Social etiquette is both a science and an art. It plays a very important role in our life! I have benefited a lot from studying this course this semester. Now simply write down the main content of this course. Basic rules of social etiquette: respect for others, self-discipline, self-esteem, generosity and moderation. The convention of social etiquette: ladies first, equal distance, respect for privacy, decoration to avoid people, no convention. In social interaction, appearance is the basis of shaping personal image charm. Instrument etiquette includes gfd, dress accessories and code of conduct. (1) Formal beauty includes natural beauty, cosmetic beauty and inner beauty (the highest state). (1) gfd requirements: 1. Nature II. Coordination: makeup coordination, whole body coordination, role coordination, occasion coordination 3. Beauty. Beautifying hair also has certain requirements: diligent grooming, moderate length, proper hairstyle and beautifying nature. (2) facial modification. 1, basic requirements for male face: shaving 2, basic requirements for female face: modification and makeup. Ladies should pay attention to beauty makeup: first, the shade of makeup should consider the specific time and occasion. Second, don't put on makeup or touch up makeup in public places. Third, advocate positive beauty: outdoor sports activities; Be in a good mood and get enough sleep; A reasonable diet. (2) The key to being dignified, natural, generous and steady. The content includes gestures, standing posture and walking posture, sitting posture and squatting posture, behavioral taboos, etc. (3) Expression is mainly reflected in three aspects: eyes, smiles and expressions. (4) Formal dress, neat and clean dress is a silent letter of introduction. (1) Dressing principles: individuality, propriety, TPO, integrity and neatness. (2) Clothing coordination: Clothing should be coordinated with age, body shape, occupation and environment. (3) Selection of fabrics. (4) color matching. (5) requirements for suits. 1. Choice of suit: suitable style, color, fabric, shirt and tie. 2. Requirements for wearing a suit: don't wear too many shirts and underwear, be sure to wear a tie, keep your shoes and socks clean and buttoned. (6) Wearing taboos: too exposed, too transparent, too short and too tight. (5) wear accessories. (1) Principles of wearing ornaments: quantity, color, texture, identity, figure, season, collocation and custom. (2) Accessories worn: rings, necklaces, pendants, earrings, bracelets, bracelets, anklets, brooches, collars and glasses. (3) Various accessories are worn in different ways. (4) Watch selection: type, shape, color, pattern and function. (5) the choice of leather bags. Communicative etiquette is the most commonly used and popular etiquette in people's lives. It can best reflect the etiquette level of a person and society. Social etiquette includes address etiquette, introduction etiquette, handshake etiquette, business card exchange etiquette and telephone etiquette. (1) title. In social activities, choosing the correct and appropriate address reflects one's upbringing and respect for the other party, and even reflects the development of the relationship between the two sides. Characteristics of (1) address: concise, favorable and unfavorable, and open. Honorific and general address. (2) The use of address: pay attention to the relationship between master and slave, the order, first up and down, first long and then short, first sparse and then dense, first female and then male, without stimulating and contemptuous words, and pay attention to the rhythm. (3) Pay attention to the distinction between address in life and work. (4) Common mistakes and taboos. Address errors: misreading and misunderstanding; Taboo appellation: outdated; No traffic; Improper; Vulgar; Nickname. (2) Introduction. It is the most basic and routine way to communicate with others, enhance understanding and establish contact in interpersonal communication. Introduction is the starting point of communication between people. (1) self-introduction: generous in manner, cordial in expression, accurate in timing, appropriate in reason and appropriate in content. (2) Introduce others. Etiquette of introducer: the posture of introducer and the order of introduction. Etiquette of the introduced person: initiative, enthusiasm, generally standing. (3) collective introduction. Don't use ambiguous abbreviations in the content of the group introduction, don't joke, don't play tricks on people. (3) shake hands. The strength, posture and time of shaking hands can often express different manners and attitudes towards each other, showing the personalities of both sides. Different ways of shaking hands will leave different impressions. By shaking hands, we can understand each other's personality and win the initiative of communication. (1) Opportunities to shake hands: welcome and farewell, congratulations and thanks, happiness and greetings, understanding and condolences. (2) the order of reaching out. (3) Handshaking method (4) Precautions for handshaking: attention, natural posture, proper hand position (one hand, two hands), moderate strength and moderate time. (5) Handshaking taboo: refuse to shake hands with others, use excessive force, cross-shake hands, shake hands with gloves, and look around. (6) Not suitable for shaking hands: the hand is injured, the other party is holding a heavy thing, the other party is busy, the distance is far away, and the hands are not clean. (4) Exchange business cards. (1) Business card type: social business card, professional business card and business card. (2) making business cards. (3) Hand over and exchange business cards: standardize business card etiquette, grasp the opportunity to hand over business cards, adopt correct business card exchange etiquette, and accept business cards politely. (4) Precautions: Put the business card in an easy-to-get place. Read it carefully when you receive it. Don't play, don't mess around, use a business card holder, and there is no business card to apologize for. (5) When you make a phone call, you should also be polite, be polite and treat others with courtesy. (1) Time requirements for making a phone call: appropriate time, call duration, and consideration for the other party. (2) The language, attitude and behavior on the phone are civilized. (3) Answer the phone: Don't keep the other party waiting, automatically give out your name, ask the other party to speak louder and slower, don't hold food in your mouth when you speak, don't occupy the public phone for a long time, and hang up the phone at the right time. (4) Answer the phone: be polite, respect privacy, make records and convey them in time. (5) Use the mobile phone: Don't show off your mobile phone, try not to stop the phone, don't miss the phone, and notify your friends in time when changing the number. It is not suitable to stay in narrow public places, and it is required to be quiet. Don't answer the phone at the party. During the class, the wards, oil depots, planes and mobile phones should be turned off. Entertainment etiquette refers to the norms that should be observed when dealing with entertainment affairs from all aspects in daily life. (1) kinship. (1) Honor your elders. Respect elders (respect, learn with an open mind, observe discipline) and be filial to elders (support and understand elders). (2) Be kind to peers: strengthen unity (generosity and humility) and take care of each other (mutual love and assistance). (3) Caring for the younger generation: careful training (words and deeds) and strict discipline (responsibility and understanding). (2) Geographical relations, which are embodied in neighborhood relations and fellow villagers relations. (1) Neighborhood: Mutual understanding, mutual understanding and mutual concern. (2) between fellow villagers: develop friendship and communicate normally. (3) Industrial relations. (1) Academic entertainment: teacher-student entertainment, classmate entertainment. (2) Professional entertainment: 1. Colleague entertainment. Treat subordinates, superiors and peers. 2. Peer entertainment. Peer relationships, partners and rivals. (4) friendship. (1) Get along with friends, take respect as the premise, accept compliments with a modest attitude, reciprocate, and pay attention to credibility. (2) Skills of refusing friends: politely refuse, change the subject and convince friends. (3) When quarreling with friends: maintain loyalty and trust, temporarily keep your distance, and maintain equality and respect. (4) When there is an economic dispute with a friend: find out the cause of the dispute, act according to the agreement or contract, and settle it through consultation. Tourism etiquette is an important part of social etiquette, refers to the norms that people should abide by when traveling, and is one of the basic qualities that people should have in social communication. (1) walk. (1) Walking rules: obey the traffic rules, keep the roads clean and tidy, be polite to others, say hello and talk without obstructing traffic, and ask for directions politely. (2) Etiquette of going up and down stairs: There are not many people walking side by side when walking on the right one-way street. When leading people up and down stairs, you should walk in front and don't talk. When men are with their elders and women, they should walk in front when going down the stairs. Don't push others or run. (3) Elevator: getting in and out of the elevator: pay attention to safety; Pay attention to the order of entry and exit. (4) Entering and leaving public rooms: Pay attention to the opening and closing of doors, facial orientation and order. (5) Public places: Don't stay too long, don't block the passage of others, don't dance, and don't laugh loudly. (6) Queuing: consciously queuing, observing order and keeping proper intervals. (2) by car. (1) By car: different seats, moderate manners (no grabbing seats, indecent movements, unsanitary, and no concern for safety), and the order of getting on and off. (2) Take the bus: obey the regulations and be polite to others. (3) take the train. (4) Take the subway: obey the regulations, take the bus in a civilized way and pay attention to safety. (3) by boat. (1) Ship safety: luggage safety, seasickness and illness, outdoor activities and emergencies. (2) Instructions for taking a boat: board the boat in an orderly manner, find a place with rules, pay attention to hygiene, and disembark politely. (3) communication by boat. (4) flying. (1) Pre-boarding requirements: advance, light luggage, boarding pass, security check, and greeting the stewardess. (2) Flight rules: Use the restroom before and after takeoff. (3) After stopping, disembark in an orderly manner. Life etiquette, etiquette should be observed everywhere in life. (1) wedding. (1) Traditional marriage, ancient six rites, folk marriage customs, development trend. (2) Modern wedding: family wedding, collective wedding. (3) Congratulations on your wedding: Be careful in your clothes, be clever in giving gifts, and be considerate in your manners. (4) New wedding trends: tourist wedding, tree planting wedding, party wedding and professional wedding. (2) birthday gifts. (1) Folk Birthday Celebrations: General Birthday Celebrations, Flower Birthdays and Baptism Birthdays, Pufo Birthdays, Jishan Birthdays and Centenary Birthdays. (2) Modern birthday celebrations: small birthday celebrations and grand birthday celebrations. (3) Birthday party: Congratulations and hold a party. (3) Visiting the sick: time, etiquette and gifts. Through the study of social etiquette this semester, I am constantly improving myself and enriching myself.