1. skill level: the interviewer will ask the technicians whether they are proficient in the corresponding skills and operation methods in their respective fields, whether they can independently complete related maintenance tasks, and how to judge and solve common problems.
2. Work experience: The interviewer will pay attention to the work experience of technicians and know what they have done before, the industry experience and technical knowledge they have mastered, and their performance and achievements in the workplace.
3. Communication ability: Because technicians need to communicate with customers in the after-sales service process, the interviewer will also examine the communication ability and service awareness of technicians, whether they can provide professional, accurate and thoughtful suggestions and services to customers when answering customer questions and providing services, and whether they can handle the coordination and communication problems with colleagues and other departments.