Alex Gao, female, tolerance service for drivers of Dalian Public Transport Group Co., Ltd. is an internal skill that bus drivers must have, and it is a kind of accomplishment and realm. Sometimes, when passengers are caught in traffic jams during rush hours, they have to wait for a long time. After getting on the bus, they were very excited and even rude. Alex Gao understood the passengers' eagerness to go to work, so he tried his best to guide the passengers and reduce the detention time on the platform. In 2004, Zhongshan Road was rebuilt and changed on the 30th. The station stopped at a temporary platform. Some passengers didn't understand, so when they got on the bus, they were angry with Alex Gao. Alex Gao still smiled, patiently explained, repeatedly publicized, and tried to resolve the passengers' grievances. As a driver, Alex Gao knows that safety is more important than Mount Tai. And summed up the safe driving methods of' obeying the law, knowing the way and loving the car'. Work 14 years, no violation and no accident, and drive more than 350,000 kilometers safely. Alex Gao often thinks: Although this car can't talk, it has the spirit of life like a human being, and it silently accompanies me every day, just like a friend and partner. If you cherish it and cherish it, you will get its faithful return. After work, Alex Gao is enthusiastic about social welfare undertakings, often participates in volunteer activities in his spare time, and actively contacts the Charity Federation to volunteer every rest day to do something for people in need in society. In fact, Alex Gao's family life is not rich, and she usually doesn't want to spend money. Husband laid off, children went to college. Life is tense, but she never begrudges people in need.