* * * Psychological Counseling Center provides psychological counseling for students. The focus of this semester is mainly to continue the counseling work on the basis of last semester. At the same time, improve the various systems of the student psychological counseling center. I. Consultation With the standardization of the consultation system, the number of consultants is increasing. So far, we have received 52 visitors and consulted 38 students and other personnel. The distribution is as follows: the number of other telephone consultants in the first, second, third and fourth grades of the project 10 127986. Analysis of consultation status: As can be seen from the above table, the number of people who came to consult this semester was 52, including boys 18 and girls 34, including freshmen 10 and sophomores 65438+. (1) Main psychological problems Through the consultation activities this semester, we found that the problems of students who came to our school for consultation mainly focused on the following aspects. First, because of maladjustment to the environment, I fell into a psychological dilemma. This situation is still dominated by freshmen. Second, small things in daily life cause psychological conflicts or temporary psychological discomfort; Third, psychological contradictions are caused by communication barriers between men and women or frustration in love; Fourth, the psychological confusion caused by the concern for self-growth; The fifth is to consult or exchange psychological knowledge with psychological counselors. At the same time, in the process of consultation, we found that the following two aspects should attract our attention: First, the psychological problems brought about by intensified competition: irritability and fragility. An important manifestation of the era of knowledge economy is the increasingly fierce social competition, in which the fittest survive and the unsuitable are eliminated. The competition between jobs and jobs, the whole society is always in competition. In this fiercely competitive social background, some people will feel at a loss, especially those college students who have just stepped out of school and entered the society. Especially some college students who are about to graduate, in the face of fierce competition, don't even know what kind of career they want to choose, and the psychological pressure can be imagined. In the process of consultation, I encountered many psychological problems caused by employment pressure and postgraduate entrance examination, which brought great distress to my life. Second, the psychological problems brought by human-computer interaction: loneliness and melancholy. In the era of knowledge economy, with the development of network technology, online dialogue, online communication and online dating have become a common phenomenon. Because of public automation, teaching networking and industrial automation, all walks of life are closely connected with computers. This long-term interaction between people and machines has weakened the connection between people, and there is a lack of emotional communication between teachers and students and between classmates. Whether you are happy or sad, anxious, upset or wronged, you can't talk to others, but you can only hide it in your heart alone. After all, machines are machines, which can only bring convenience to work and study, but can't give people emotional comfort and spiritual shock. In the long run, loneliness and depression will naturally occur. If this lonely and melancholy psychological state cannot be changed in time, it will easily lead to mental illness. Undeniably, student work should actively guide college students to participate in social activities, provide opportunities for interpersonal communication and increase communication channels. The creation of external environment is very necessary for students' mental health. At the same time, it is necessary to strengthen the management of counselors. (2) Ways to adopt In the above situation, our consultants give counseling and consultation in different ways. In terms of methods, most of them are mainly talking. Counselors use their own psychological knowledge (especially cognitive psychology and behavioral psychology) and combine the personal feelings provided by visitors to analyze and explain the symptoms, so as to help students establish a more correct cognitive attitude in a more real way. Sometimes students are the center, listening is the main task, and some questions are raised or necessary guidance is given to give students a space to fully express their inner feelings and find their true self. Most students who come to consult can get inspiration and help from our consulting work. However, in specific consulting cases, there are still many unsatisfactory places. The monotonous consulting environment and poor consulting methods often affect our consulting effect to a certain extent. At present, the psychological counseling center is building software and hardware to meet the needs of psychological counseling in our school and the requirements of the majority of students. In addition to the interview-based personal consultation process, online consultation is also continuing. Professor Zhang Risheng instructs all graduate students to do consulting work, and personally solves psychological doubts and problems for most students in Hebei University through psychological space. In the Internet age, this has also become a major way of consultation, which has fully played its role. (III) Shortcomings and Difficulties Psychological counseling this semester mainly faces visitors who come to consult on their own initiative. These visitors have been relatively aware of their bad psychological state and tried to seek improvement. But most students failed to enter the psychological counseling center. How to make psychological counseling work better penetrate into students' groups and solve psychological problems for students is an urgent problem for us to solve. In order to solve this problem, we can provide targeted counseling when freshmen enter school and old students graduate. For example, when freshmen enter school, they can give lectures on mental health and psychological counseling and guidance on their psychological adaptation after entering school, and they can give employment guidance and consultation when they graduate. At the same time, it is also suggested that all departments should arrange certain psychological counseling classes appropriately to infiltrate mental health knowledge education into daily teaching activities and study life. At the same time, in the process of consultation, many visitors want to consult at the first interview, and some even come from afar to do consultation, but in principle, they can only interview for the first time and cannot consult. When dealing with this problem, many consultants choose to consider the situation of visitors and consult them. Then other personnel on duty will not be able to receive other visitors, causing visitors to wait. In the new semester, this point should be fully considered when arranging the duties of counselors, so as to solve difficulties and bring convenience to students. Finally, when communicating with visitors, because of lack of experience, counselors often feel sympathy and pity for visitors, so they will leave their home and dormitory numbers to visitors and try their best to help her. This may bring some unnecessary troubles to consultants, which should be emphasized in the future consultation process and training. Consulting work area and living area must be completely separated. Two. The improvement of consulting system, software and hardware An important working goal of the psychological counseling center is to require counselors to make full use of their psychological knowledge, give full play to their role advantages, answer students' psychological problems in their study and life, guide them to treat and solve these psychological contradictions or conflicts with a healthy attitude, avoid entering psychological misunderstandings, and help them get out of psychological difficulties and promote psychological balance and health. Therefore, the quality of consultants must be constantly mentioned. The way we take is to discuss with each other regularly, conduct case analysis, bring out the problems and difficulties that cannot be solved in consultation, make up for the lack of experience and knowledge, and ask the tutor for professional guidance. At the same time, strengthen the study of professional courses and expand the knowledge of psychological counseling. This is the construction of psychological counseling software. In terms of hardware facilities, this semester, some imperfect facilities were improved and updated, psychological knowledge was publicized on the blackboard in the reception room, and students' psychological files and psychological consultation records were classified and arranged. Buy some psychological counseling books, print relevant psychological counseling knowledge materials, and provide corresponding materials for visiting students to understand psychological knowledge. At the same time, according to the increasing number of students, the consultation acceptance time will be increased, and one, two, three and five consultants will be on duty every week to arrange the consultation time for visitors. At the beginning of this semester, I also completed the analysis of the collected psychological files of freshmen. However, because the software has not been purchased, the second-and third-year graduate students are preparing to open the topic and defend their papers. There are too many students to consult and there is not enough time, so this work is going to be carried out in the new semester. Third, the future work of the new semester is mainly carried out from the following points: 1, the consultation content should be expanded, the consultation method should be changed to wait in the consultation room, and students should try to enter. 2. Give a series of lectures on mental health such as study pressure, test anxiety, interpersonal relationship, emotional psychology and employment on a regular basis. Mainly second-year graduate students. 3. Introducing mental health knowledge through billboards, radio, etc., the main purpose is to enhance students' self-psychological debugging ability, help students analyze psychological abnormalities and understand the reasons. 4. Assist the school to prepare freshmen's psychological files. In the process of psychological counseling, we deeply feel the need and recognition for psychological counseling, and also feel the joy of helping depressed students out of their troubles and pains. The process of consultation is the process of visitors' growth, as well as ours. We will also continue to provide psychological help to the students through our efforts. Professor, Director of Institute of Educational Psychology * * * Postgraduate of Educational Psychology * * *