1. Log in to the ticketing website and find the refund function.

2. Enter the ID numbers and ticket purchase codes of adults and children to start the refund process.

3. According to the website prompts, complete the refund procedure.

Generally speaking, the refund needs to be made within a certain time before driving. The specific time varies depending on the ticketing website and ticket type. You need to check the rules on the website.

If you bought the ticket on your mobile phone, you can also try to refund it on your mobile phone, but whether you can refund it on your mobile phone depends on whether the ticketing APP or the website supports this function. If the APP or website supports it, you can find the refund function in the APP or website, and then follow the prompts. If the APP or website does not support it, you may need to go to the station window or the point of sale to refund the ticket.

It should be noted that if you have taken out tickets for adults and children, the refund process may be different. You need to go to the station window or the sales point to refund your ticket. At the same time, if you use a third-party ticketing platform, you need to contact the customer service of the third-party platform to refund the ticket.