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Resume of medical equipment sales experience
Practice report of medical device company

I. Practical purpose

Summer social practice is an extension of school education outside the classroom, and it is also an effective means to cultivate our social practice ability. In late July, I ushered in my first summer vacation as a college student in the heat. On the one hand, I want to complete the social practice activities assigned by the school, on the other hand, I want to enrich my summer vacation, hoping to accumulate social work experience through some practical activities, get along with others better and improve my practical ability. So soon after the holiday, I devoted myself passionately to the summer social practice. The place where I practice this time is a private enterprise-XX Medical Equipment Co., Ltd., which was established in 1984. It has been committed to the research and development and production of more than ten kinds of medical equipment products with various specifications, such as bedsore-proof mattress, sphygmomanometer, stethoscope, cervical vertebra tractor, forehead reflector, visiting box, surgical reflector, oxygen absorber and stretcher. The company has a long history of production, reliable quality and outstanding reputation. It has been rated as an honorary unit by the World Bank and the Red Cross for many times, and has been elected as the governing unit of the National Medical Device Professional and Technical Committee. Before I went to practice in this company, I consulted a lot of information about medical device production online, and got a preliminary understanding of medical device products, their market demand and sales market, which laid the foundation for my successful internship in the company.

Two. Practical content

1. Get to know the company.

During the 15-day internship, I visited the whole company two days ago under the leadership of relevant personnel, and got a preliminary understanding of the company's production and operation through their introduction. At the same time, through the observation and study in the production workshop, I have a preliminary grasp of its production technology, and sometimes I can do some simple operations. The employees of the company are very enthusiastic and kindly explain to me when I have doubts, which makes me learn a lot.

Step 2: Manual labor

After having a certain understanding of the company's production, I personally devoted myself to the production in the next three days. But because I don't know the professional knowledge of medical devices yet, I can only do some simple and low-tech work. At first, I helped to do some inspection work, which required a lot of care and patience. I was not used to it at first, and I often didn't last long. I feel bored by checking one thing for a long time, but gradually, I feel ashamed to see that some other employees have been working meticulously, and then I slowly put myself into my work. After two days of inspection, I also practiced product packaging for one day. Because the company produces medical devices, the hygiene requirements are very high, and everything needs to be disinfected to ensure absolute dust-free. I was a little nervous when I put on my work clothes and brought gloves and masks into the workshop to help pack. However, with the help of other employees, I successfully completed the product packaging work for one day. I learned a lot during the three-day workshop practice.

3. Work of Marketing Department

In the next 10 day, I worked in the marketing department of the company and became an intern salesman in the marketing department of the company. The work in the marketing department seems easy, but it is actually more difficult than working in the production room. In addition, I lack knowledge of marketing, so the task assigned to me by the company is mainly liaison work. Of course, it is not easy to do these jobs well. First of all, I should be familiar with the whole work of the marketing department, and do a good job of communicating with other departments smoothly, especially the understanding of the operation links of the operation department is very important. Usually, the two departments are closely related. On the other hand, my main job is to take charge of online foreign trade orders, which is a stressful job. I was strange at first, and even went on a business trip, but I didn't lose heart. I kept learning from other excellent marketers, who taught me some skills and methods. After trying to remember the details of various products of the company, my work gradually got started. I am fully responsible for the whole process of these foreign trade orders, and any mistake in any link may lose the whole order, so I am very careful in the whole process. In addition, I have done some work on customer satisfaction tracking and customer complaint wiring. In short, after the order is completed, call the customer to ask about some service satisfaction and answer the customer's consultation phone. All these require me to know the company's products very well. Secondly, I need patience and a good attitude to answer customers' questions. I should also adopt the suggestions put forward by customers to our company in time and feed them back to the relevant departments of the company in order to solve the problems in time. It is best to file these questions. Occasionally, I have done a simple document translation once or twice and successfully applied my major to social practice.

Three. net effect

On August 15, I successfully completed this summer social practice activity. I have learned some knowledge of medical device production, can do some simple manual operations, and have an understanding of many medical device products; My work in the marketing department has benefited me a lot, not only increasing my knowledge in marketing, but also gaining a lot of work experience and skills: for example, I am more familiar with relevant computer operations and more comfortable to use, such as learning to organize documents quickly and correctly; The most gratifying thing is that I have enriched my social experience and established a good friendship with my colleagues in the marketing department; Therefore, my summer vacation was particularly full and meaningful.

Four. practical experience

1. Harvest

(1) Everything starts with small things, pays attention to details, and takes every step in a down-to-earth manner.

These days of internship in the company, let me understand the truth that everything starts from scratch. When I first entered the company, when the relevant staff showed me around the production room, I found that from production to packaging, I paid attention to details everywhere, and there was no mistake in the whole process. The workers also worked very hard, which made the company's products widely praised and ensured the competitiveness and future of the whole company in the whole market.

Let's take my later work of sorting out information. I thought it was easy to organize information. In fact, this job requires patience and perseverance. A mountain of information and dense text is really a headache, but it is also an important job. The data sorted by time and content can provide detailed analysis data for leaders and other employees, which is convenient for everyone to consult, and can provide careful plans for each stage of production, thus improving the production capacity and enterprise efficiency of the whole company; In addition, when accepting the inspection of relevant departments and the visit of brother companies, complete and clean information can make management particularly transparent and absorb more excellent experience. A big company, starting from small things, is not sloppy at all and is worth learning. In the future life and study, I will also learn their good habits, pay attention to details, step by step, you know, details determine success or failure.

(2) Accept education with an open mind, handle interpersonal relationships well, and Qi Xin will work together to complete the task.

From being ignorant when I first entered the company to learning simple manual labor, and now being able to complete an online foreign trade order independently and skillfully, in addition to my own efforts, I am humbly asking senior employees for advice in a distributed manner. Only when you encounter problems, don't be ashamed to ask questions and take the initiative to explore, can you solve problems and gain knowledge. This shows the importance of being taught with an open mind.

I remember I had some trouble sorting out computer data. For example, some materials need to be revised, but they need to be re-entered in the computer. Because time was tight, I was particularly anxious. Fortunately, other employees of the company helped me. Only when Qi Xin makes concerted efforts and actively cooperates with Qixin can the task be completed on time. In the whole work, I have seen the positive, serious and meticulous working attitude of the employees of xx Medical Device Co., Ltd., and what is more commendable is unity and cooperation. Of course, these also benefit from the good interpersonal relationship and scientific management system with the company, a company and a team. As long as we all work together in Qi Xin and work for a common goal, I believe that even the most difficult things can be overcome. In the later life, I will also learn to deal with interpersonal relationships and learn teamwork. Only in this way can I better face all kinds of challenges in the future.

(3) Be patient, avoid impatience and treat everything calmly.

In this practice, I also learned a rule that should be remembered in any work, that is, be patient no matter what you do. Thanks to the customer satisfaction tracking and customer complaint wiring in the later period, this job gives me the opportunity to contact many people every day. Some of them call to inquire about the company's products, which requires me to be familiar with the company's products, patiently introduce them in detail, and sometimes make some recommendations; Some customers who have doubts after buying the products call, including many people who want to exchange goods or even make a scene on the phone without asking questions. To do these wiring work well, they need great patience and good conversation skills. First of all, I need to calm them down, and then contact the relevant person in charge to deal with them ... In the face of different situations, the most important thing is to listen carefully first and understand the purpose of their call, and according to different situations, either agree, discourage, introduce or recommend. In the process of interacting with people, I learned a lot of skills and methods, and got a good exercise in interpersonal communication.

(4) Treat the work with a positive attitude and great enthusiasm.

When doing manual work in the workshop, when taking charge of foreign trade orders, and when doing wiring work, employees of the company always smile when they are tired and always face them positively and enthusiastically. I was moved by this spirit. I believe that a positive attitude is very important no matter what I do. Only when you like a job from the heart and attach importance to it spiritually can you do it well. In my future college study and life, I will follow their example, treat everything positively and keep making progress.

2. insufficient

This social practice has broadened my horizons, improved my practical ability, integrated theory with practice, and laid the foundation for my better integration into society in the future. In this summer social practice, I learned a lot of knowledge that I didn't have in books, and also let me discover my strengths and exercise my abilities in all aspects. At the same time, I also deeply realized the importance of teamwork, which will have a positive impact on my future life and study. Of course, in this practice, I also found many shortcomings, which are summarized as follows:

(1) is not responsible and serious enough.

In charge of foreign trade orders, I made some funny mistakes because of my carelessness. Fortunately, thanks to the guidance of my colleagues, I found these mistakes early and corrected them in time, without causing great disaster. I will keep these lessons in mind, and I will be serious and responsible in whatever I do in the future, and do everything in a down-to-earth manner.

(2) lack of patience, lack of qualitative.

When I do some translation work, it is still a bit difficult because of the lack of professional knowledge. I even thought about giving up when I met some minor difficulties. Finally, with the encouragement of my friends, I persisted to the end and completed the translation task. In the future study, on the one hand, we should cultivate our patience and learn to persist; On the other hand, I also want to strengthen the study of professional knowledge so that I can work more smoothly in the future.

(3) Lack of social experience, and sometimes improper handling of problems.

Social experience is very important for a college student. I have accumulated a lot of experience in this summer social practice, which is not enough or far from enough. So remind me to pay attention to accumulate experience in my study and work, find more suitable ways to deal with problems, and improve my ability continuously.

Time always goes by inadvertently. Looking back on my social practice for half a month, I feel very lucky. Thank you very much for giving me such an opportunity to exercise myself and gain a lot of social experience. Although the process of practice is more tiring and bitter than expected, it is this kind of bitterness that can always hone your ability. A person's growth will not be smooth sailing, and we all have to grow up through experience again and again before we can open up our own world. As a college student, I still have a lot to learn. In my future study and life, I must carry forward this spirit of struggle, keep a positive heart, face all challenges bravely and make my college life more meaningful.

This article comes from: Zhongke Software Park (www.4oa.com). Detailed citation reference:/bggw/sort02902/sort02944/315016 _ 2.html.