The definition of a caddie in rules of golf is that a caddie refers to a person who helps players according to the rules, and his job may include transporting or managing clubs for players while they are playing. Second, the service requirements for the caddy The stadium is the home of the caddy, and the caddy is the owner of the stadium. Guests should feel at home when they arrive at the stadium. The caddy's job is to provide proper service to the guests. Caddy is the longest contact time for guests in the stadium. The caddy's basic task is to help the guests play a good game comfortably, so as to leave a good impression on the guests. However, excessive enthusiasm and unnecessary attention will cause guests' boredom. Golf is a sport that is easily influenced by psychological factors, so caddies should not show their views too much in front of guests, nor should they please guests too much. Extra words and deeds are a taboo for caddies. Only timely and proper service will make guests feel comfortable. Third, the service that the guests like 1, smile: A natural heartfelt smile can leave a good impression and relief on the guests, convey your enthusiasm, help communicate with the guests and make them happy; 2. Agility: serious attitude and agility can adapt to the rhythm of the guests' playing, speed up the playing, and the service is in place, which will improve the trust of the guests; 3. Accuracy: The key to serve accurately and quickly is to accurately judge the distance, stick and line. Accurate service will enhance the self-confidence of guests and make caddy service more standardized; 4, honesty: loyalty and honesty is the duty of being a man. As a caddy, you should be honest with others, behave appropriately, seek truth from facts, treat your guests as relatives and respect them, and they will certainly feel your heart; 5. considerate: in order to make the guests have a good time, the caddy should always pay attention to all directions and take care of the guests in all directions. Let the guests really feel that playing on the court is a pleasure. Four, caddy essential qualities 1, self-esteem: behave appropriately, clean and tidy, generous and natural; 2, good cultivation: pay attention to service etiquette, treat people sincerely, use standardized language, be warm and kind, be patient, and be good at controlling yourself; 3. Good psychological quality: self-confidence and dedicated service; 4, accurate depth perception, accurate positioning of the ball, accurate reporting of the distance between the ball and the hole, and accurate positioning of the ball line on the green; 5, witty and flexible, adaptable and considerate. Have the spirit of cooperation; 6. Seriously study and master the rules and knowledge of golf, and be able to use it flexibly when serving guests; 7. Know the course, know the characteristics of the whole course and each fairway, the location of obstacle areas, the growth of grass, the wind direction, etc. , and accurately provide information to the guests; 8, master golf skills, know the technical points of action, and can use language to express concisely. The caddy itself is a timely player; 9, good health, good physical strength, even if you walk more than 36 holes, you still have to be full of energy and enthusiastic service, and you still have to maintain speed, accuracy and agility; 10, with a certain foreign language ability: as a caddy, you must master simple golf English terms, especially the number of hits of guests, and you must be able to express them in English. Fourth, the mutual cooperation between caddies. The rules of golf stipulate that each group plays two to four people. Naturally, caddies can work not only by one person, but also by two to four people. Naturally formed a group, formed a group. Therefore, in the process of caddy service, it is necessary to standardize not only the caddy's own service, but also the relationship between colleagues, the cooperation between a group of caddies and the cooperation between caddies, so as to truly do a good job in caddy service and satisfy customers. Pay attention to the following points: 1. The court staff and caddies should respect and greet each other when they meet, which shows their friendship. 2. Don't bring personal affairs and complicated interpersonal relationships to work: a golf course has 100 employees, dozens or even hundreds of caddies. If they bring family or personal affairs to work, it will cause many contradictions and add a lot of trouble. Therefore, we require golf course staff and caddies to strictly distinguish personal affairs from personal affairs and devote themselves to their work. 3, team consciousness, harmony: several guests come to play together, generally in a good mood, are good friends, some come for leisure and entertainment, and some come to exchange public relations. The caddy's duty is to make the guests form a good atmosphere, strive to maintain harmony among colleagues, and let the guests have fun.