1, the applicant applies to the residents' medical insurance window and provides information; 2, the applicant to fill in the "application form for the surrender of basic medical insurance for urban residents"; 3, handling personnel to check the basic information of the insured, review the surrender qualification, eligible to give medical insurance surrender, issued by the "notice of surrender of basic medical insurance for urban residents"; 4, the applicant with the "refund notice" to the financial settlement window for medical insurance refund procedures.