Age: 25 years old

Tel: 133 * * * 6907

E-mail: 748 1420@qq.com.

Experience: 7 years

Intention: General Manager

academic degree

Time: September 2004 to July 2009

School: Resume | Major: Nursing | Education: Bachelor degree

Business experience

Working hours: July 20, 200711-09.

Company Name: Resume Ben Network Technology Co., Ltd. | Department: Customer Service Manager | Position:

Job description:

Job content of sales supervisor

1) Assess and manage the daily work of department employees, and control, supervise and check the work completion of employees in real time;

2) Cooperate with the establishment, training and management of the sales team to standardize and optimize the operation process;

3) Responsible for handling complaints from members who have difficulties, and giving corresponding guidance and suggestions to customer service personnel to solve problems;

4. Responsible for the daily maintenance and management of the company's agreed customers; Make customer maintenance plan and implement it;

5. Responsible for customer bidding, contract renewal and change of the sales department;

6. Track and manage the accounts receivable in time and implement the collection of accounts receivable;

7. According to the company's recruitment plan and recruitment process, responsible for recruitment, employment, promotion, job rotation and other personnel work.

8. Cooperate with new employee induction training, business training, implementation of training plan and follow-up feedback of training effect.

9. Establish and improve the company's salary and welfare policies and incentive system.

Working time: 20 10-03 till now.

Company Name: Resume Ben Network Technology Co., Ltd. | Department: General Manager's Office | Position: Assistant General Manager.

Job description:

Assist the general manager, arrange, supervise and manage the daily work of the operation department, establish the human resource management system of the operation department, and implement the concrete practice of the four modules of recruitment, training, performance and labor relations. Execute operation plan, check and supervise the implementation of operation instruction.

Job responsibilities:

● Assist the general manager to make business plans (deploy and prepare business plans and budgets, set profit targets, etc.). ), analyze the operating conditions and refine specific improvement suggestions.

● According to the company's strategy, formulate the human resource planning of the operation department, construct the human resource management system and process, and promote and improve the standardization of the human resource system; Improve operational efficiency.

● Operate and guide subordinates to carry out the daily work of four modules: recruitment, training, performance and labor relations.

● Control the site in case of labor disputes and other emergencies, and properly handle all kinds of emergencies.

● Maintain relations with government officials and accept jobs.

Project experience

Project time: 20 16-0 1 till now.

Project Name: O2O Online Operation Project-YH Global Natural Stone System

Project description:

Project introduction

(The project was initiated, invited and implemented independently by our own team)

Caibao and jewelry are always high-end demand. In order to build the traditional sales pattern of China Caibao trading market, the main purpose of this project is to solve the problems of "store operation cost", "public relations (publicity) cost", "difficult capital flow operation" and "breaking through B2C trading barriers". Its core is to promote the stickiness of consumers and colorful treasure manufacturers:

My duty

In this project, I am both a planner and an efficient executor.

I formed my own team to complete the design of the whole project, and participated in the development and software testing.

Early stage: project establishment

YH Global Natural Stone System Business Plan,

YH global natural stone ecosystem branch strategic layout,

"YH global natural stone system offline store investment joining service system",

YH Global Natural Stone System Software Operation Mode

And draft YH global natural stone investment plan to provide materials and prepare related materials for later investment promotion and financing.

Project time: 2014/03 till now.

Project Name: Advanced Workers of the Company's Trade Union

Project description:

Project introduction

Position: member of the company's trade union.

My duty

Responsibilities: 1, responsible for the annual key work plan of the company's trade union, and organizing the implementation of the trade union audit;

2. Organize activities such as "Caring for Trade Unions", "March 8th Women's Condolences", "Cadre Training", "Caring for Students" and "Staff Skills Competition";

3. Strengthen the guidance and supervision of the division of labor, organize and participate in the assessment work of superior trade unions, revise and improve the assessment rules of grass-roots trade unions, and maintain and organize the construction of the trade union system;

4. Draft relevant activities and conference manuscripts.

Personal evaluation

Diligent, rigorous, meticulous, good at learning, strong sense of responsibility, strong pressure resistance. TEM-8 English major, good oral and written expression skills in both Chinese and English, excellent business copy writing skills, and rich experience in foreign-related business negotiation, interpretation and translation. At least 4 years management assistant experience in diversified large enterprises, with excellent execution, logical thinking ability and overall coordination ability. Familiar with the company's various management systems and processes, able to comprehensively use legal, financial and administrative knowledge for process optimization and effective risk management. Familiar with business etiquette, rich experience in reception and exchange of group companies, state-owned enterprises, multinational companies and government agencies, and established high-quality resources in related fields. Familiar with import and export trade, trade financing, project bidding and other trade forms, and have a certain understanding of energy, petroleum and petrochemical, machinery, aerospace and other industries.