1. I am a pragmatic and steady person. I am also enthusiastic and humble. My spoken English is very fluent. I can skillfully use office software and have good writing skills. Most importantly, I am a responsible person and can work with any team. I have a strong desire and enthusiasm to serve the people. My intention is to successfully apply for the position in the marketing and exhibition department.

I am responsible for organizing the reception of the hotel. ) guests, including their check-in, check-out and checkout. I also provided guests with information about various hotels and cities; Help solve any problems that guests may encounter. In addition, I am also responsible for recording the detailed information of the guests (local and foreign guests) and submitting the detailed information to the official websites of the police and immigration bureau. For group tourists, I was sent to help them arrange accommodation and other related matters. During the stay of the guests, I actively promoted the hotel products, including persuading them to upgrade their rooms. Finally, I also made a promotion among the guests who didn't make a reservation.