In the eyes of many employees, many jobs are sometimes similar, so it is totally meaningless to make a plan and write a summary, let alone important. "Don't my superiors also don't know what I'm doing? Is it because my work report is not timely and detailed? " First of all, aside from doubts, we should make it clear that the first purpose of planning is not to show leaders, but to show ourselves. Then, in turn, why make a plan for yourself and write a summary?
Work should have a goal. Not only the leader should know what your work goal is, but also the individual should know what work he needs to do and what effect he wants to achieve. Knowing the goal can guarantee the implementation. Some employees feel that "the plan can't keep up with the changes". In that case, why make plans? It is precisely because the plan is not fixed, so the significance of making a plan really exists, because we can call it a plan instead of putting a benchmark there, but we should constantly refine it to make it a feasible action with implementation guarantee. Such a plan is not "an armchair strategist". So, you can rest assured that even if the work looks the same, the plan is still necessary, not exactly the same. When making a plan, it is important to remind yourself of what to do. Reporting is only the second purpose.
Work should have results. The biggest reason for discouraging work enthusiasm is lack of sense of accomplishment. Summary is a simple and effective way to motivate yourself. Maybe your leader hasn't found your achievements yet, but you still need to prove yourself. Make a beautiful summary, and experience and achievements can be displayed one by one. Since this is the result of hard work, why should it be unknown?
Actually, the plan is not as complicated as you think. In today's target platform, simply list and submit 1, 2, 3. The ten-minute plan this morning can be said to be a dose of coffee in the morning. If you strengthen the work content, you will never feel that you are busy all day, just like being busy. Get off work for ten minutes every day and summarize the day's work. Summary is not only a description of the implementation results, but also a simple way to find the neglected problems in the implementation through systematic and comparative thinking, so it has a strong guidance for the daily plan of the next day.
Now, you won't have the problem of writing a plan summary.
Chapter 2: About the summary of work-why write a summary?
First, why write knots?
I once read an article in which the author divided professionals into two types: those who do and those who don't; There are two kinds of doing: doing it seriously and coping; There are two kinds of serious work: what is summarized after doing and what is not summarized after doing. Finally, professionals in the world can be divided into success and failure. The former succeeded and the latter failed. Therefore, some people concluded that "summarizing ability is a springboard for career growth", which makes sense.
We say: the goal is like a beacon light in the sea, guiding the direction of our work and not letting us get lost or go astray; And planning is the steps and working methods that we tailor to achieve our goals. It constantly tells us the distance and time from the goal, and it is the benchmark to measure one goal after another. But I want to ask all of you here: can the enterprise operate normally with goals and plans? Can we reach our destination as scheduled? . (Everyone thinks, please answer and explain)
What is Deming cycle theory (problem)?
Deming cycle theory is PDCA enterprise management cycle system, and enterprise management is actually an endless operation system from planning-doing-checking-action, that is, planning-execution-checking-action. Deal with the results of summary and inspection, affirm the successful experience and properly promote and standardize it. Summarize the lessons of failure and put the unresolved problems into the next PDCA cycle.
In other words, no matter what you do, you must learn to make a plan first, and then carry it out according to the plan. In the process of implementation, we should check, revise and act again, check, revise and act again until a goal is achieved, and constantly formulate new goals and plans, and gradually improve performance, expand the scale of enterprises and realize long-term and short-term planning of enterprises. . . .
I said summary is a test and an evaluation. Do you agree?
What is a test? Testing is to understand the good aspects of our previous work and continue to carry it forward; We should also recognize the shortcomings and prevent them from happening again in the next job. There is a saying in management science that employees should be allowed to make mistakes in the reform and development of enterprises. There can be no development without mistakes (do you agree? )。 . . But the same mistake is not allowed to happen twice. The recurrence of a mistake shows that a person has never studied the cause of the mistake at work. Without research, of course he can't avoid it, and of course it will happen again. Can enterprises develop like this? I think I don't need to say that the conclusion is definitely: we can't make progress, let alone reform and development.
Case: Two salesmen's different working methods bring different sales results.
There used to be two salesmen who went to work in the company on the same day. They are all from Shaanxi, one surnamed Wang and the other surnamed Xiao. Both of them began to distribute leaflets and were also responsible for the promotion of counters. Xiao Wang is not as handsome as Xiao Xiao, but he is very popular. He laughs at everyone and is naturally familiar with it. At the same time, summarize the work every day and write psychological notes. Which clients did you meet today? What personality does it belong to? What marketing model do I adopt? Advantages and disadvantages of this model, I will talk to this type of customers in the future, which way is the most effective and easier to negotiate business? Wait; Mix works very hard. He will do everything you give him meticulously, but he won't do too much, and he won't do anything other than business. He is a man who knows how to enjoy life.
In the first two months, Mix performed better than Wang, but in the third month, Wang began to surpass Mix. After half a year, Xiao Wang's score is more than twice that of Mix. The company promoted Xiao Wang to business manager, but Mix was particularly unconvinced. He felt that two people came to the company together and he worked hard. Why did he only promote Xiao Wang? The sales director of the company said: in this way, you two go to the same town to develop a new pharmacy customer and let the strength speak. The two of them set off with their product samples ready. The next day, they came back and reported at the same time. Xiao xiaoxian said: I have already talked with the pharmacy about the form of cooperative consignment first. After the sales volume rises, we will cooperate in cash. The final price needs to be decided by the boss. Xiao Wang said: A total of five pharmacies were talked about. All three pharmacies agreed to cooperate in cash and the other two sold them on commission. However, the consignment price is higher than the cash price 10%. . . . . Then Xiao Wang reported the situation of various pharmacies and talked about other products of the company. At this time, the sales director asked Mix: Now do you know why the company promoted Xiao Wang? He's convinced.
After reading the above story, I think it is clear to everyone that the improvement of salesman's work efficiency must first be planned. For example, Xiao Wang made a plan in his mind before starting a business, and what to do first and then what to do. At the same time, samples of other products were prepared. Mix simply prepared the product samples requested by the boss. Secondly, we should improve efficiency and pay attention to cultivating our own thoroughness and logic. Xiao Wang didn't take the boss's assessment as an assessment, but as a job. Therefore, he considered how to use one day's time to make greater achievements in his work. Third, in order to improve work efficiency, we should be innovative and proactive. When selling this job seems simple, but it is not finished, take the initiative to find a job. Fourth. Learn to achieve multiple goals in one business visit. Fifth. Doing sales work with passion all the time is the most important guarantee to improve work efficiency. Sixth: Work summary is particularly important. Make a summary of his work every day, foster strengths and avoid weaknesses, and it will be difficult for him to succeed. . . .
A lot of things, only done, will have a deep understanding. If we only lament and doubt on the edge of action, we will not feel the joy of doing things and harvesting, because we are only on the edge and have not entered the essence to think. I admit, at first, I was puzzled: why write this thing? Does it matter? Is it worth wasting our time writing? What impact will its existence bring to companies and departments?
Experience is the mother of wisdom. I began to use my spare time to list the work that has been completed and will be completed every day in my notebook, and summarize and review it every weekend or every month. This kind of summary again and again makes me feel very comfortable when I am asked by the leader at any time.
Let me gradually taste the sweetness brought by writing work summary and plan:
1. The leader knows what you are doing and what value it will bring to the company. Whether it is the leader's inquiry at any time or the regular work report, the leader will find that you are doing things seriously and will also see the value of your work. Only employees who work for the company and generate value can be promoted.
2. Integrate into the working environment more quickly. It's still difficult to get into work every morning when I first go to work. I got out of the car in a daze, rested and relaxed all night, which made us forget our work. So how to get into work and study quickly? Looking at the summary can help you get into work quickly, remind you and help you understand faster.
3. Refuse to forget and gain knowledge in the process. "A good brain is better than a bad pen", and no one can guarantee that he will not forget things. A little work summary can remind yourself at any time, help you better understand your ability and achieve self-breakthrough. Habit numbs us to work. We are used to the old ways, but we don't know why. Smart people should learn to write a summary for themselves, and everyone who pursues progress should be diligent in summing up. With the help of words or charts, the feelings and thoughts will be solidified, and the perceptual vague concepts/experiences will be refined into clear and rational understanding/laws, and then there will be a new and higher starting point.
4. Make yourself more practical. Summary is like a mirror, which allows you to look at yourself from time to time and guard against arrogance and rashness. In the company, do more things, reflect more and grow more. Constantly experience your skills, constantly experience your temperament, make yourself more and more calm, more and more calm, and work hard every minute.
Develop good work habits! Summarizing, reflecting and reporting on your day's work is actually a good opportunity to show yourself, let the leaders see what you are doing every day, what achievements you have made, and even let the leaders see your work attitude. "Are you a questioner? Or a person who has an answer to the report question? " . Learning to "report your achievements" in the summary, so that leaders and colleagues can fully understand our work in time, is a very important content, but also a responsible attitude towards themselves!
Now I think everyone understands the importance of work summary, so how to write a summary report?
Second, summarize four common mistakes in writing.
1, stylistic structural elements are not unified.
2, level confusion, regardless of primary and secondary.
3, the focus is not prominent
4. rhetoric is flashy
Three requirements for writing a work summary
1, with complete structure and complete elements.
A. Introduction: Highlights and main achievements during the summary period.
B, performance analysis: analysis of the completion of the assessment indicators, the reasons, and the units that have achieved outstanding or unsatisfactory results. Don't be stingy with proper praise.
C. Work summary: analyze in detail the focus, achievements and shortcomings of the work during the summary period.
D. Work plan: plan the work objectives and priorities for the next stage.
E conclusion: confidence and hope to put forward difficulties or suggestions to superiors and complete the next stage of work.
2, clear hierarchy, clear priorities
Summary principle: marketing first, then management.
A. marketing:: business development.
B. management: development of people and corporate culture.
C, the more important summary, the more summarized in the front. The argument is well-founded and the point of view is outstanding.
3. The argument is well-founded and the viewpoint is outstanding.
Three common summary methods:
First, the data demonstration method
B, case demonstration method
C, comparative method
Four points should be paid attention to when writing work summary.
1, the title is clear and reflects the main idea.
First, the title is the soul of work summary and must reflect the main idea.
B, divided into main title (small standard song) and subtitle (imitation song), main title (bold) and subtitle (imitation song).
C. Require refinement, conciseness and generalization.
D, make the paragraph division clearer and the level more obvious. 8 cases are closely related to 9 cases, which should be disclosed cautiously.
2. Strict content and prudent disclosure
A. The content of the summary must be discussed around the topic of the work summary, closely linked up and down, and connected before and after.
B the degree of disclosure of abstract content or data depends on the reporting unit.
3. Summarize the plan and write differently.
Difference: the summarized work has been completed, and there are achievements, but we know there are shortcomings; The planned work has not been completed, but there are goals and no results. Therefore, the work summary should summarize the key points, achievements and shortcomings of the work, and the work plan should plan the objectives and key points of the work.
Similarities: both contents must be combined with the grassroots, focusing on the assessment objectives and highlighting the key points of work.
4. Summarize the main points and define them as needed.
First, for different departments, the summary report should be different.
B, according to the needs of the department's phased work focus.
C, according to the needs of the focus of the department.
Verb (abbreviation of verb) how to write a work summary
Write a summary report, which generally includes four parts:
1. Overview. Briefly describe the time, background, general process, achievements and effects of work or study.
2. Main practices, experiences and understandings. This part is the focus of the summary, so we can talk about practice first, and then talk about experience and experience; It can also be divided into several questions according to the content, one by one, and each question has both practice and experience; You can also divide your work or study into several stages, introduce the situation and talk about your experiences in chronological order.
3. Existing problems and lessons. Ask accurate questions so as to solve them in the future; The lessons focus on the aspects that should be avoided and overcome in the future.
4. The direction of future efforts. The direction of efforts should be clearly written, and the ideas and arrangements for the next step of work or study should be practical.
Remind everyone that writing a summary report does not have to follow a fixed format, and the above parts do not have to be written in every summary. Some can be merged, some can be highlighted and some can be omitted, which should be determined according to the writing purpose and requirements of the abstract and arranged flexibly.
The most important thing in writing a summary report is to put forward something regular. It is not enough to list just a few achievements and shortcomings. We should try our best to analyze how our achievements come from, how our shortcomings come from, what are the root causes and what are the basic lessons. If we make clear the regular things, we can consciously carry forward our achievements, overcome our shortcomings and learn from them in the future work or study. This is the key to writing a good summary.
Model essay: How to write a sales summary?
Monthly work summary is a small summary of sales work. In order to better examine the problems existing in the sales department's own work, it will be summarized and improved in the next stage to provide guidance for future work. The monthly work summary is relatively short, and there will be no major changes and developments in one month. Therefore, when making a monthly summary, we should pay more attention to the understanding and understanding of the work situation. The summary of monthly work mainly includes:
1, monthly working status
2. Work objectives and plans for next month
I. Description of working conditions
1, objectively express the task completion and achievements of the month, and speak with data.
For example, what was the sales target issued by the company last month, how many sales tasks were actually completed, and how many were overfulfilled.
Chapter 3: 2- Significance of Writing Work Summary _ Why Write Work Summary
Theoretically speaking, work summary is an important means to understand the world, which can make some sporadic and superficial perceptual knowledge rise to comprehensive and systematic rational knowledge, find out the laws of work and things development, and master and apply these laws. Today, in Jobs' resume, I will tell you the significance of writing a work summary and why. Keywords: the significance of writing a work summary, why write a work summary
We usually measure a person's working ability by his ability to undertake or carry out a certain business. Working ability is an important foundation to promote work progress. A job, whether it is an individual or a group, needs to be completed through repeated exploration and efforts. There are successes and failures in every concrete practice. Success has the secret of success, failure has the experience and lessons of failure. It is often said that this kind of wisdom will not grow if it is not summed up in time. Timely summary can help us gain experience and lessons in time and improve our working knowledge and skills. In this process of continuous practice and summary, people's understanding of things is getting deeper and deeper, their knowledge is getting wider and wider, and their wisdom is getting higher and higher. This is not only an important way to cultivate and improve working ability. The cause we have carried out will also continue to develop and advance in the summary. Why write a work summary?
Writing a work summary is an important link to do all the work well. Through it, we can have a comprehensive and systematic understanding of the past work and have a correct understanding of the advantages and disadvantages in the work. We can make clear the direction of the next work, take fewer detours and make fewer mistakes, thus improving work efficiency.
The work summary is written to others on the surface, but it is actually written to yourself. Everyone who is responsible for himself will not write a work summary because of the requirements of others, but will take the initiative to write a summary, take the initiative to find out the shortcomings, and let himself progress and improve. No matter work or internship, writing a work summary is undoubtedly an important job, which needs us to take seriously.