1. What is the function of the order number?
1. Simply put, the order number of Taobao platform refers to the order number obtained by the store consumer after shopping in the store, which is used to record the shopping record in Taobao store.
In order to distinguish different orders and search them quickly in the background, an order can only have one number, and there will be no duplicate order number.
2. The order number of Taobao platform has different forms, some are automatically generated by Taobao system, and some are formulated by other rules such as time.
3. Taobao merchants can find the goods and order information that need to be viewed by entering the sold treasures, and the order number can be viewed in the contents of the goods and orders.
4. Taobao order number helps merchants to find orders quickly, and can solve the after-sales problems of orders in time, such as delivery, return, transaction disputes, proof, etc.
2. What is Taobao order insurance?
Taobao order insurance is a service of Taobao, which mainly subsidizes buyers' freight and helps buyers improve their shopping experience.
Order insurance is not open to all users, and insurance also has a certain audit for policyholders, so it is normal that insurance fails. The maximum charge for order insurance is 8 yuan/month.
The premise of Taobao order insurance payment is that the Taobao seller fails to process the buyer's after-sales order information within the time limit and complains to the seller that the Taobao seller has violated the promise.
No matter what kind of promise, it is the responsibility of the seller after Taobao Xiaoer judges, and not all orders can be paid.