Personal work summary of staff position 1
In a blink of an eye, 20 years have passed, and my probation period in the company has arrived. Looking back on the past year's work, although the contribution to the company is meager, it has finally taken the first step of new regional and cross-industry development. Through studying and communicating with other employees, I gradually integrated into this group. The following is my personal summary report on clerical work:
As the saying goes, interlacing is like a mountain. When I first came to our company, I was really at a loss because of the different industries and the nature of my work. Fortunately, with the help of my colleagues, I am familiar with office work and have a certain understanding of the market operation process as quickly as possible. In this short year, by visiting a certain number of customers and collecting payment, I have enough knowledge and understanding of this industry, which laid the foundation for the later office clerk work.
The work in 20__ years is summarized as follows:
1, thought expression, moral quality cultivation, work mentality.
I am law-abiding, love my job, have a strong sense of responsibility and dedication, take the initiative to study professional knowledge seriously, have a correct working attitude and be serious and responsible.
2. Professional knowledge, working ability and specific work.
I came to work in the company in January, doing office logistics and business in the system integration department of the company, and assisting the department manager to do some trivial work. In order to work better, I asked the leaders, learned from my colleagues, and explored my own practices. In a short time, I sorted out the work of the department, became familiar with the business process, defined the work process and direction, improved my working ability, and formed a clear working idea in specific work.
3. Seriously, timely and efficiently complete other tasks assigned by company leaders and department managers.
For the smooth progress of the company's work and the coordination between departments, in addition to doing their own work, actively cooperate with other colleagues to do a good job.
4. Work attitude and diligence.
Love my job, be able to treat every job correctly and seriously, devote myself to my work, serve everyone enthusiastically, observe labor discipline seriously, ensure attendance on time and stick to my post.
5, work quality achievements, benefits and contributions.
Before the start of work, do a good job in person, give priority to finish all the work in time, achieve the expected effect, and complete the work with good quality and quantity. At the same time, I also learned a lot at work and exercised myself. Through unremitting efforts, my work level has made great progress.
Summing up this year's work, although there has been some progress, there are still shortcomings in many aspects. For example, there are not many creative work ideas, individual work is not perfect enough, and there is too little information about business customers, which needs to be improved in future work. In the next year, I will seriously study various policies and regulations, make a good work plan for next year, and strive to make the work efficiency reach a new level in an all-round way and make greater and more contributions to the development of the company.
Summary of two people's work in clerical position
I have been in the company for almost 4 months. As a human resources clerk, my duties include: file management, notice distribution, and matters temporarily assigned by the leader. In addition, I also assist the work arranged by the superior leader. Of course, my own experience is insufficient, and my understanding of personnel work is not deep. Therefore, in my future work, I must continue to learn from my predecessors and consult with an open mind. The summary is as follows:
I. Personnel file management
Be responsible for establishing personal files of employee resume forms, copies of ID cards, health certificates and other materials, and then saving them in the computer in the form of electronic files (usually in forms) to facilitate the inquiry of employee information in the future. After the resignees leave their jobs, transfer the files in time and make corresponding resignation records (especially for those dismissed by the company).
Don't disclose employee information to anyone casually. Up to now, I have formed a habit, except for HR colleagues, as long as someone comes near my seat, I will close any files related to files. Of course, sometimes I will be negligent, but I hope I can do better in the future.
Second, issue a notice
Personnel promotion, rewards and punishments are all in the form of notices, which are signed by superiors and distributed to various departments and posted on bulletin boards to inform employees. When I first came to the company, I was not familiar with the whole environment, and I was often in a hurry when I first sent a notice.
Third, other work.
In addition to the above work, I also have a good command of office software, such as Excel, Word and PPT, and have certain requirements for text entry, printing, copying and faxing, among which there is a document typesetting and table making.
Four months can be said to be very fast. The first interview seems to be yesterday. Personally, I may still lack some experience and knowledge, but my mind is mature. Because I met different people, I listened and watched a lot, which also made me take fewer detours in the future. Thank you for helping me here!
Post 3 Clerk's Personal Work Summary
Another year's work summary. I have been in zk for 20 months. Looking back on this year's work, I have both the joy of fruitful results and the melancholy of encountering difficulties and setbacks. I feel that time flies for a year.
I. Work
As a warehouse clerk, my job is to track warehouse logs such as documentary, fare tracking, payment tracking, return processing, business gifts and sample management. I think my work is complicated and trivial, with many tasks.
Second, the work content
Delivery Documentary: regularly update the sales delivery report to keep abreast of the goods' entry and exit. Understand the production situation with the factory director every day, keep records, track the goods of the purchasing department in time, and deal with the business if the goods cannot be delivered in time. Track the goods in an orderly way throughout the whole process, and make the outbound records, varieties and specifications in advance when shipping, so as to achieve zero errors. But in the process of this documentary, many sad feelings are not understood, and the taste of not being understood is very bitter. I understand that this is also a process of growth, so when I feel that I am not understood, what I want is to learn to understand others.
Ticket tracking: To be honest, I suffered a lot from carelessness in this respect. At first, due to the wrong management methods, the money spent was not recorded on time, and even the money was counted wrong. There is no way. As soon as the money was checked, it didn't match, so I had to collect it myself. I find that there is a process of overcoming everything. I have a complete record of every sum of money I enter and leave after learning the lesson. I know how much public money I put in every day, write down every reimbursement and check every amount.
Payment tracking: recover personal payment on time, and make system records to avoid busy work and mistakes.
Return processing: define the customer's return attribute and quantity, and remind the warehouse to handle it in time.
Business gifts: With the development of the company, gifts are definitely indispensable. Compared with the past year, it is more handy and actively meets the needs of business gifts. Yuan Guobao's brochure needs to be customized again, hoping to unify the specifications of high-end goods every time. Every time I package high-end gifts, I find that many specifications are temporary and not fixed. Choose gifts that are not easy to get insects, such as snow chrysanthemum, which is easy to get insects and consumes a lot.
Sample management: This management is the deficiency in my work this year. At present, there is no perfect system for this problem. The warehouse is still not used to cooperating with this level, and always thinks it is unnecessary to leave some goods at the bottom. Every batch of goods needs me and the factory director to tell them to guarantee the bottom, otherwise it will be of no help. Personally, I still think that the bottom piece should be in the warehouse, and someone should be fully responsible for the management without going through the clerk.
Second, personal year-end evaluation
Compared with last year, what we have gained this year is experience. In the warehouse, the introduction of medicinal materials is always inseparable from the word "dust". I overcame my fear of being dirty and tired. There is a large turnover of warehouse personnel this year, and sometimes productivity can't keep up. To tell you the truth, I have received orders for at least half a year this year, and I don't know how to overcome the busy work on both sides. Receive orders and help prepare factory goods. Most shipments are at noon, so my lunch break in the documentary is often very busy. However, no matter how busy you are, you will always prioritize. You are not as blind as you were last year. Before leaving work, you will first think about whether today's work has been completed and the gains and losses of today's work. Every time I look back, I often hear what General Manager Deng said to me last year: I haven't finished what I can do today! This year, I feel much better and more mature than last year, whether dealing with things or facing warehouse management problems. I started to set foot in the field of "management" this year and made up for _ _. _ _ years, I re-understood the word sense of responsibility, and I also made efforts in this respect, to fight hard!
Four. Suggestions to other departments
Production Department: The factory director needs to spend more time on management, make a monthly production tracking form on schedule, and spend time on the distribution of personnel and the quality of goods. There is also training new employees to understand the properties of goods, so that employees can understand the nature of goods and reduce the factory director's own workload.
Post 4 Clerk's Personal Work Summary
After a month of continuous study, as well as the care and help of colleagues and leaders, I have slowly begun to integrate into the big family of Chuangshida, and my personal work skills and work level have also improved. Now I will summarize my work for more than a month as follows:
First, face every job with a down-to-earth working attitude.
Clerk is an important hub position in the internal operation of enterprises and institutions, and it is a comprehensive position for internal work communication, coordination and handling. As our office is short of staff, I will cooperate with the manager and supervisor. If you don't understand something, you will ask them in time to complete the tasks assigned by the leaders with high quality and efficiency.
Second, be strict with yourself and always be vigilant.
In my work, I will try my best to do everything well, sum up everything, constantly explore and master methods, and improve work efficiency and quality. Because I am still a new employee, I still lack in dealing with people and working experience. In my usual work and life, I can learn and consult with old employees with an open mind. Learn from their strengths, reflect on their own shortcomings, and constantly improve their work efficiency. Always remind yourself to be sincere to others, to have a correct attitude, and to actively try to do things well, no matter how big or small. At ordinary times, we should always demand ourselves, strictly abide by labor discipline, unite the team and start from small things; Treat everything with the belief of not seeking success, but seeking nothing.
Third, there are shortcomings.
1. The work is not serious enough, and the post knowledge needs to be further improved. You can't be strict with yourself, and you can relax yourself at work. Because of the complexity of office work, things must be handled quickly, accurately and accurately. In this respect, I still have many shortcomings. For example, I have not been able to accurately grasp the key points, and the records are not complete enough, which leads to the omission of some important contents.
Fourth, the direction of future efforts.
1. In the future work, we need to consult and learn from leaders and colleagues with an open mind, coordinate and communicate more than anyone else, think from the overall situation, plan and learn from each other, and improve our work level.
2, must improve the quality of work, to have a strong sense of professionalism, a high sense of responsibility. After everything is finished, we must think and summarize, so that we can really make the work planned and implemented, especially to find out the shortcomings in the work and facilitate self-reflection.
Post 5 Clerk's Personal Work Summary
The next 20 years will be full, busy and happy. At the end of this year and the beginning of this year, I reviewed the past and looked forward to the future. Under the guidance of the company, with the care and help of department leaders and with the friendly cooperation of my colleagues, I made great progress in my work and study. The front desk represents the image of the company to a certain extent. At the same time, the company's service to customers begins with the reception of the front desk clerk, and a good beginning is half the battle. Given its importance, the following is my summary of this year's work:
First, strive to improve service quality.
During my tenure, I carefully answered every call, memorized the extension numbers of all departments, and transferred calls in strict accordance with the company's guidelines, which was very good. When customers visit, I always pay attention to maintaining a good service attitude and warm reception. Promote the company culture to customers in a suitable environment, and skillfully answer customers' questions. It is greeted with a smile, patient and meticulous, and warm tips. In my spare time, I strengthened my knowledge of telephone skills and etiquette. Constantly recharge yourself to adapt to the rapid development of the company.
Second, pay attention to the health and image of the front desk and remind health personnel to clean up on time.
Keep the room clean and disinfect the water dispenser at least once a month. Replace the ink cartridge of the printer on time and maintain the office supplies of the front desk clerk.
Third, do a good job in stationery procurement and learn purchasing skills.
Understand the market price of purchasing stationery, further communicate with existing suppliers and reduce the original purchase price. And found some high-quality stationery suppliers. Choose suppliers with good quality, low price and thoughtful service. Save every penny for the company. Maintain more than two fixed suppliers.
Fourth, do a good job in warehouse management. Check the warehouse on time and classify the goods.
Strictly follow the company system, so that every entry and exit is registered. Check the integrity of the goods in time and report the loss or damage of the goods to the relevant departments in time.
Fifth, focus on the overall situation, regardless of personal gains and losses.
Whether it is during working hours or vacation time, if the company has a temporary task assignment, I will obey the arrangement and actively cooperate without looking for any reason to shirk it. As a member of _ _, I dedicate my strength to serve the company. Usually, I actively participate in the activities organized by the company, which strengthens the feelings between colleagues and the communication between departments. And learn more about the company's basic situation and business content. In order to work better in the future, we will continue to lay the foundation.
Although the work of the front desk clerk is sometimes trivial, everything must be done seriously. So I will do everything with my heart. Thanks to the guidance of department leaders and the opportunity given by the company, I will strengthen my study and work hard in the future!