1. Prepare a resume in both Chinese and English. After arriving at the examination room, the staff will send a broadcast word (English) to the candidates. After a little preparation, they will enter the examiner in groups of five, and everyone in the room will read a radio message in his hand. The examiner mainly observes whether your voice is good, whether your speech is clear and how good your English is.

After watching the broadcast, the examiner will tell you if there is a next interview. After passing the initial examination, you should hand in your resume and school diploma.

(3) Second interview: Two examiners (the director of SIA) asked each candidate some questions about life or flight attendant work, and even some special questions that might easily make people angry, so as to observe the candidates' reactions. For example, your clothes look strange, and your performance is not enough to be a flight attendant. These problems mainly test the psychological endurance and the ability to deal with special situations.

After the second interview, the examiner will inform you whether to attend the next interview.

⑤ The third interview: This time, four examiners visited a candidate and asked some life questions by chatting. Those who pass the interview go to the locker room and put on Singapore Airlines uniforms, and walk around the examination room to see if the body lines are beautiful and the posture is beautiful. After the interview, the results will be notified at the on-site meeting.

⑥ Swimming test: The swimming distance is 50 meters, and any swimming stroke can be used. It will be held in a conditional hotel.

⑦ Tea party: divided into 4 groups, each group has about 10 people, and the reception method is adopted. There are refreshments on the dining table for all the interviewees to enjoy. Four examiners take turns asking questions and chatting with you. The purpose is to understand your team spirit and ability to get along with others, and ask candidates to ask questions for about 4 hours. I'll let you know whether you are accepted or not.

2. Lufthansa interview guide

① Fill in a resume in both Chinese and English.

(2) Each examiner will issue an English-Cantonese test paper, finish the interview on the same day after answering the test paper, and wait for the re-examination notice.

(3) The second interview is mainly in English conversation. The examiner will ask some questions about life and aviation services, such as:

How to serve passengers with children and what should be paid attention to when serving passengers with children.

During the flight, you found some passengers smoking in the toilet. What would you do?

During the night flight, a passenger's child kept crying. What would you do?

3. Interview Guide for Domestic Airlines

① Image requirements and other registration requirements of airline flight attendants: The age is generally 18-23 years old, but some airlines limit the age to below 22 years old.

Regular facial features, handsome appearance and well-proportioned figure.

Female height 164- 173cm, male height 173- 183 cm.

Articulate, standard Mandarin.

There is no obvious scar on the exposed part of the body.

There is no bad breath, bad breath, skin disease, internal and external personality when walking.

Hearing is not less than 5 meters.

No history of mental illness or chronic diseases.

Education requirements are average, but some airlines don't.

Fluent English or basic conversational skills are required, and other small languages are preferred.

Prepare two two-inch photos and a four-inch life photo.

Fill in your resume and bring your diploma and other supporting materials.

Dress requirements for candidates: wear professional clothes, not heavy makeup and light makeup. Men had better wear pants.

(3) Requirements for candidates' standing posture and sitting posture: Stand upright, keep your eyes on each other, keep your sitting posture upright, always keep your eyes on each other, lean forward with a smile when sitting, and keep your distance from the examiner.

Answer the question louder, articulate clearly and concisely, so that the other person can hear what you want to say clearly.

⑤ Questions asked: Questions in your resume, your age, school, education, and home address.

Introduce your family, your parents and other family members.

Why do you want to be a stewardess?

How much do you know about the job of a flight attendant?

What are your strengths?

Do you help your parents do housework at home?

What should you do if you meet an unreasonable passenger on the plane?

Have you considered the hardship of being a stewardess? If you are accepted by our company, how do you plan to become a qualified flight attendant?

What qualities should a good stewardess have?

Did you have many good friends during your study?

How much do you know about our company? What types and routes does the company have?

Why do you want to apply for our company?

If two airlines admit you at the same time, which one would you choose?

6 interview procedures:

After arriving at the registration place, hand in the registration form first, and then make basic physical measurements (height, weight, vision).

Conduct interviews in groups. General 10 people enter the examination room in groups. Each candidate briefly introduces himself (name and age), and then goes out of the examination room to wait for the next interview notice. Those who have not received the re-examination notice will be eliminated.

The second interview is conducted by the examiner alone. The interview content includes English conversation and other related questions, and the content is more detailed. After the second interview, wait in the examination room to inform the interview results.

Some airlines may have to arrange a third interview or take a written test.

Physical examination, attending the physical examination and waiting for the results of the physical examination.

After passing the physical examination, a group interview with the relevant leaders of the company will generally be held. Questions will be asked to the interviewer during the interview. The content is basically the same as the second interview, but there will be more people attending this interview, so the interviewer must not be nervous. This is an excellent opportunity to test you, and success may be at stake.

Professional ethics of flight attendants

Love work, service concept and consciousness, hard-working spirit, personality and business talk

Professional image of flight attendants

Topic Selection of Flight Attendant Etiquette Language Dialogue

Stewardess image

A stewardess needs clothes for her appearance.

Interview skills of flight attendants

Singapore Airlines Interview Guide Lufthansa Interview Guide

Interview guide for domestic airlines

Image requirements, registration conditions, attitude requirements, interview questions and interview procedures

Smiling is the key to a successful interview.

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