You can apply for a refund for courses purchased in Taobao Education. Refund or not shall be implemented according to the transaction service guarantee rules joined by the merchants. I suggest you negotiate with the merchant.
Where can I find the purchased courses in Taobao University?
1. Fee-based courses: The order record of fee-based courses can be found in "My Taobao".
2. In official website of Taobao University, click "My Taobao University" in the upper right corner to inquire about the free courses (series courses) subscribed by the current account and the paid courses purchased.
Official website of Taobao University is the only online e-commerce training service platform of Alibaba Group, and it is also a 24-hour e-commerce gas station built by Taobao University for online merchants.
2065438+On March 8, 2008, Taobao University formally established the Magic Bean Mom Electronic Business School. Through special courses, exclusive teacher construction, online learning system and system assistance, we will customize exclusive learning programs for women in adversity.
The offline training of Taobao University focuses on deeply digging the bottlenecks and problems of online merchants at all stages, and gradually forms a series of "e-commerce entrepreneurship courses" for future online merchants (students, e-commerce job seekers) in the development;
The trinity curriculum system of "e-commerce elite" and "e-commerce manager" for on-the-job online merchants (mainly online merchants on Taobao and Tmall platforms) and "e-commerce MBA" for online merchants (top online merchants and traditional transformation e-commerce enterprises).