The express delivery industry continued to maintain rapid growth, but the growth rate slowed down. The data shows that the national express business volume increased by 29.3% from June to April this year, while the national express business volume increased by 28% in 20 17, which was significantly lower than the growth rate of about 50% in the past. On the one hand, it is a huge amount of business, on the other hand, the business growth rate is slowing down. How to improve efficiency and reduce costs has become a problem faced by various express delivery companies. Intelligence and technology have become the common choice of many express delivery companies. Express companies set up scientific and technological teams, invested huge sums of money, and used big data, artificial intelligence and other technologies to build their own scientific and technological strength, improve operational efficiency and save costs.
Forward-looking Industry Research Institute's "Analysis Report on Business Model Innovation and Design Strategy of China Express Industry" shows that from June 5438 to April this year, the business income of postal industry totaled 243.06 billion yuan, a year-on-year increase of 23.8%; The total business volume was 3.5/kloc-0.30 billion yuan, up 35 1.3% year-on-year. Among them, the business volume of national express service enterprises totaled 654.38+03.67 billion pieces, up 29.3% year-on-year; Business income totaled 654.38+073.86 billion yuan, up 28.4% year-on-year.
The future development trend of express delivery is intelligent and unmanned, and the competition of express delivery will also be the competition of technology and talents. "More and more express delivery companies regard technology as the core of their future competitiveness.
SF has declared in the 20 17 financial report that its core competitiveness is SF Technology. Tian Min, CTO of SF Group and CEO of SF Technology, told 2 1 Century Business Herald that SF has always attached importance to and actively invested in the construction of all kinds of smart logistics, aiming at comprehensively applying technologies such as artificial intelligence, Internet of Things, machine learning and intelligent equipment, so that machines can free their hands, artificial intelligence can assist decision-making, and intelligent equipment can gather data sources, which not only improves operational efficiency, but also enables the logistics industry to enter a new era of intelligence, visualization, refinement and digitalization.
SF's investment really makes domestic counterparts proud. At present, its manpower, ability and financial resources are ahead of its scientific and technological peers. By the end of 20 17, we had applied for and obtained 4 patents 1004, including 366 invention patents.
Deconstructing the whole operation and management of SF, we will find that the sense of science and technology runs through all its links. For example, in the terminal that consumers can see, SF Express Brother holds multiple smart devices to serve consumers. If he wants to send and receive parts without meeting, he can also choose smart cabinets or logistics drones. On the server side, the customer service robot has been launched, and the use of electronic bills or privacy bills is faster and more convenient. In the operation background, the whole logistics link system is integrated with science and technology, such as intelligent decision-making online planning and business forecasting, intelligent map, intelligent packaging, machine image recognition, intelligent cloud warehouse, automatic sorting system and so on.
Although other express delivery companies are not as generous as SF, they have increased their investment in science and technology. Tong Yuan established its wholly-owned subsidiary Science and Technology Company in February last year, aiming at promoting the further development of informationization, automation and intelligence in Tong Yuan by establishing a professional and independent high-tech innovation institution.