Reporter | Lin Beichen
In the early morning of August 9th, Zhang Yong, Chairman and CEO of Alibaba Board of Directors, announced the results of the staged internal investigation and the decision on the handling of female employees' violations on Alibaba Intranet: the suspected male employees have been dismissed and never employed, and whether there is any illegal behavior, and the police are investigating and collecting evidence.
In addition, Li Yonghe and Xu Kun, presidents of Tongcheng Retail Group, resigned, and Tong, chief human resources officer of Alibaba, was given a demerit.
On August 7th, an employee self-reported post appeared on Alibaba's intranet. According to the contents of the self-report post, during the typhoon in Hang Cheng from July 24th to July 26th, the female employees working in Alibaba's Taoxianda business were directly asked by Quyi to go to Jinan for business trip. On July 27th, after the employee went to Jinan for a business trip, he was successively attacked by customers Jinan Hualian Zhang Guo and Wang Chengwen. Subsequently, the female employee turned to Alibaba for help in various ways.
In the anonymous letter of the certified employee, he mentioned the list of Ali executives who sought treatment from the company for many times but did not respond, including the head of Ali Taoxianda LKA, the head of Taoxianda BU, the head of BG in the same city and the head of HRG.
The two executives who were accused this time are Li Yonghe and HRG· Xu Kun, who are the heads of BG in the same city. They didn't do anything mentioned in the employee's anonymous letter.
Zhang Yong said that the incident caused great harm to the female employee. Regardless of the results of the police investigation, "we will do our best to care for and take care of her.
Ali said that male employees and female colleagues were suspected of being overly intimate in a drunken state, seriously violating company regulations, being dismissed and never being hired. The police are investigating and collecting evidence of any illegal acts, such as rape or indecency.
Li Yonghe, president of Tongcheng Retail Group, and HRG· Xu Kun, president of Tongcheng Retail Group, resigned. According to the internal announcement, as the president of the business group, Li Yonghe's sensitivity, attention and investment in this matter are far from enough, and he did not take the initiative, and Xu Kun did not play the role of the key decision of the business group HRG, so he should bear the leadership responsibility.
Tong, the chief human resources officer of Alibaba Group, was given a demerit. In the whole incident handling process, the HR team did not pay enough attention to people, and became more rational, less emotional and less empathetic. At the same time, due to the lack of emergency response system and serious misjudgment, the parties were suspected of breaking the law and failed to suspend their duties for the first time. "Behind all these phenomena are major issues in the cultural system of human resources and capacity building.
Zhang Yong said that Ali is the Ali of all Ali people, and the pain is because of love. It is a shame for all Ali people to have such a thing. "We must reshape, we must change. Change must start from everyone, but first we must start from the leader and start from me. Please wait and see.
This internal announcement announced that Ali will continue to reflect and act in three aspects:
1. Conduct training and investigation on the protection of employees' rights and interests, including sexual harassment, and open special reporting channels. Under the premise of ensuring that privacy is fully protected, employees' reports will be followed up by special personnel.
2. There is zero tolerance for sexual harassment, and the code of action against sexual harassment is jointly formulated by external experts and employee representatives.
3. Take a clear-cut stand against the ugly escort culture. Regardless of gender, Alibaba unconditionally supports employees to refuse to accompany wine.