1, display error 69 1 is caused by incorrect account password input or arrears. If you have a router, you can turn it off and restart it first. If it still cannot be used, it is recommended to dismantle the router and conduct the following tests.
2. Please confirm whether the broadband is overdue or expired. If there is a bundled mobile phone, please confirm whether it is overdue, stopped, suspended or disassembled. In this case, please renew the fee or pay the overdue fee and try again.
3. Try to re-enter the broadband user name and password, or re-establish the broadband connection.