The logistics information is not updated, the information is not filled in correctly, or there is something wrong with the logistics company. 1. Notice has been issued, but the logistics company has not updated the logistics information in time. Please wait patiently for a while and try to inquire again. 2. Ensure that the entered logistics single number or tracking number is correct, check the logistics information on the notice and check it with the information provided by the logistics company. 3. Logistics companies will encounter delays, technical problems or other circumstances, resulting in the inability to provide accurate logistics tracking information. If you need more help, please contact the customer service department of the logistics company.