In June, 20 1*, he was in charge. From military training to internship, more than four months have passed. Under the correct leadership of the station leader and the enthusiastic care and guidance of my colleagues, I have really benefited a lot in these four months and my ideological consciousness has been further improved. Let me adapt to the society, work and finish my work as soon as possible from a newly graduated student. In order to adapt to the post as soon as possible, we should learn our business well, be diligent and ask questions, and actively learn from toll collectors and old toll collectors.

Gradually, with the continuous growth of work experience, I learned tunnel monitoring after mastering the basic work of toll collector position. In accordance with the provisions, regulations and guiding spirit of the expressway toll collection documents issued by the Provincial Communications Department, I take "serving the people and contributing to society" as the purpose in issuing cards, charging fees and grooming, and charge fees in a civilized manner. Smile service should be combined and charged according to regulations, so as not to miss the applicant, and treat the work sincerely and seriously with skilled business level and enthusiastic service attitude. And the internship ended successfully; And report the work summary of 20 1* as follows:

First, ideological awareness

Being able to realize that monitoring is an honor and a responsibility, we should strictly abide by post discipline, strictly implement the rules and regulations formulated by superiors, be loyal to our duties, complete daily work tasks and tasks assigned by leaders with rigorous work attitude and full mental state, and improve political consciousness and ideological understanding. First of all, we must emancipate our minds and strengthen our beliefs.

Faith is the pillar of man and the navigation mark that guides him forward. As a grass-roots worker, we must first have a firm political stance, full work enthusiasm, strong dedication and political responsibility. From the beginning, the model house adhered to the Four Cardinal Principles, carried out the line, principles and policies of the Party and the state, and strived to maintain a high degree of consistency with the CPC Central Committee in ideology, politics and action. Studying Marxism-Leninism, Mao Zedong Thought and Deng Xiaoping Theory seriously can improve the level of political theory and establish a correct world outlook, outlook on life and values.

Second, the professional quality

1, can basically understand the intention of the leader, can quickly and accurately convey the instructions of the leader to the toll station or other departments, and at the same time can report to the leader some abnormal situations or problems that he can't solve in time.

2. Pay close attention to the monitoring screen at work and remind the toll collectors to correct any irregularities in time; Consciously observe passing ships during flood season. When the lens of toll station square or bridge passage is found to be abnormal, push and pull the lens in time to follow up and observe, and judge whether to report to the leader.

3. Actively learn and understand the functions of monitoring equipment and monitoring system, and be familiar with the operation methods. Be able to demonstrate the comprehensive operation independently when the superior leader comes to check; Assist the public security bureau and other relevant departments to query images, play back, download and copy video materials; Provide correct fault conditions to technicians, and prepare the shift schedule of the monitor of this room according to the requirements of the monitor; Query the charging data and report to the planning department.

4, conscientiously implement the system of succession and duty record system, can truthfully record the time, place, process and processing results of duty in detail.

5. Always pay attention to business, communicate flexibly and monitor information. When I first took the post of monitor, my main responsibility was to guide the on-site toll collectors to deal with difficult business and maintain the intranet, with a relatively small workload. Every day, in addition to collecting statistics in time, we must also strictly check the videos interpreted on the spot to ensure that reasonable answers are in place. Therefore, the control room should do a good job of communication with various functional departments.

Third, unity and cooperation.

Live in harmony with all colleagues, help each other, learn from each other, do not gossip and sow discord.

Four. sanitation

Consciously maintain the hygiene of the control room, take the initiative to clean when working at zero hours, and maintain a good working order and environment.

These are the aspects that 13 people have performed well in their work, but at the same time, they also found some problems and shortcomings in their work. I will work harder in the future, strengthen the study of professional quality and cultural knowledge, and improve my language expression ability; Adhere to principles, not afraid of any external pressure, and earnestly perform their duties; Enhance self-confidence, learn from other people's experience, and calmly answer questions from leaders. Achievements belong to the past, so we should base ourselves on our duties and look forward to the future.

In 20 1X, I hope to build our * * toll station into a model of Linkang and make some insignificant achievements in my work. However, I always believe that the joint efforts of all of us are the crystallization of our wisdom and sweat, and I am just one of them. I am deeply grateful to all the leaders and colleagues present, and thank you for your concern, support and help.

In my future life, I will work with great enthusiasm and make contributions! Try to be a qualified and excellent monitor, so that the leaders can rest assured and the monitored objects can be satisfied!

Article 2:

20 1X the tense and fulfilling year is coming to an end. Joy is accompanied by sweat, success is accompanied by hardship, and regret inspires struggle. During this year, I worked and studied with everyone. Established a sincere friendship with each other. At the same time, I have honed my working ability in practice, and my comprehensive business level has been greatly improved compared with last year. Of course, this cannot be separated from the care of the superior leaders and the support of everyone. Especially in August this year, my family gave birth to a child, and the station leaders and all my colleagues in the monitoring room overcame practical problems such as lack of manpower and high work intensity, and still insisted that I take a vacation to take care of my family in the hospital. I am very touched and grateful. Thank you very much Over the past year, under the correct leadership of the station leaders and team leaders, I have firmly established and implemented Scientific Outlook on Development under the guidance of the important guiding ideology of creating a harmonious highway, closely focusing on civilized service, courteous service, seeking truth and being pragmatic, pioneering and innovative, and my working ability has been continuously enhanced. In order to promote the sustained, rapid and healthy development of our toll collection work, we should make our due contribution. As a supervisor, I summarized my work and study in the year of 65438-00 as follows:

1. Over the past year, I have been able to actively participate in various studies, meetings and activities organized by the station, and my ideological consciousness has been greatly improved. I can consciously maintain a high degree of unity and consistency with the requirements of the municipal bureau, the management office and the station in terms of ideology, politics, words and deeds.

Second, be strict with yourself at work, actively study hard, and constantly explore and accumulate experience. Due to the implementation of the ton-kilometer charging method, the driving of over-limit transport vehicles on the expressway has been restricted to a great extent, so the phenomenon of evading fees in various ways is increasing day by day, such as reversing, changing hooks, and installing license plates. Therefore, the monitoring room must cooperate with the toll squadron, cooperate tacitly, investigate and deal with vehicles that evade fees, and make them pay the tolls that should be paid, so as to truly "apply for no leakage and apply for exemption". So I am responsible in my daily work, and I am responsible for what the squadron thinks is fee evasion. For vehicles without paper jam, bad card and overtime, carefully inquire about the entrance station to help the squadron correctly judge the vehicle information. Special vehicles should back up relevant data in time.

Three, dutifully monitor all incidents in the toll area, and make a comprehensive and detailed record of vehicles that rush into the post, evade fees and refuse to pay tolls; Foreign vehicles and personnel who appear in the toll area shall promptly ask the toll collectors; For vehicles that refuse to pay fees and are controversial, report to the station leaders in time, and after asking for instructions, deal with and ease traffic jams as quickly as possible to ensure that the charging work is carried out normally and orderly.

Fourth, report the monitoring situation to the station leader in time, and ask for instructions or report to the station leader in time for all emergencies and difficult problems that occur on duty.

5. Take good care of the monitoring facilities and explain the operation of the monitoring facilities during the shift change. Through their own study and consultation, we can initially eliminate some equipment failures, carry out simple maintenance and repair of equipment, and ensure the normal operation of equipment. P & gt

Six, this year received a total of eight people from public security, transportation, traffic police and other departments, searching for lost vehicles, illegal vehicles and suspected vehicles, providing detailed and reliable clues.

7. Fill in the detailed information of the green passage and related vehicles with reduced fees correctly, accurately and carefully, and fill in it carefully at a glance.

Eight, keep monitoring indoor hygiene, clean indoor hygiene when going to work, so that the windows are bright, the ground is bright, and the walls are clean, so that you and other colleagues in the monitoring room can keep a happy mood to work.

Nevertheless, there are still some shortcomings in the work, such as the existence of anxiety, focusing on professional study and ignoring political study.

Looking forward to next year, the new year means a new starting point, new opportunities and new challenges. Even though the road is bumpy, I am still full of confidence. As long as we can unite and be friendly, we will certainly achieve brilliant results in all aspects under the leadership of the station.