1. First, introduce the importance of extended warranty to customers. The after-sales cycle brought by manufacturers or JD.COM is short. If the goods have quality problems but have passed the after-sales period, the maintenance needs door-to-door fees, labor costs and parts maintenance and replacement fees.

2. Secondly, introduce several kinds of extended warranty to customers, such as full warranty replacement, free replacement, full warranty and extended warranty.

3. Finally, declare to the customer that the extended warranty period must be reasonably planned according to the product characteristics when purchasing the extended warranty products.