Self-evaluation of bank work 1
As the bell of _ _ _ _ _ is about to ring, looking back on _ _ _ _ _ _, I have always adhered to high standards and strict requirements, and successfully completed various tasks with the principle of "obeying leaders, uniting colleagues, studying hard and working hard". This year, I am growing, mature, happy, moved, with tears and flowers. The purpose of evaluating the past is for a better future. Therefore, the evaluation of the work in the past year is as follows:
I. Review and experience of work in the past year
Over the past year, we have conscientiously implemented the party's line, principles and policies to ensure that the work of the office and sub-branches are consistent with that of the Party Committee of the Head Office. In our work, we attach great importance to financial management, salary management, OA system management, personnel management, various seal management, office supplies management and the establishment of various branches, which play a decisive role in various departments and offices. Looking back on the past year, I deeply realized that the office is a comprehensive department serving the whole bank. Give play to the role of connecting the preceding with the following and coordinating the relationship. In this exercise post, strengthen ideological and moral construction, improve professional quality, establish a correct outlook on life and values, strengthen the cultivation of love and dedication, further enhance the sense of responsibility and dedication, love work with the spirit of ownership, and do "do one thing, love one thing and be precise", devote yourself to work wholeheartedly, use meticulous and thoughtful services, and rely on the innovative vitality of being the first. Strict and meticulous work spirit, I deeply understand that only by constantly strengthening and learning new business knowledge, doing my job well and improving work efficiency can we play a good role as a bridge, coordination and management of the office. For this reason, over the past year, I have seriously studied relevant theoretical knowledge, familiarized myself with new business skills in my spare time, improved my management potential, and won wide acclaim from the leaders and comrades of the branch.
In the following year, with the care and help of the branch leaders, I kept a good working condition and strictly demanded that I be a qualified bank employee. Based on my own work, I concentrate on learning business skills, so that I can contribute silently in ordinary posts and promote the orderly development of office work.
In the past year, as the office director, I mainly paid attention to the office work and important meetings of sub-branches, ensured the implementation of sub-branch decisions, coordinated the work of various sub-branches, integrated the information of the whole bank, strengthened information feedback, improved the quality and efficiency of work, supervised and implemented the information and business promotion work of the whole bank, sent and received documents, kept confidential, personnel files of sub-branches, approval of staff transfer in and out, and salaries of sub-branches.
Salary accounting, payment, branch fund management, branch official seal custody, registration, management, external liaison and reception work, politely established data collection, ledger sorting and filing, and made fruitful work. Some people say that "it is not easy to do every simple thing well, and it is extraordinary to do every ordinary thing well." I firmly start from a small place, be strict with myself, pay attention to being strict with myself in every specific work, work hard and forge ahead. Proceed from the instructions of the leaders and do a good job in a down-to-earth manner.
Second, the shortcomings in the work and the ideas and plans for next year's work:
Dear leaders and colleagues, as an office director, I have no prominent position, let alone a flood of applause. We are only accompanied by hard work and mountains of responsibilities. A hard work, a harvest, my work has been widely praised by leaders and central comrades, but I deeply understand that honor belongs to the past and I still need to work hard in the future. My grades are not hard to find, and my problems are not hard to find. There is still a necessary distance between my current job and the expectations of my colleagues and the requirements of my leaders, and there are still many shortcomings. In next year's work, we will carry forward our achievements, make up for our shortcomings, put ourselves in a correct position, and combine some of our own experiences and lessons to achieve it.
First, strengthen study and always have a "charger". Always remember to "recharge" yourself, strengthen the study of all kinds of knowledge, and strive to improve your comprehensive quality and practical work potential. Insist on applying the learned theory to practical work to better promote the work. Take part in training and study with your heart, study by yourself in your spare time, learn from leaders, the masses and experienced veteran comrades with an open mind.
Second, work hard and be a "screw" silently. Closely around the overall development situation, always keep in mind the mission, do your job diligently and without regrets, and make silent contributions to the company with colleagues under the care and support of the leaders.
In short, looking back on _ _ _ _, "Little by little has made extraordinary achievements". In the future work, no matter whether the work is boring or colorful, I will continue to accumulate experience, work hard with all the staff in the office, study hard, strive to improve my own quality and various work skills, and give full play to the role of the office as a connecting link.
Self-evaluation of bank work II
Time flies, and in a blink of an eye, 20__ years will be over. Looking back on this year's work, under the correct leadership of the leaders, I seriously organized and studied the spirit of the 18th CPC National Congress. My ideological quality, professional skills and comprehensive quality have been greatly improved, and I have also made great progress and gained a lot personally. As a bank teller, I have seriously accumulated my daily work experience and devoted myself to learning new business skills, thus making my due contribution to the development of our bank. This year's personal work scenario assessment report is as follows:
First, persist in studying and constantly improve political and ideological quality and work skills.
If you learn, you will make progress; If you don't learn, you will drop out. The times require us to keep pace with the times, study hard, learn work skills, and draw forward momentum and innovative vitality in our study. Only by strengthening study can we really be mature in thought, theory and business, do our job well and complete the task with good quality and quantity. My working principle is "Do what you do, love what you do, be proficient in what you do, and be diligent and practical", which makes me pay more attention to strengthening theoretical study, studying the party's basic line, principles and policies, and studying Scientific Outlook on Development and the spirit of the 18th CPC National Congress. After studying, I further enhanced my political acumen. I can keep a clear head and stand firm in the face of specific things. I put the interests of the group first, then the individual, and my thoughts gradually matured. Learn from the leaders and colleagues around you in life, improve your communication skills, and gradually solve and think about problems.
Second, earnestly perform their duties and strive to complete various tasks.
Since my work, I have resolutely obeyed the arrangement of the organization and leadership, overcome all kinds of difficulties, worked diligently and successfully completed all tasks.
(a) be conscientious and fulfill their duties. I usually take the initiative to pick up and drop off money. At work, I feel that I have many aspects to learn and strengthen. Therefore, at the beginning of my work, in addition to studying our relevant business operation books carefully, I also humbly asked other colleagues around me about the problems encountered in handling business. Make more use of the rest time to learn the business of other counters, so that I can master the comprehensive banking business as soon as possible and improve my professional quality. After the usual accumulation, I can quickly adapt to the new job when I transfer from the original savings counter to the company business, which greatly shortens the transition time. At the same time, I also practice business skills such as operating system, so that I can provide customers with high-quality, efficient and fast services. In the future work, I will continue to adhere to the enterprising learning attitude and innovative consciousness, and at the same time humbly ask other colleagues for experience, so as to adapt myself to this position as soon as possible and live up to the expectations of the leaders.
(two) grasp the overall concept, support and cooperate with the unit leaders to carry out various work. Conscientiously implement the work requirements of the sub-branch and complete the tasks assigned by the superior with good quality and quantity; Strengthen management, do a good job of unity and rally morale; Actively participate in the formulation of various plans and plans, make analysis and predictions, make reasonable suggestions and make accurate decisions, and promote the healthy, sustained and rapid development of various businesses of the Bank. Earnestly perform their duties and give full play to the role of leading tellers. First of all, it is necessary to reasonably arrange the cash business of the counter staff, fully mobilize the enthusiasm of all staff, and establish a post responsibility system and work quality assessment system with "clear division of labor and consistent powers and responsibilities". Create a good learning atmosphere, organize internal employees to learn business knowledge, rules and regulations, policies and regulations, and carry out various forms of on-the-job training to improve the professional quality of internal employees.
(3) Do a good job in the standardized operation of business and the inspection and implementation of various internal control management measures. Bank settlement business is a high-risk part, and the internal control construction of settlement business should be placed in an extremely important position. Starting with standardizing the counter operation of settlement business and strengthening management, we should do a good job of leading tellers' immediate, regular and irregular self-inspection, and strive to eliminate all kinds of potential risks and ensure that the risks in settlement links are minimized. Do a good job in self-discipline supervision of key businesses, key links and key time periods, urge and correct problems immediately when found, and actively cooperate with the supervision and guidance of higher authorities.
(4) Improve the service concept and comprehensively improve the standard service level. Service is the lifeline of banks. Every employee agrees with this concept and is aware of it, which promotes the deep-level, high-level and all-round development of services and enhances the competitiveness of the Bank among peers. Standardized service is also a manifestation of active marketing. Improve the quality of service and provide customers with better and more distinctive services than other banks, so as to adhere to good customer resources.
In a word, the above is a personal work evaluation report for 20 years. Although the necessary achievements have been made in the work, there is still a necessary distance from the requirements of excellent bank tellers. In the future work, I will further improve and upgrade myself, give full play to my special skills, give full play to my subjective initiative and enterprising spirit, coordinate all aspects of relations and give full play to my work potential.
Self-evaluation of bank work
In the busy and intense work of the whole bank, the end of the year is approaching. The end of the year is the busiest time and the most practical time in our hearts. Because looking back on this year's work, every employee in our accounting and cashier department has his own gains, without mediocrity and waste of time. Although the division of work is different, everyone is doing their best to contribute to the development of the industry. Time flies, and a year will be crossed in a blink of an eye. In order to evaluate the experience,
In order to carry forward the achievements and overcome the shortcomings, we briefly review and evaluate this year's work as follows:
I worked as a cashier in the finance department this year, mainly responsible for cash receipt and payment, bill seal management, invoice issuance and inter-bank settlement. At first, I simply thought that the cashier's job seemed simple, but it was actually routine work such as counting money, filling checks and running away from the bank. But when I really put myself into work, I realized that my understanding and understanding of cashier's work was wrong. The cashier's work is not only important, but also has many academic and technical problems. I need to combine theory with practice to master it. In normal work, I can strictly abide by the financial rules and regulations, strictly implement the cash management and settlement system, achieve daily settlement and monthly settlement, check the cash and accounts with the accountant regularly, report and deal with it in time if the cash amount is inconsistent, pay the salary and other payable funds in time according to the vouchers brought by the accountant, abide by the financial procedures, strictly examine the relevant original vouchers, and refuse to pay anyone who does not meet the requirements. Strictly keep the integrity and safety of relevant seals, blank checks, blank receipts and cash on hand, grasp the balance of bank deposits in time, do not issue blank checks and forward checks, check the cash flow and bank deposit details after closing at the end of the month, carefully bind the original vouchers of the month, deliver the original vouchers and receipts and payments documents of the bank in time every month, cooperate with accountants to handle various accounts and fund allocation under local and municipal funds, and strictly control the use of special funds and bank accounts.
The above is my experience and understanding since I joined the work this year, and it is also a process of translating theory into practice in my work. In the future, I will strengthen the study and mastery of financial policies, regulations and business knowledge, constantly improve my business level, strengthen my awareness of financial safety, safeguard my personal safety and the interests of the company from loss, do my job well and develop together with all employees of the company. The new year means a new starting point, new opportunities and new challenges. I made up my mind. Looking back on one year's work, I feel that there are still many shortcomings:
1, just to meet the completion of their own tasks, work development is not bold enough.
2. The professional quality is not improved quickly, and the understanding of new business is not enough and thorough;
There is still a gap between my work and other peers, and my sense of innovation is not strong.
The above is my personal job evaluation, and I will report to the leaders and employees of the whole bank. All the achievements of this year only represent the past, and all the lessons and shortcomings are kept in mind by each of us and we strive to improve. Work is day after day, seemingly boring and repetitive, but we believe that "dribs and drabs achieve extraordinary things." With today's accumulation, there will be tomorrow's glory.
Self-evaluation of bank work
Time flies, and in a blink of an eye, _ _ Bank and I have gone through five spring and autumn periods. When I first entered the society, I walked into the bank with full enthusiasm and perfect eyes. I have been working at the front desk since I joined the bank. Under the atmosphere of _ _ bank's "inspiring" management concept, with the help of leaders and colleagues, I have been strictly demanding myself to learn professional knowledge, improve my professional skills and improve my professional quality. I am conscientious and experienced in different jobs, and I am more and more confident to provide satisfactory services to customers, and gradually grow into the business backbone of the new branch. In the past five years, in the big family of _ _ bank, I have moved from ignorance to maturity and walked on the road of self-choice. I am diligent and self-disciplined, and I love my job and feel at home. My pace will be firmer and more confident.
First, study hard, practice hard, love their jobs and be dedicated.
When I entered the _ _ bank, I was assigned to the position of savings cashier. It is often said that "savings cashier is a tedious and boring post, and there are endless things to do." I was scared when I first came into contact, but my indomitable character decided that I would not give up. I will work in this position for five years.
At that time, it can be said that it started from scratch, and the business was unfamiliar and the technology was weak. It was often difficult to handle business. A strong sense of frustration makes me silently "compete" with myself and do what I want. Learn new business and knowledge on weekdays, and consult leaders and colleagues humbly if you don't understand. I understand that providing customers with high-quality services requires excellent financial expertise and basic operational skills. As the saying goes, "Those who are industrious are diligent, while those who are barren are playful." To this end, I set myself "four points", that is, getting up early, going to bed late, taking less rest at noon and playing less at ordinary times. Before and after work, I was accompanied by subpoenas, keyboards and paper counting. Every day, like a sponge absorbing water, every second counts to learn business and practice basic skills. Compared with other skills, counting money is my weakness. In order to improve the speed and accuracy of counting money as soon as possible, I humbly asked the bank experts for their skills and experience in counting money and corrected my irregular actions. Practice again and again, although I am very tired after a day's work, I often practice late into the night with my love for banking and indomitable spirit. When I left my hometown, I received a phone call from my mother, always saying that I was doing well and asked her to take care of herself. Actually, only I know how sad I am. In order to adapt to the requirements of work as soon as possible, I only go home once a year to reunite with my family, and the rest of the time is spent in continuous study and work. Many things happen. After long-term hard practice, my overall skills have been greatly improved.
Always adhere to full work enthusiasm and good work attitude in daily front-line service. _ _ Bank is a young bank, and every customer is managed by employees. This not only requires us to have skilled business skills, but also requires us to provide fast and high-quality services according to the different psychology and needs of each customer. In my daily work, I always push myself with the service concept of "building a brand bit by bit" and start from every little thing. I remember one time when I was about to get off work, a customer rushed in with an anxious face, saying that my card and ID card had been stolen and asked to report the loss. According to the regulations, you need to provide valid documents to report the loss, but in order to deal with the anxious customer, I comforted this customer and told him not to worry; At the same time of restart, we can inquire according to the ID number provided by the customer to find out his card number, and help the customer hang up through our 95577 customer service phone to avoid possible losses. Such little things often happen to us. Although it is a small matter, these small things reflect the quality of employees and the culture of the enterprise. My post is a small window, a link between banks and customers. My words and deeds represent the image of the bank. To this end, I often remind myself to adhere to the "three-tone service", "standing service" and "smiling service", answer customers' questions patiently and meticulously, and deal with the rude behavior of individual customers skillfully without hurting the gas; And the praise to customers is modesty and prudence, guard against arrogance and rashness. Never say "no" to customers easily, and try to meet their business needs without violating the principle. I am
Always adhere to the concept of "customer first", take the customer's business as your own business, put yourself in the shoes, worry about the customer's urgency and think about the customer's thoughts. Take different working methods for different customers, and strive to provide customers with satisfactory services. After continuous hard study and constant tempering in practical work, I have mastered the relevant business and rules and regulations at present, and gradually grew into a business expert. At this time, I gradually realized that both saving and accounting are challenging jobs, and it is important to do well and do better.
With the development of business, the business volume of the new branch is increasing, the number of business transactions is rising, and the business volume of the savings window is rising sharply. In order to work overtime, I took an active part. Whenever everyone is reunited with their loved ones on holidays, I am still busy with my work, and I am always ashamed of my parents far away, so it is difficult to take care of them. However, looking at the customer's satisfaction, I will feel comforted; Everyone's happiness is worthy of self-effort. When the business increases, the efficiency must be improved, which forces me to constantly remind myself to be careful, cautious and cautious, and handle all the business in strict accordance with the operating procedures of various rules and regulations formulated by the bank. Do the savings work carefully, well and accurately.
Second, unite and cooperate to improve together.
What the banking industry needs is the unity and cooperation of groups, and the strength of one person is always limited. As an old employee, I am not only satisfied with doing my job well, but also pay more attention to the role of communication, help and guidance. I actively, enthusiastically and patiently help new colleagues adapt to the new environment, new posts and new jobs, so that they can get familiar with related businesses faster and master business skills better. Combining my experience as a newcomer, I pay attention to guiding them to start with accounting instead of teaching them how to operate simple menus. In my usual work, I also tell them my work and study experience without reservation. I think this teaching method doesn't have to be true, but it must enable them to learn the essence of business knowledge points and learn to learn from each other. Four new colleagues joined the new branch last year. Although they have the necessary financial expertise, they still lack the skills of counter operation. In order to get them to work as soon as possible, I patiently trained my new colleagues who were internship with me on operating procedures. The exception is to strictly follow the rules and regulations and business processes and develop good work habits. For their weak link-skills, I will also tell them what I learned in my usual practice for their reference. After a period of two-way efforts, they have mastered single-person operation. Lay a solid foundation for the new branch to carry out its work better. Only when the overall quality is improved can the accounting level of the branch be improved. Let's work together and work happily in this warm big family in the new district.
There are more and more new employees in the bank. While helping them, I also saw their advantages, which always made me feel a sense of crisis. I often tell myself that I can't satisfy the status quo, but I should be content with mediocrity, but not mediocrity. I should not only concentrate on my work, but also constantly absorb new knowledge to meet future challenges. With the development of the times, the competition in banking work is becoming more and more fierce. _ _ Banks are also constantly developing new businesses, from issuing new funds to listing the first titanium credit card in China. Looking at _ _ bank's continuous exploration and innovation, I deeply realized that as a qualified front desk teller, I should have a higher level of business. Only by constantly enhancing their comprehensive quality and expanding their knowledge can we do our work better. So after my intense work, I also took part in various studies and obtained the qualification certificates of accounting practice, anti-counterfeiting currency, head office accounting business, savings business, cashier business and bank card business. Use spare time to apply for the qualification examination of accounting undergraduate and economist titles, so as to lay a solid foundation for greater achievements in future work.
Third, the business is comprehensive and enterprising.
In today's increasingly fierce market competition, we must constantly improve ourselves while having a warm service attitude and skilled business skills, so as to better provide efficient and efficient services to our customers. All kinds of training and skill assessment organized by the branch provided a strong guarantee for me to improve my business skills as soon as possible. I always take part in all kinds of training, insist on listening carefully, and strive to improve my business theory level by combining the rules and regulations and laws and regulations I usually study. In the assessment and grading of accounting personnel in the first and second quarters, the comprehensive score has always been one or two. In _ _ years, our sub-branch has carried out all kinds of work in strict accordance with the progress of iso900 1 quality management system. While ensuring the smooth progress of daily business, we should get up early and be greedy for the dark, devote ourselves to the work of implementing standards, work overtime and have no regrets. From making a self-inspection plan to concrete implementation, from checking the total score to establishing and perfecting various registers, from re-examining all subpoenas to reorganizing the user data of fees ... We put forward improvement measures for the existing problems and implemented them. Facts have proved that efforts and sweat have not been in vain. As the first batch of audit units of Suzhou Branch, our new branch successfully passed the internal audit and external audit.
This year, due to the need of work, I was assigned to the comprehensive post of accounting, and began to learn new business knowledge to prepare for the next implementation of comprehensive teller. Years of working experience in banking have made me calmly deal with new challenges. I humbly consult other accounting counter personnel and study accounting operation rules carefully. In a relatively short period of time, the protagonist transformation from savings teller to accounting teller was successfully completed. Due to the large exchange volume of bills in the new area, each exchange has more than 100 bills. In order to ensure the quality of exchange and reduce refunds, I also insisted on reviewing the elements of bills, checking the bills entered, making them consistent with the data in the system, overcoming the influence of time limit and trying to reduce unnecessary refunds.
In today's increasingly severe anti-money laundering situation, I am very concerned about the flow of each large sum of money. I register the businesses involving large sums of money one by one every day, analyze their frequency and authenticity, and report them to the People's Bank of China according to regulations to ensure the safety of customers' funds and prevent the risk of bank funds. After several months of study, I realized that banking is a high-risk industry. As the most basic work of banks, accounting work must be carried out in strict accordance with the operating procedures, with serious and solid investment and step by step.
In the past five years, Suzhou, a bustling city, has become no stranger. Whenever I come back late from the bank, I don't feel so lonely all the way with the warmth of the bank. There, I pursued my dream wholeheartedly. I study every bit of knowledge with my heart, understand every job with my heart, and treat my work with sincerity and enthusiasm. In the big family of _ _ bank, my achievements today are closely related to the group. I am very happy to work in such a United and cooperative team. It is such a group that gives me the opportunity to learn and improve, and I cherish this opportunity. In the future work, I will win and retain customers with more thoughtful and enthusiastic service, and firmly establish the concept that "service is the foundation of the company and innovation is the road to development". With the spirit of "dedication, love of posts, pragmatism and dedication" as the driving force, we will keep forging ahead and work hard to grow together with _ _ Bank and create a more perfect tomorrow.
Self-evaluation of bank work
In order to achieve "customer satisfaction first", I not only prepare to open the door on time every day before going to work and provide full service, but also often sacrifice my personal rest time to deal with various businesses of the unit and actively promote our products to customers, such as funds, national debt, insurance and so on. And make the explanation concise and easy to understand, so that customers can understand our products in the shortest time. For high-quality customers, I basically use "standing service" to "welcome them when they come and send them when they leave". In addition, I patiently and meticulously explained personal financial services such as personal savings business, personal consumption loans, personal housing loans, and personal e-banking, which were well received by customers. Received verbal praise from customers for more than 20 times, without receiving a customer complaint, and was praised by unit leaders for many times.
I always adhere to the principle of "work first", conscientiously implement all the rules and regulations in the hospital, be conscientious and work hard, always spur and improve myself with the service concept of "innovative service and lasting service", and strive to bring standardized and high-quality services to depositors with the purpose of customer satisfaction. On the day when Tongyuan Bureau attached importance to staff quality training, I studied business skills hard, and on the basis of mastering the original business process, I seriously and actively learned new business, especially personal gold business. At work, he can always think about what customers think, worry about what customers are anxious about, and give customers the most satisfactory service. The annual business is handled quickly and accurately, and the business volume has been in the forefront of the hospital, with an average monthly business volume of 4,500. For example, in the second quarter, I opened a wealth management account with an amount of1million, and organized other banks to deposit more than 800,000 yuan. I have been in charge of business since _ _ _ _. In the case of a serious shortage of staff in the savings office, I took the initiative to share my worries for the leaders, regardless of personal gains and losses, and put down a long break to work overtime in the office, which correctly played an exemplary role in my work.
In line with the service concept of being responsible to users, after a year of hard work, study and practice, I won the honorary title of "Best Supervisor" of Nan 'an Sub-branch twice in the second quarter of this year, and won the "Best Accounting Quality" award of the branch twice, ranking third in the city in the second quarter. These honors and achievements can not be achieved without the training of leaders of expense banks and savings offices and the concern of colleagues.
I keep learning at work. While learning business skills, we also pay attention to improving our own quality to meet the needs of financial modernization. Recharge yourself after work and try to learn computer skills by yourself.
Through these years' work, I have improved my comprehensive quality and exercised more maturely. In the future work, I will continue to be a master, be conscientious, work hard, love my job, learn from each other's strengths, and, as always, contribute to the development of this institute.
My work slogan is: "bring better service to customers and implement quality service!" " "
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