Current location - Education and Training Encyclopedia - Resume - What is the function of CRM?
What is the function of CRM?
Function introduction of broadband service CRM: 1. You can use the browser to log in to the enterprise CRM anytime and anywhere, and you can quickly and conveniently let the relevant personnel of the enterprise master all kinds of relevant information. 2. Effectively accumulate customer resources of the enterprise, share customer resources, and avoid losing important customer and sales information because of the resignation or departure of a salesperson. 3. For business people, it can effectively track complex sales routes and shorten the sales cycle of products; For business managers, you can clearly understand the documentary situation, sales situation and service work of business personnel. 4. Manage the relationship between enterprises and customers, improve the feeling of maintaining customers, so as to gain more customers and competitive advantages in market competition. 5. Customer-centric refers to improving existing business processes and implementing informationization. 6. Business cooperation improves and increases corporate profits. 7. Analyze and grasp the potential opportunities and prepare to turn them into sales to increase the income growth of the enterprise. (The above content is only applicable to Guangdong Unicom users)