Collection of real estate work experience 1
A few years have passed. In the past year, the state took further macro-control measures to stop the real estate bubble economy, which led to the decline of real estate sales in various parts of China. Although there is no bubble in Taishan's real estate economy, it is inevitably impacted by the above-mentioned national environment, and sales are generally sluggish. However, in this grim situation, all employees of our company can closely unite around the company leaders. Under the correct leadership of the board of directors, employees of all levels, departments and units have made active efforts and carried forward the spirit of daring to struggle. They have encountered various difficulties in customer service and still achieved gratifying results. Therefore, on behalf of the company's board of directors, I would like to express my heartfelt thanks to all employees and competent cadres at all levels!
In the past year, _ _ Haoyuan has successfully occupied the Taishan market with high digestion speed and digestion rate. In the first half of the year, all the third-phase projects were successfully completed and accepted. At present, except for a few high-rise residential buildings, all the others are sold, with a sales rate of 98%, and villas and shops are all sold out. Last year, the company's annual sales amount reached10.52 billion yuan, and the payment was10.60 billion yuan.
In June, the "Jinjiang" Phase IV project 1#, 2#, 3#, 5#, 6# and 7# buildings started at the same time. By the end of the year, some buildings under construction have basically completed the main frame project, of which 7# and 8# buildings were successfully opened on New Year's Day in _ _ _ _ _ _, and then 1# buildings and 3# buildings were also opened.
On New Year's Day, Jinjiang's opening sales scene was extremely hot, and the sales rate rose steadily, achieving a good start in _ _ _, which once again caused a sensational effect in Taishan real estate market.
While the company's sales are in full swing, we have also made good achievements in the field of real estate development and the construction of excellent commercial and residential quarters. In 65438+February last year, our _ _ Haoyuan was awarded the title of "Best Livable Property in China" by China Real Estate Association. Lin Guodong and Zhong Chongzhi, the main leaders of the company, also won the titles of "China Real Estate Manager of the Year Award" and "China Real Estate Trader of the Year" jointly awarded by China Real Estate Association and China Real Estate Mainstream Media Alliance.
The fifth phase of the project has completed the basement and podium above ground, and the main project of 1# building is also nearing the final stage. The project has no major quality and safety accidents throughout the year. Preparations for the hotel are also in full swing. In the investment promotion work, large-scale merchants like CR Vanguard have been successfully introduced, and the presence of CR Vanguard will become the second large-scale comprehensive supermarket in Taishan area, which will also greatly enhance the grade and comprehensive competitive strength of Haoyuan community and add more colors to the company's community brand.
In terms of property management, with the efforts of all staff, the property management company keeps up with the pace of the company's development with full enthusiasm, unity, pragmatism and professionalism, constantly absorbs and draws lessons from the essence and successful experience of the property management industry, and gradually improves its professional service level and internal management level. The company has made a lot of efforts to improve the professional quality and internal management level of all employees, and has continuously carried out various employee trainings. Through the study, the service consciousness and skills of all employees have been greatly improved, and the professional quality has also been strengthened. At present, each team of the property management company has initially formed a good atmosphere of doing things according to the rules, observing the company's rules and regulations and customer service procedures, and all the work is basically rule-based, well-documented and well-documented.
In terms of project management, through the efforts of various engineering departments, the quality of the project is continuously improved to ensure the progress of the project. Each special responsible person is fully responsible for the progress, quality and construction safety of the project in his own area, and completes the tasks assigned by the company with good quality and quantity.
Colleagues, the achievements of _ _ will soon become history, and a new year has begun. For our Dexiang Real Estate, we are about to turn over a new page and continue to write a new chapter. The new year will be a new situation, new challenges and new requirements. We are faced with new tasks, new opportunities and new challenges.
While affirming the achievements, we should also face up to the existing problems. Specifically, there are mainly the following aspects:
First, property management is superior to product after-sales service, which is directly related to the social image of our _ _ Haoyuan and affects the long-term development of the company. Therefore, building brand property will become the focus of the property management company in _ _ _. Last year, several important problems appeared in property management companies:
(a) The high mobility of personnel makes it difficult to recruit professionals.
The total number of employees who left last year was nearly 120, which was equivalent to an entire property company. The high mobility of employees will inevitably bring a series of problems: on the one hand, it will increase management costs such as recruitment fees and training fees; On the other hand, internal business processes cannot be effectively continued, and some work cannot be effectively carried out. Therefore, in view of this problem, property management companies must analyze the main reasons for employees' resignation in a comprehensive and detailed way, take effective measures in time, strive to improve the sense of belonging and cohesion of internal employees, show more care, let employees feel the warmth of home and reduce employee turnover. At the same time, through various channels and ways, recruit excellent property management talents to ensure the sound development of property management companies.
(2) There are still loopholes in safety work.
Due to the small number of security personnel and high mobility, the professional quality needs to be improved. In terms of safety precautions, such as decoration management and access control, all procedures should follow the principle of "humanization and service" and take into account the purpose of ensuring safety. It is necessary to further strengthen the inspection of the entrance and exit of the community. In this regard, next year, we should start with the quality of personnel, strive to establish a more perfect comprehensive security system, and do a good job of "fire prevention, theft prevention and man-made destruction prevention" to ensure the safety of the community.
(3) Internal management and workflow need to be further improved and standardized.
At present, under the guidance of Hong Kong Alliance Consulting Company, the internal management and related business processes of property companies have basically established a management framework, but there are still many deficiencies and areas that need improvement. For example, the relevant business processes, work guidelines and service guidelines within the property management company are still not perfect; Management's guidance to front-line employees is not high; Insufficient service awareness of employees. As a result, the community owners are dissatisfied with the property management work, and their dissatisfaction is constant. Therefore, property management companies should emphasize the importance of customer work, strengthen internal management, further improve internal workflow and work guidelines, strengthen employee education and training, and seek breakthroughs in practical work from the service concept of "service is to satisfy customers" and "owner first, service first".
(4) The income-generating capacity has been further improved. Although some personalized service projects were launched last year, they are currently limited to internal customers, and there is no obvious advantage compared with other peers in the society in terms of price and service level, and the functions of the club have not been fully exerted. These problems need to be actively explored and solved next year in order to make good use of existing favorable resources and improve income-generating capacity.
Second, the internal management of the company.
(1) is to further improve the company's rules and regulations and refine the management process. Strict implementation of the company's rules and regulations, gradual integration with the standardized management system, further clarification of internal division of labor and responsibilities, establishment of smooth upload and release channels, unity and cooperation, and standardized and orderly work order are conducive to promoting the smooth development of all work.
(2) Strengthen team building and strive to improve the quality of employees. First of all, we should further strengthen employees' ideological work, promote the change of employees' ideological concepts, strive to actively change their work style, arrange employees' study in time for all employees, provide a communication platform, establish a learning atmosphere within the company, continuously improve the overall quality of employees through training and study, meet the development needs of the head office, build an efficient and pragmatic enterprise team as soon as possible, and provide excellent human resources guarantee for the company's development.
Third, project management.
Strengthen project management and refine the work plan. Actively strengthen the management of the construction unit, decompose the project, clarify the work contents, difficulties and working hours of each stage, and adopt the method of subsection control and responsibility to people to truly achieve "everything is managed, everything is managed, everything is standardized, and everything is well documented". Strict requirements for project safety, quality and progress. Severely rewarded, fully mobilized the enthusiasm of the construction units and supervisors, played their potential, and gradually synchronized the management of each construction unit with our company; Actively communicate with the construction unit, understand the difficulties of the construction unit, eliminate the difficulties in the work in time, and promote the project construction, thus ensuring the smooth completion of various tasks with good quality and quantity on schedule.
Colleagues, in the new year, glory and dreams coexist, and challenges and opportunities coexist. Standing at a new starting point, let's unite, work hand in hand, cheer up, innovate constantly, seek breakthroughs, forge ahead towards higher and further goals, and strive to continue to write brand-new glory and glory! I believe that with the joint efforts of all the staff and the concerted efforts of Qi Xin in Qi Xin, we will be able to complete all the tasks of the company. We are confident to make new achievements in the new year and make greater contributions to the development and growth of the company.
Summary of real estate work experience II
It's the end of the year again. Looking back on the past in this day of washing the old and welcoming the new, it seems like yesterday. This year, there were abundant gains, difficulties in tackling key problems with colleagues, and melancholy when encountering difficulties and setbacks. Time flies, and unconsciously, with the beginning of the new year, a hopeful year is approaching.
The Spring Festival of 20__ has passed; My classmates and friends of the same age all put on their backpacks, boarded the bus, bid farewell to their families and walked towards their hopes and future, while I was still at home. Facing the computer, I boarded the talent information network and sent out my resume countless times until the phone rang in mid-March. The next day, I went to the sales department of _ _ _ city as promised; This _ _ well-known big real estate new city. After filling out my resume, I passed the first communication with the "interviewer", and the next day I was lucky enough to join this glorious team. For me, this is a new job to fill the gap and a strange beginning, so everything needs to be studied. But we are very happy, because of the care and care of the leaders, the support and help of colleagues, and the hard work and serious and patient training and study of Director Huang who works overtime every day. After years of tempering, we can initially enter the sales, and the initial unstable factors and impatience have gradually stabilized.
After more than half a year's work accumulation and exploration, I have a preliminary plan for the future development direction, and I gradually feel suitable to go on in this industry.
The total amount of customer reception this year is relatively large, but the result is not optimistic. Customers are waiting to see more, and of course the competition among peers is fierce. From April to May, various properties stopped doing various activities, but they were all at their wits' end. After some discussion, we decided to go to the countryside to promote the real estate in person, instead of waiting for the sales department. When I arrived at various township streets, I sent posters to introduce the apartment type and invited customers to visit the project. The effect is remarkable and the result is satisfactory. Later, we went to the countryside several times in a row.
In short, over the past year, I have done some work and made some achievements, but there is still a certain gap from the requirements. I will constantly sum up experience, strengthen my study, update my ideas and improve my working ability in all aspects. Closely around the center of the company's work, with a highly responsible attitude towards work and career, down-to-earth, conscientious to do all the work.
In the future, I will make up for the shortcomings in my work, improve my working methods, improve my work efficiency, learn more and ask more questions, and really improve my professional level. And in the promotion work, strengthen theoretical study and improve their ideological and political level. Contribute to the development of the company.
Summary of real estate work experience 3
From _ _ to the familiar _ _, in retrospect, five days of intense and substantial training is really like a dream. In the evening, when I opened the five-day party as a souvenir, those unfamiliar and familiar faces, those crazy scenes of cheering and screaming together, the true meaning of life of those masters in class, the sharing of work experience of those brothers and sisters, and their persistence in work, love for life, pursuit of career and sincerity to friends were all imprinted in my heart.
The first day is our outward bound training. Almost every outward bound training project has left us with profound thoughts. For example, the coach gave us the same instructions, why did each of us get different results? This makes me understand that you should never take anything for granted like a blind man touching an elephant, but the result is quite different from what the coach wants. What we need is to ask why when we are not particularly clear about how to do it, so that things can be more specific and the direction can be more unique, so that our efforts can be more effective. The success of climbing the graduation wall makes us understand the greatness of team strength, when you stand at 4. When a 2-meter-high wall slides past, it is impossible to have only one answer in your mind, but it has become possible with the joint efforts of our team. In this process, under the overall arrangement of our commander-in-chief, some people made ladders, some people protected them and some people answered them. Finally, we succeeded and made the impossible possible. In the process of work, when you encounter difficulties that you can't solve, you must think that you are not fighting alone, and we have our strong backing behind you. A drop of water will not dry up until it returns to the sea. The strength of the team is infinite, and any difficulty is a paper tiger in front of our team.
In the next four days, we started intensive and substantial intensive study. I will share some of my learning experiences with you.
Maybe now everyone is complaining about the pressure of life. Getting married, buying a house and raising children, a series of pressures are piling up in front of us. Faced with these pressures, we can't escape, we can only face them bravely. Without pressure, there is no motivation. Such people will become walking dead, thus losing the meaning of life. In the face of heavy pressure, General Hua's "Stress and Emotional Management Course" gives us some methods to adjust our mentality and turn pressure into motivation.
Most people in life want to succeed and have their own careers, but now all we have is work. How should I choose? In fact, as Teacher Ma said, people who regard work as their career are easy to succeed. Work is the source of survival, and career is the fusion of one's own goals and enterprising spirit. It is a kind of "work" that they are willing to devote their lives to, and it is their personal value. How can you sweep the world without sweeping the house?
Sales is a science, a synthesis of many disciplines and abilities, which needs to be systematized constantly. During these days' training and study, Jiang Bo's sales skills, Shao's key account management, effective communication and Wu's problem-solving ability have made me learn and grow a lot at work. But the most important thing is how to apply these things to work, determine goals, make plans and strengthen execution. People with strong execution are people who control their own lives; Secondly, put your 100% enthusiasm into your work and life. 99-degree water can't be called boiled water, just 1 degree, and your life won't boil, so you must have 100% enthusiasm and dedication in the face of life. Eight hours of work is only survival, and efforts beyond eight hours are development. It takes more effort and effort to make yourself an elite. I am a person who is unwilling to be mediocre, so I must work harder to change myself and liberate myself from the mental model.
The most important thing from this training is to change your mind. It is difficult for others to change, and the environment is also difficult to change. The only thing that can change is yourself. Only when you become strong will everything around you change with you.