I don't know what to do on my first day in the wine department. A broad day has passed, and we are like headless flies, and we don't know what to do. The last colleague came over and told us to clean our glasses, only to find out. But I don't know where to go after cleaning the glass. Alas, it seems that the feeling of being abandoned is really not very good. The busiest time in the wine department is probably at night, I think. Because it was the peak season of the hotel at that time, wedding banquets were held in the guest box or on the big table almost every night, so we headless flies finally had a place to pour wine for the guests. Over time, we gradually realized that our main job is to help the guests in the stands clean cups, set glasses and pour wine, but we don't know anything about how to make cocktails and how to grind a good cup of coffee. This is really a pity. ? The time in the bar is really too short, so I won't comment much, but I can say without reservation that not only this department, but also other departments make me feel that the hotel lacks a corporate culture that can unite people's hearts, a culture that is different from other hotels' restaurants, and this culture makes every hotel give people a sense of deja vu and a sense of cloning. Part IV: Summing up the above are some of my feelings during my internship. Generally speaking, from my two-month internship, the management of this hotel can be summarized as follows: First, we should change the traditional attitude towards employees. People are the main body in management, and all managers are small and should be grasped. The relationship between superiors and subordinates in management is only a division of labor, not a relationship between ruling and being ruled; On the contrary, the modern management concept tells us that management is a special service. Only when managers serve their subordinates well and help them make outstanding achievements in their work will managers have their own management achievements. The management of modern enterprises must adhere to the "three gods", namely: market, customers and employees! An old employee said to the leader in the hotel BBS: "Be kind to employees and be a good leader. Remember, you can't manage all machines. " I think this may be what every employee wants to say to the leader. ? Second, enterprises lack a spiritual corporate culture that can unite people. A nation has its own national culture, and an enterprise also needs its own corporate culture. Corporate culture construction is not dispensable, but necessary for the survival and development of enterprises. When the enterprise is facing various challenges, it needs Qi Xin, the owner of the enterprise, to work together and unite to overcome the difficulties. For enterprises that don't have a good corporate culture, they are usually fragmented. When something happens, they will think about their worries, but no one really thinks about the development of the enterprise. In other words, they just don't integrate themselves into the enterprise. It can be seen that the construction of corporate culture is a necessary guarantee for the survival and development of enterprises. ? Third, enterprises lack effective incentive mechanism and promotion system. In the hotel incentive mechanism, too much attention is paid to material incentives, while spiritual incentives are ignored. In fact, in addition to traditional rewards and punishments, there are many incentive methods that are worth learning from our managers. Sometimes, a smile or a compliment from the leader is more effective than a salary increase reward! ? The above are some feelings and thoughts of my internship. As a feeling, there may be many subjective traces, but only employees can truly appreciate this feeling. Therefore, I hope that managers can consider employees more than the interests of the hotel before making a decision. Only in this way can more employees support them. Finally, I would like to thank the hotel for providing such internship opportunities and the teachers for their help. I wish the hotel better and better.