IATF 16949 Standard -3.0 Terminology Definition -CSR refers to the explanation or supplementary requirements for specific terms in this automobile QMS standard.

As can be seen from the definition of standards, CSR is not a requirement for products, but a requirement for quality management system.

For example:

Customer A requires the organization's inspection records to be kept for 30 years-> This is the special requirement of customer A for the management of organizational quality records.

Customer B's requirement for handling customer complaints of the organization is to use the 8D report-1 week, which is the special requirement of customer B for the organization.

Remember, don't confuse it with the special features of the product. Corporate social responsibility is not a requirement for products, but for the quality management system of organizations.

The special requirements of customers often come from the relevant quality and procurement agreements signed with customers or the supplier management manual provided by customers.