-to-do cities, with more than 60 city licenses, tens of millions of registered users and millions of registered drivers. The company's total liabilities are 3.4 billion yuan and its net assets are negative 2 1 100 million yuan. By the end of February, 20 18, 18, compared with the initial value, Taoyun Capital helped to reduce the debt by nearly 3 billion, reduce the user balance by nearly1200 million and increase the net assets by 2.6 billion.

In the case that the acquisition fell through, since the second half of 20 18, the dispute between Taoyun Capital and LeTV has also become public, and both sides have their own words. The debt handling team of LeTV Holdings said that Taoyun Capital has not paid any transaction consideration to LeTV so far, and has not completed the obligations stipulated in the agreement, resulting in economic disputes involving billions of yuan. Of course, Taoyun Capital thinks this is a debt transaction. At that time, LeTV Holdings and Jia Yueting promised in the transaction documents that the debt scale was 2.3 billion yuan, but after Taoyun Capital took office, it was found that the debt scale was about 5 billion yuan.

Yang Sen (pseudonym), a former employee of Yizhi, believes that "after LeTV withdrew, Yizhi once ushered in a good development situation, and there was no large-scale subsidy. At the end of last year, there was suddenly no money in the company account, which was quite strange. " The origin of Easy-to-Dilemma is inseparable from LeTV, but why it is in trouble again is unknown to outsiders. A person close to Taoyun Capital told the Economic Observer that it was difficult to tell who had lied, but Taoyun Capital did have some financial problems.