Pay attention to the etiquette when sending emails 1, and reply to emails in time.
You can reply after receiving an important email from others; Ideally, reply within 2 hours (urgent and important mail). Not every email will be processed immediately, which will take up too much time. For some low-priority emails, you can collect them.
When complex emails can't be answered in time and accurately, don't keep the other party waiting, and make corresponding reply in time, even if it is only to confirm that it has been received and is being processed.
2. Targeted reply
When replying to the question list email, copy down the question list and attach the answers one by one. Make necessary explanations and let the other party understand it once; Avoid repetitive communication and waste resources.
3. Give a serious reply
When the other party sends a long email, you should not reply with too few words, such as "yes", "right", "ok", "received" and "thank you".
4. Don't build tall buildings for the same problem.
If there are too many RES, it means that communication is not smooth and clear. At this time, you should make a judgment after telephone communication.
5. For complex problems, after multiple recipients frequently reply to express their opinions, they should immediately summarize the discussion results, cut down and slim down, and highlight useful information.
6. Distinguish between "reply" and "reply all"
If only one person needs to know, reply; If the sender's request requires a conclusion, reply to all.
If you aRE not clear about the questions raised by the sender or have different opinions, don't keep re in front of everyone. You should communicate with the sender alone and tell everyone when you have the result. Don't often send emails to your boss with uncertain results.
7. Actively control mail exchanges.
8. Avoid sending detailed discussion opinions to the top management, especially the foreseeable business details that the top management can't deeply understand.
The main function of the email is 1, so that all participants can clearly discuss the topics, factual basis and conclusions, as well as the consensus reached, and keep following up until the work is completed.
2. Be able to accurately and timely record the process, discussion content and action details of the incident as the historical archives of each work.
3. Act as evidence of disagreement and argument. E-mail can help people focus on facts rather than feelings, or other differences in personality and work style, and resolve differences and disputes in a reasonable way.
The principle of drafting and sending emails: respect other people's time.
To respect a person in the workplace, we must first know how to save time for him. In e-mail, only valuable information can be provided to those who need it most quickly and directly.
About email name If you don't use it at work or in business letters, your email name is Tom, Tom, Jerry, wandering angel, * * *-%! ~ Name it in Martian or something ... whatever you want! But for formal business communication, it won't work. If you don't have a unified company email address or your own free email address, such as QQ, 163, I suggest that you set the email display name to your own name whether you send work documents or submit your resume. Because you send a formal business document, don't let the recipient guess who you are.