It's the end of the year again. Looking back on the past in this day of washing the old and welcoming the new, it seems like yesterday. This year, there were abundant gains, difficulties in tackling key problems with colleagues, and melancholy when encountering difficulties and setbacks. Time flies, and unconsciously, with the beginning of the new year, a hopeful year is approaching.

20xx Spring Festival has passed; My classmates and friends of the same age all put on their backpacks, boarded the bus, bid farewell to their families and walked towards their hopes and future, while I was still at home. Facing the computer, I boarded the talent information network and sent out my resume countless times until the phone rang in mid-March.

The next day, I went to the sales department of xxx city as promised; This is a big real estate and a new city that everyone knows about. After filling out my resume, I passed the first communication with the "interviewer", and the next day I was lucky enough to join this glorious team. For me, this is a new job to fill the gap and a strange beginning, so everything needs to be studied.

But we are very happy, because of the care and care of the leaders, the support and help of colleagues, and the hard work and serious and patient training and study of Director Huang who works overtime every day. After years of tempering, we can initially enter the sales, and the initial unstable factors and impatience have gradually stabilized.

After more than a year of work accumulation and exploration, I have a preliminary plan for the future development direction, and I gradually feel suitable to go on in this industry.

The total amount of customer reception this year is relatively large, but the result is not optimistic. Customers are waiting to see more, and of course the competition among peers is fierce. During the period from X to X, the building stopped all kinds of activities, but nothing could be done. After some discussion, we decided to go to the countryside to promote the real estate in person, instead of waiting for the sales department. When I arrived at various township streets, I sent posters to introduce the apartment type and invited customers to visit the project. The effect is remarkable and the result is satisfactory. Later, we went to the town several times in a row.

In short, over the past year, I have done some work and made some achievements, but there is still a certain gap from the requirements. I will constantly sum up experience, strengthen my study, update my ideas and improve my working ability in all aspects. Closely around the center of the company's work, with a highly responsible attitude towards work and career, down-to-earth, conscientious to do all the work.

2. Personal annual work summary of real estate

Unconsciously, it has been a year since I joined the big family of xxxx, and the time is short or long. But during this time, I feel very kind, kind leaders, kind colleagues, and very warm, warm working environment and warm working atmosphere. The dribs and drabs that have happened in the past year often remind me of it. During xxxx, I not only met so many good colleagues, but also learned a lot. I didn't know anything about real estate before, but now I can know something about it, and I can also help the sales staff sign the purchase contract, which is a great gain for me. At the beautiful moment when the new year is coming, I made a summary of my work in the past year, with both achievements to be proud of and shortcomings. I also hope that through summing up, I can have a correct understanding of myself and ask my leaders and colleagues to supervise my work.

As a financial worker and cashier, I am very aware of my job responsibilities and strictly abide by them.

1. Strictly implement the cash limit on hand and deposit the excess in the bank on time. Review cash receipt and payment vouchers, and log in to cash book one by one every day according to the vouchers.

2. Strictly ensure cash safety and prevent payment errors. The director and I double-checked the income and the cash and checks paid to ensure accuracy.

3, adhere to the daily inventory of cash, do Nissin daily settlement. In this way, the problem will not be left until the next day, and it will be found and corrected in time. Strictly abide by the discipline of bank settlement, fill in the bills brought to the bank correctly, and have clear seals.

4. Strictly examine bank settlement vouchers and handle bank transactions. When receiving the check, carefully check the amount, date and seal of the check submitted by the business unit, and then fill in the bank draft correctly. Adhere to the daily manual registration of "deposit journal".

5. Keep track of the bank balance at any time, and don't write a bad check. Keep cash, receipts, security codes, seals, checks, etc. Keep the receipt and payment vouchers well, fill in the voucher handover form accurately at the end of the month, and send it to the group company in charge of finance in time. This rapid daily work has never gone wrong since I took it over, and I think it should be something to be proud of.

6. Prepare monthly salary report, summarize the attendance of each department in the current month in time before the end of the month, ask Li if there is any change in salary in the current month, and then prepare salary report according to the change. After the preparation is completed, submit it to Director Jin for review. After the audit is correct, it will be signed by Li for confirmation. Finally, in the process of paying wages, I should be careful and not make mistakes. At this point, I made some mistakes, although I corrected them in time, but it is also something I should be alert to and need to correct.

7. I also have a job related to the real estate business, that is, I go to the group company to ask the media and related business units for money. When Mr. Li first gave me this job, I didn't relate it to my business. It's just that after my colleagues in the propaganda department filled out the documents and signed the payment form, I blindly got it from the group company. Once the accountant in charge asked me about it, and I was puzzled, so I had to come back and ask my colleagues in the Propaganda Department. This not only wastes time, but also leaves a bad impression. Through the guidance of the director and my colleagues in the publicity department, I gradually learned about the publicity of real estate, and then asked for money, which was a lot smoother and saved a lot of time. Moreover, I will use detailed forms to improve the request for funds, so that it can be well documented and convenient for year-end statistics.

Of course, a year's work must be written in words, which is definitely not perfect. Being a cashier, in particular, means doing some daily affairs, involving some confidentiality systems. So I will conclude here, and there is still room for improvement in my future work. Please give more guidance from leaders and colleagues, and strive to make the work more detailed and perfect in the new year.

3. Personal annual work summary of real estate

I have been working as a real estate agent in xx since xx. I learned a lot of new things here and realized my own shortcomings. Generally speaking, I lack planning, goal, execution, impetuous mentality, poor use of interpersonal relationships and weak subjective consciousness in my work. So I think 20xx is a very failed year. In the process of failure, I must be good at finding and solving problems. There are many things worth confessing. I must confess. I believe that I will live my best in 20xx, and I will succeed! Believe in yourself, I am the best.

Summarize this conclusion with a sentence that I feel deeply: if you don't learn to enjoy life, you have to learn to endure it.

I. Summary of work

First of all, performance: I did xx in a year from xx to xx, with an average of xx yuan per month. Although I have completed the minimum tasks set by the company, I still have a long way to go. The main reason is that personal ability is not strong enough. Secondly, the second-hand housing sales are affected by the overall rise in housing prices, bank interest rate hikes, the implementation of the New Deal and other factors.

Secondly, the problems encountered in the work: because our xx store has not been established for a long time, a lot of work is not perfect. For example, hardware problems, our computers are not aging enough, and there is no camera to take pictures of houses, which brings a lot of inconvenience to our work. Business, lack of training, as a salesman, there will always be a period of fatigue, which requires continuous training and continuous progress to keep up with business needs. In addition, our xx stores are all young people, and young people have a common shortcoming-they are easy to get emotional, which requires the company to give them training on time and increase our self-confidence. In terms of telephone, our telephone number is not enough, and the telephone fee is too small, which seriously affects our business progress. In management, we lack a real manager. Our current store manager is in charge of management, doing his own business well, and can't take care of both, which seriously affects the performance of the whole team. I hope the leader can change the responsibilities of the store manager and separate management from operation. Only in this way can we improve the performance of the whole store and the income of the company. In the post-processing work, the "streamlined" workflow designed by our company is good, but our implementation is not good, especially in the certification department, which makes us unacceptable, with a bad attitude and slow work efficiency. In terms of wages, with the rise of prices, our pockets are getting flatter and flatter. I hope the company can raise our salary on the basis of the original salary system.

Then there is my work experience: there is no house that cannot be sold, only the price that cannot be sold. The key is your perseverance. Therefore, in sales, we must have an optimistic attitude, be able to withstand the blow, never be discouraged, have good adaptability and coordination ability, have enthusiasm for work, be patient with customers and have confidence in success.

Finally, industry analysis: 20xx is a turbulent year for second-hand houses, which is mainly caused by five factors: the first is the influence of the national real estate market environment. Second, the contradiction between supply and demand of real estate is still outstanding. Third, the new household registration system has been relaxed, and foreign buyers of first-hand houses have increased. Fourth, the sales price of newly-opened buildings is generally high. The average selling price is also above xx yuan per square meter. Fifth, the implementation of the new policy, the increase of bank interest rate, the qualification conditions of the second set of housing loans, and the improvement of the minimum taxable value.

To sum up, the second-hand housing market will shrink first and then recover next year, and the transaction volume will be significantly reduced in the first quarter, but the price will not fluctuate too much. There will be less and less land developed. If you want to buy a house in a good corner, you can only buy a second-hand house, so the market prospect of our industry is still very broad. The leasing market will definitely be greatly affected, so we should seize this opportunity to do a good job in leasing next year. Especially our xx store, which is close to the xx base. We should make good use of this once-in-a-lifetime opportunity, unite and jointly do a good job in leasing around.

Two. 20xx work plan

In a blink of an eye, we will enter a new year-20xx years. In the new year, we should have a new atmosphere. While summing up the past, we should make plans for the new year. I am an inexperienced broker with short working hours. In order to make greater progress and achievements in the new year, I have to make certain requirements in many aspects.

20xx is a very important year for the development of our xx Co., Ltd., and it is also a year full of challenges, opportunities and pressures for a newcomer who has just entered the real estate agency market. In order to improve work efficiency, I need to adjust my work mentality, enhance my sense of service, and fully understand and do a good job in second-hand housing intermediary. To this end, fully aware of my current shortcomings in all aspects, in order to grow into a professional broker as soon as possible, I have formulated the following work plan:

1. Do a good job. I hope I can improve 50%- 100% on the basis of completing the tasks specified by the company. At the beginning of the year, policies and other factors affected the performance of our second-hand houses, but we should use the Australian regatta to make up for this defect.

2. Make a study plan. To be an intermediary in the real estate market, we need to constantly adjust our business ideas according to the changing market conditions, and learning is directly related to the vitality of business personnel. I will adjust my study direction according to my needs and replenish new energy. Know yourself and know yourself, and win every battle (we also hope that the company will give our business people support in this respect).

3. Enhance overall awareness, enhance service awareness, enhance team awareness, and actively do the work to the point and implement it. I will try my best to reduce the pressure on leaders.

These are my thoughts on 20xx, which may be immature. I hope the leader will correct me. The train runs very fast on the front of the car, hoping to get the correct guidance and help from the company leaders. Looking forward to 20xx, I will work harder, be responsible for every business, strive to win opportunities, seek more customers, win more orders and improve the work of the department. I believe I will complete new tasks and meet new challenges in 20xx.

4. Personal annual work summary of real estate

20xx years passed quietly. In the past year, the state issued a new policy of "Five Articles in China", and the real estate industry in China experienced a critical period of development. I, xx Real Estate Development Co., Ltd., fully developed the first phase of xx project in line with the principle of "general manager responsibility system under the leadership of the board of directors". All colleagues constantly changed their ideas and carefully analyzed the situation. With the enterprise spirit of "being ahead of the times, being pragmatic, struggling, united and dedicated", Qi Xin and Qi Xin made concerted efforts to basically complete the work target plan at the beginning of the year and achieved initial results. The work of the company in the past year is summarized as follows:

A, the project progress:

With the concern of the leaders of the county party committee and the government and the support of various functional departments, after nearly three years of planning, design, approval, infrastructure and other procedures, the xx development project of our company finally reached the marketing stage at the beginning of 20xx. With the change and growth of the market, the preliminary plan of project scale, management level, enterprise upgrade and economic benefit has been reached.

Building xxxx completed the first phase of the project throughout the year. The first owners have moved in one after another. At present, the foundation under construction and the building under construction are building xx, including small and high-rise elevator rooms XX and XX. In the whole year, the investment of the project is about xx million yuan, and the construction area of the project is xxm2, of which the acceptance rate is xxm2, and the qualified rate reaches 100%, and the project under construction is xxm2.

Second, sales and promotion:

Since the opening of the first phase of 20xx in March, xx sets of various types of residential commercial houses have been pre-sold under the condition of obtaining the pre-sale permit for commercial houses and other documents, achieving a sales volume of xx million yuan, a sales area of xx square meters and a sales rate of 90%. The enterprise not only has impressive sales performance, but also pays land transfer tax, land use tax, house sales tax and engineering construction tax, totaling xx million yuan, and administrative fees of various departments are about xx million yuan, totaling xx million yuan.

In order to further expand sales channels and spread brands, our company invested in xx website advertisements on the basis of traditional advertising investment, and devoted itself to integrating into local culture while paying attention to quality and increasing brand promotion. With the development concept of "the most beautiful scale, supporting facilities, environment and quality", xx will be built into the "first city-the city within the city" of xx.

Third, the company management:

In order to seriously implement the relevant laws and regulations on real estate development, I have participated in the study and technical training of state and county real estate laws and regulations for many times, and earnestly implemented the standardized operation of the real estate market. Conduct technical training and system management within the company. In the whole sales process, the national and county regulations on the pre-sale of commercial housing were always implemented, and there was no illegal operation. All sales funds shall enter the fund supervision account according to the regulations, and all taxes and fees paid by legal entities shall be carefully performed according to the relevant regulations. In the project management, the project standard management of "safety is seven points, production is three points" is earnestly done, and no major and minor accidents occurred throughout the year.

5. Personal annual work summary of real estate

Two years' experience in real estate sales has made me realize a different life, especially in xx. The baptism under strict and rigorous management has also created my stable and practical work style. Looking back on the past step by step, I summed up the following sales experience:

First, persistence is victory.

Perseverance and not giving up easily can lead to success step by step. Although we don't know when we will succeed, what is certain is that we are getting closer and closer to our goal. With tenacious spirit, get twice the result with half the effort. Continuous work will inevitably make people tired. Relaxation is human nature. The most difficult time, stick to it and it will pass. Similarly, in sales, customers raise various objections, give up the opportunity to explain to customers, and customers are lost; A little more persistence and persuasion will make a deal. Often hope lies in one more phone call and one more communication. At the same time, we will persistently learn the relevant knowledge of real estate specialty, so that our excellent professional quality can impress our customers from the heart.

Second, learn to listen and seize opportunities.

I think a good salesman should be a good listener. He should know all aspects of the customer's information by listening, and should not judge a book by its cover. He should not judge customers easily by his own experience. "At first glance, the customer thinks that this customer will not buy a house" and "this customer is too tricky and insincere", which leads to the loss of some customers. We should judge their potential thoughts through their words and deeds, so as to grasp the real information of customers, grasp the psychology of buyers, and hit the nail on the head at the right time.

Third, maintain long-term enthusiasm and enthusiasm for work.

I believe that hard work will make excellent employees. So from the moment I entered xx Company, I have always maintained a serious work attitude and a positive spirit. No matter what small things I do, I will try my best to promote my products. First, I must be completely familiar with my products, love my products, and treat customers with enthusiasm and enthusiasm. Down-to-earth follow-up with customers has made the impossible possible and the possibility a reality, and dribs and drabs of accumulation have created my outstanding performance. At the same time, I maintained the accumulated relationship with old customers. They all fully affirmed my earnest work and enthusiastic attitude, which brought me more potential customers and made my work performance by going up one flight of stairs. This is my harvest and wealth in sales work, and I am most proud of it.

Fourth, keep a good attitude.

Everyone has been in a bad state, and an optimistic salesperson will attribute it to the imperfection of personal ability and experience. They regard this as a necessary tempering process, and they are willing to constantly improve and develop in a good direction, while negative and pessimistic salespeople complain about opportunities and luck, always complaining, waiting and giving up!

The fable of the race between the tortoise and the hare keeps appearing in reality.

In life, rabbits tend to be opportunity-oriented, and turtles always adhere to their core competitiveness. In real life, just like the end of the tortoise-hare race, people who keep accumulating core competitiveness will eventually defeat those who chase opportunities. Life is sometimes like climbing a mountain. When I was young and strong, I was always alive and kicking like a rabbit. At the first opportunity, you want to jump ship and take shortcuts. I want to give up my rest when I encounter setbacks. Life needs accumulation. Experienced people, like turtles, know the truth of walking at a constant speed. I firmly believe that as long as the direction is correct and the method is correct, step by step, every step is firmly on the road of progress, but they can reach the finish line earlier. If you rely on luck, your luck will run out one day. I have always insisted on doing what I can do well and making steady progress towards my goal step by step.