Personal Summary of Business Etiquette Course 1
Etiquette is the external embodiment of a person's inner cultivation and quality. Learning etiquette helps to enhance our personal charm. A casual little action in life can often reflect a person's cultivation. Learning business etiquette can not only correct some bad habits in our daily life, but also provide some reference for our future employment.
Before I began to learn business etiquette, I was full of expectations for this course. After I really got in touch with the course of business etiquette, I found that it is not so easy to be truly elegant. A person's good manners and elegant words leave a good impression on others.
As the saying goes, everyone loves beauty. Although natural beauty is advocated now, there is no conflict between them. Properly dressed and decorated, not only will it not appear too ostentatious, but it will create a good personal image and highlight personal moral cultivation.
Before that, I always thought that only beauty without any modification was called natural beauty. However, after the teacher told me, I gradually changed my previous view. Learning business etiquette is not limited to formal social occasions, but also can be seen everywhere in life. By observing a person's appearance, clothes, behavior and language, we can get a general understanding of his living habits, personal preferences, ideological and moral information. Therefore, learning manners well is of great use to us.
Every time I see the Asian Games etiquette lady coming up on the screen, she has an extraordinary temperament, and there is an elegance in her gestures. At this time, we often can't help but envy. I can't help feeling that if we can have half their temperament, however, we may not have to envy others, as long as we are willing to work hard, we can do well.
After a semester of etiquette class, I gained a lot. For example, in different seasons and occasions, there must be different clothes suitable for their own seasons and occasions. It doesn't have to be beautiful and fashionable to be beautiful, and this is not our goal. Decent and generous clothes can also show the perfect image of the individual. In this series of etiquette instruction courses, the biggest gain of self-feeling is behavior. If in normal times, most of us do whatever we want and never pay attention to whether some of our actions are appropriate. After the etiquette class, I realized how indecent and really unfair some previous behaviors seemed at the moment.
In the learning process of etiquette class, we got a lot of fun. Just a simple squat posture contains a lot of knowledge. In class, the teacher said not to sit more than two-thirds of the chairs, and almost all the students could not help but bow their heads. Only then did I realize that I was almost paralyzed in my chair and could not help snickering. Some people are secretly complacent and glad that they didn't sit much. For another example, if you accidentally drop something, you should squat down and put your knees together when you pick it up. Sometimes, I will jokingly say to myself: even picking things up is so gentleman and lady, which is really a bit of antique charm. However, this just shows the inherent great country demeanor of our "ceremonial state".
In the workplace, it is more important to learn business etiquette well. Dress appropriately, talk elegantly and behave generously, which increases the impression of self in silence. For a college student who is about to face employment, he should know more about workplace etiquette. It is not enough to have professional knowledge, but also to know some interview skills. Some people are excellent, but they are often frustrated in job hunting and often have problems in some details. Therefore, you should dress yourself up carefully before the interview, which is not only responsible for yourself, but also a respect for the interviewer. Be confident and polite when interviewing. In this way, we have taken the first step to success. Next, I believe that all problems can be solved if you have the necessary professional knowledge and skills.
Just one semester of business etiquette class, but let us learn a lot from it. There are still some behaviors and bad habits in life. Although it can't be corrected at the moment, at least we realize it. We constantly remind ourselves to pay attention to our words and deeds. I believe that in the near future, we will benefit a lot from the process of continuous self-improvement.
Personal summary of business etiquette course II
On the first day, I listened to the "self-denial" repeatedly mentioned by the teacher of Chinese studies. Today, this word has been best practiced? Teacher Wang taught us a lot of basic business etiquette, which we must restrain ourselves in the workplace today. Banks are service-oriented financial enterprises, and good service attitude and perfect etiquette are important factors to improve customer satisfaction and maintain customer loyalty. As a member of China CITIC Bank, we should remember every etiquette in the specific reception service, learn to discover everyone's characteristics and advantages, and leave a good service experience and impression on our customers through listening smiles and thoughtful manners, so as to improve our public image. Today's after-class test tested the etiquette we learned, but I found that in fact, I feel that there are still some omissions in the movements I have mastered, and I can't reach 100% perfection. This also shows that we need to deeply engrave the etiquette norms in our minds, effectively standardize our service behavior in the future work, make these etiquette a habit according to the etiquette norms mentioned in the training, and strive to be standardized and regularized. Only in this way can we provide sincere and high-quality services to our customers and improve ourselves.
Summary of three people in business etiquette course
When I first chose business etiquette, I didn't know much about the information of this course. I just think that if I choose a simple course, it will be easy to get credits. But after contact, I pay more and more attention to it, because this course is really practical, and Mr. Sun is very elegant and friendly. When giving lectures, he often gives many concrete examples, which makes us personally realize the importance of etiquette and learn a lot from it, which makes me pay more attention to details when interacting with people in my life.
There has always been only a very general concept of etiquette, which is simply regarded as respect for others. In fact, it's more than that. After studying, I really understand the meaning of etiquette. Etiquette is a code of conduct that should show mutual respect and goodwill in the process of interpersonal relationship and social communication, and it is a full embodiment of people's inner self-restraint. From a personal point of view, excellent etiquette quality not only helps to improve one's self-cultivation, but also helps to beautify oneself and life, is conducive to communication and exchange with others, and enables people to obtain good interpersonal relationships. From the enterprise's point of view, it can beautify the enterprise image, improve customer satisfaction and reputation, and finally achieve the purpose of improving the economic and social benefits of enterprises.
In the business etiquette class, Mr. Sun told us a lot, which made us feel the true meaning of business etiquette from a series of details such as sitting posture, standing posture, shaking hands, smiling, handing business cards, clothes and so on. Among them, dress etiquette is my deepest feeling, because I think people's first impression is very important, and personal dress undoubtedly plays a great role. Dress etiquette mainly emphasizes two aspects: color and style, which will change with age and occasion. But first of all, the most important thing is to keep it clean and flat, so that people can feel well dressed and dignified. Cleanliness is not entirely for yourself, but also for respecting the needs of others, so this is the first requirement of good manners. In daily work and life, clothes should vary from occasion to occasion, and it is obviously inappropriate to be uniform. You should choose different clothes on different occasions to show your identity, upbringing and taste. The basic requirement of formal dress is to be conservative and wear suits, dresses and uniforms. The basic requirement of dress in social occasions is fashion personality, and it is appropriate to wear formal dresses, fashions and national costumes. Generally speaking, it is not suitable for social occasions to choose clothes that are too solemn and conservative, such as wearing uniforms to attend dances, banquets and concerts. The basic requirements of casual wear are comfort and naturalness. Suitable clothes are sportswear, jeans, beach clothes and various informal casual clothes, such as T-shirts, shorts, sandals and slippers. The teacher also told us the principle of clothes matching. There are two methods of color matching, namely, pro-color method and contrast color method.
And the law. Pro-color method is to combine colors with similar tones but different shades. Contrast and harmony method is to match the contrast colors to make them opposite, which not only highlights their own characteristics, but also sets off each other and pays attention to the principle of three primary colors. Success in dress is the beginning of all success.
Personally, I think it is really necessary for college students to learn business etiquette. Most importantly, it can improve their personal quality. In today's society, the employment pressure of college students is increasing. In order to stand out from the huge employment pressure and challenges, make a good impression on the examiner in the interview, and it is necessary to learn etiquette well. Many companies are recruiting new people. In addition to studying academic qualifications, they will also observe whether there are good etiquette norms. From the most basic dress to manners, the examiner can see clearly. Therefore, some people say that etiquette is an important weight for the success of an interview, which is also reasonable. Good manners will leave the examiner with the best first impression, and then gain their goodwill, respect and trust. Nothing is more important than trust. Etiquette is very important to everyone, whether meeting relatives and friends or interacting with people, it is inseparable from etiquette. Etiquette is considered as a manifestation of one's moral cultivation. If a person has no manners at all, then his study or work will not be very smooth, because no one will want to get along with such people. How to stand out from the crowd requires not only excellent skills, but also effective communication and appropriate interpersonal relationships, paying attention to personal speech and self-cultivation, and establishing a good and elegant image, so as to gain more opportunities and appreciation from others. At present, business activities are inseparable from communication. Without communication, there will be no unity, cooperation and development, so business etiquette plays a very important role. It teaches us not only the code of conduct, but also a good attitude towards life and survival skills.
Personal summary of business etiquette course 4
I. Introduction:
"Life, must communicate. Communication needs rules. The so-called etiquette, that is, the basic rules of interpersonal communication, is the behavioral order of interpersonal communication. "
There were etiquette norms in ancient China. Etiquette: courtesy and respect for others are the requirements of being a man and respect for each other; Instrument, a form, is a form of performance ceremony. The two complement each other and are indispensable in receiving international activities. The three elements of etiquette include: etiquette is the art of communication, communication emphasizes interaction, and interaction depends on the result; Etiquette is a communication skill, and skillful communication emphasizes understanding; Etiquette is the code of conduct, and the code is the standard. For China people, etiquette is a kind of cultivation, a kind of self-discipline behavior, a kind of self-control and self-protection; And international etiquette is about the art of communication, and it is a way to treat people. Etiquette requires people to keep a proper distance when interacting with others. Distance produces beauty, and proper distance is respect for each other. In international communication, if the distance is appropriate, it will help to communicate smoothly; In other words, don't befriend casually. Address should be used in interpersonal communication. The international practice is to use honorifics, and one of the basic skills of honorifics is "high is low".
In modern society, etiquette is not only related to our personal image, but also a very useful knowledge and profound culture. It is useful because it promotes trade negotiations through reasonable dress and etiquette; Speaking profoundly is also a kind of dialogue. Why can some people talk harmoniously, while others make people angry and their business is ruined?
Second, understanding:
After learning business etiquette, I benefited a lot. I think this will be of great help to my future life and job hunting! Make a good impression on others. At the same time, it has improved my internal quality, shaped my external image and enhanced my communication skills.
With the frequent daily communication, people pay more and more attention to the communication details in business activities, official activities and social activities. Perhaps a tiny detail determines a person's first impression. As the saying goes, "Without rules, there would be no Fiona Fang." Therefore, everything must have the necessary rules. Etiquette is the code of conduct and norm in interpersonal communication, and it is the need of mutual respect.
"Business Etiquette" course, from a series of details such as sitting posture, standing posture, shaking hands, smiling and handing out business cards, we can feel the true meaning of business etiquette. Teachers use behavior teaching to guide students' learning, and after teaching, they understand what we should do, which makes me deeply understand the importance of etiquette.
After studying, I really understand the meaning of etiquette. Etiquette is a code of conduct that should show mutual respect and friendship in the process of interpersonal relationship and social communication, and it is a full embodiment of people's inner self-restraint. From a personal point of view, excellent etiquette quality not only helps to improve one's self-cultivation, but also helps to beautify oneself and life, which is conducive to communication with others and enables people to obtain good interpersonal relationships. I didn't understand the concept and importance of etiquette before. I have always thought that etiquette is a personal problem, and people are different. I even thought I was born with temperament. After careful study, I further understand that etiquette is not only a social expression of personal image, but also related to the honor and disgrace of the unit, especially in our service industry. Personal etiquette quality is directly related to customer satisfaction, the company's image and the economic and social benefits of the unit.
Third, feelings
After taking this course, I learned a lot of daily manners. As a modern college student, I must be strict with myself in all aspects. In addition to improving grades and exercising IQ, we should also improve cultural literacy to cultivate emotional intelligence.
China has always been a country of etiquette. In China, manners are very important to everyone. Whether meeting relatives and friends or interacting with people, it is inseparable from etiquette. Etiquette is considered as a manifestation of one's moral cultivation. If a person has no manners at all, then his study or work will not be very smooth, because no one wants to get along with such people. How to stand out from the crowd requires not only excellent skills, but also effective communication, appropriate interpersonal relationships and a good and elegant corporate image. At this time, business etiquette plays a very important role. Business etiquette is the general requirement of etiquette in business activities, which embodies mutual respect between people and restricts some aspects of business activities. In business communication, any performance may bring unexpected results, perhaps a watch or a dinner.
Learning business etiquette can improve one's quality. Bill Gates once said that enterprise competition is the competition of employees' quality, and then to the enterprise, it is the competition of enterprise image. Education reflects details, and details highlight quality, which shows how important a person's literacy is to the development of enterprises! Be able to socialize, because etiquette is indispensable in business activities after all, and we will meet different people in different communication activities. How to make people feel comfortable without suspicion of flattery is crucial. Help to maintain the company's image. In business communication, individuals represent the whole, and what individuals do, do, say and do are typical living advertisements of enterprises. Once out of school, looking for a job and interviewing, we are not required to have good business etiquette. In today's society, the employment pressure of college students is increasing. How to win the top spot in the huge employment pressure and challenge and how to leave a good impression on the examiner in the interview has always been the biggest problem that puzzles every graduate. While recruiting new people, many companies will not only examine their academic qualifications, but also observe whether there are good etiquette norms. From the most basic dress to manners, examiners can see clearly. Therefore, some people say that etiquette is an important weight for the success of an interview, which is also reasonable. Good manners will leave the examiner with the best first impression, and then gain their goodwill, respect and trust. Nothing is more important than trust. I can show good quality in all the details of the interview. I believe there will be no mistakes in negotiating with customers, and I can also represent the company.
Image. Politeness is also the lubricant of interpersonal relationships. Modern enterprises emphasize team spirit, and etiquette can promote this power. Good business etiquette will make people have affinity in interpersonal communication, enhance attraction and emotional communication, and enhance trust and understanding.
Four. Evaluation (digression)
When I first chose business etiquette, I was still ignorant of this course. I just thought that I could easily get the credits I should have by choosing a simple subject, and I would be ok if I graduated smoothly. But after contacting it, I pay more and more attention to it. I hope I can master all the etiquette knowledge, because it improves me and I gradually integrate into this course. At the moment, the semester is coming to an end. Seriously, I really can't bear to part with it.
I am also impressed by the teacher, who is humorous and friendly, and can penetrate a lot of extracurricular knowledge and expand our knowledge. This teacher used to teach in the Department of Tourism. In fact, I am very interested in traveling, because I live in Lijiang, a tourist city. I am Naxi. Naturally, I have an affinity for traveling. I remember you put a video in class, and the scenic spots attracted me very much. I admire my teacher, who has rich life experience and high qualifications. In the future course selection, if the teacher has classes, I think I will continue to choose. I am very supportive of teachers, and I believe I can learn a lot from them, not just textbooks.
Personal summary of business etiquette course 5
A busy and full day has benefited a lot. Now learn to use it! Teacher Wang's etiquette class is full of attention and interest. The evening etiquette display is the unity of knowing and doing. The manners, appearance and appearance learned during the day are fully displayed by the students at night. After half an hour of hasty makeup, nearly three hours of team planning, rehearsals, drills, etc. Our group successfully presented a vivid formal show! I was worried that I didn't have time to prepare, and I was full of sense of accomplishment by the end of the program! Get excited all of a sudden! Of course, I was surprised to see the performance of the latter group. It was wonderful, and I could see that I was very attentive. This is also worth learning. As the saying goes, where there is a will, there is a way. I think, compared with the result, this better and better process is the most memorable and moving. Thank you for today's self-expression and teacher Wang's evaluation. Teacher Liang's organization is hard, tense and tired, but the corresponding gains are self-evident.
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