The new information system for hospital outpatient service has the following ways of appointment and registration: WeChat appointment, window appointment, self-service registration machine appointment, outpatient appointment, and discharge appointment in the Affiliated Hospital of Nantong University. It will open on May 6th 17:00, and then after May 7th, you can make an appointment for the outpatient number sources of various departments in May and June. On the basis of the previous subscription number, the hospital WeChat added the entrance of the WeChat service number of the Affiliated Hospital of Nantong University, bringing convenience for patients to seek medical treatment and the upcoming Internet medical treatment.

From May 6th, 17:00, Nantong Medical Insurance APP reservation, 12320 telephone reservation and "Nantong Health 12320" WeChat reservation function will be suspended until the recovery time is announced.

First, please pay attention to the switching time of the new information system of hospital outpatient service.

The switching time of the new outpatient information system is divided into two steps.

The first step: Six departments of ophthalmology, otolaryngology, stomatology, infectious diseases, reproductive medicine center and nuclear medicine in the southern district of the hospital switched to the new outpatient information system on April 30, and it is running normally at present.

Step 2 All departments in the outpatient building except ophthalmology, otolaryngology, stomatology, infectious diseases, reproductive medicine center and nuclear medicine will switch to the new outpatient information system on May 7th.

At this point, all outpatient departments in the hospital have switched to the new information system.

Second, the new outpatient information system is switched to the early outpatient work arrangement.

In the first week of the opening of the new outpatient information system, that is, from April 30 to May 6, the number of outpatient doctors in six departments in southern China, including ophthalmology, otolaryngology, stomatology, infectious diseases, reproductive medicine center and nuclear medicine, was halved. Then gradually return to normal.

The outpatient service of the department where the outpatient building is located will be closed on the afternoon of May 6, and the hospital staff need to test it in the real environment of the new outpatient information system. From May 7th to May13rd, the number of outpatients decreased to one third, which can be adjusted according to the situation. Then gradually return to normal.

Three, continue to implement outpatient appointment registration.

The hospital implements full-course appointment for outpatient registration. In order to facilitate your visit, please plan ahead and make an appointment one or more days before coming to the clinic.

Four, continue to implement the outpatient real-name authentication.

In the new outpatient information system, hospitals should authenticate all outpatients' real names and establish cards. Therefore, as in the past, you need to bring identity documents, such as ID cards and medical insurance cards. If the information was complete and correct when the card was built in the past, the new outpatient information system will still use the old card number. If the information was incomplete or wrong when building the card in the past, then the card number of this visit is the new eight digits starting with 08. The hospital has set up a 13 manual registration fee window on the first, third and sixth floors of the outpatient building, which is convenient for patients to authenticate their real names and establish cards in the new outpatient information system.

V. Adjustment of outpatient appointment registration mode

The new information system for hospital outpatient service has the following ways of appointment and registration: WeChat appointment, window appointment, self-service registration machine appointment, outpatient appointment, and discharge appointment in the Affiliated Hospital of Nantong University. It will be open on May 6th 17:00, and you can make an appointment for the outpatient number sources of various departments in May and June after May 7th. On the basis of the previous subscription number, the hospital WeChat added the entrance of the WeChat service number of the Affiliated Hospital of Nantong University, bringing convenience for patients to seek medical treatment and the upcoming Internet medical treatment.

From May 6th, 17:00, Nantong Medical Insurance APP reservation, 12320 telephone reservation and "Nantong Health 12320" WeChat reservation function will be suspended until the recovery time is announced.

Sixth, the first-time patient can build a card and make an appointment on WeChat.

After the launch of the new outpatient information system, it is realized that the first-time patients can build cards and make appointments on WeChat, and the first-time patients need real-name authentication to build cards on WeChat, which has changed the inconvenience that the first-time patients could not make appointments on WeChat in the past.

Seven, the actual outpatient treatment order rules remain unchanged.

All outpatients still need to sign in at the sign-in machine in the outpatient area, and the actual order of outpatient treatment adopts the rule of combining appointment order with sign-in order. If all the patients report, they will see the doctor in the order of appointment. If the booking form is reported at the check-in machine later, but it is not reported earlier, the person who reported the booking form at the check-in machine later will be given priority.

Eight. Hospital wechat service number medical expenses carry-over

Patients can pay medical expenses such as examination fee, examination fee, treatment fee, medicine fee and operation fee online through the hospital WeChat service number, in which the examination fee system defaults to self-payment. If it is indeed medical insurance, other medical expenses other than medical expenses can be converted into medical insurance settlement, and the medical insurance card can be transferred to the hospital self-service machine or manual window within three days from the date of seeing a doctor. If you don't need to transfer medical insurance at your own expense or don't transfer surgery within three days, it will be regarded as your own expense.

Nine, realize the electronic invoice function.

After the new outpatient information system went online, the function of electronic invoice was realized. There are two ways to get an invoice. One is to scan the QR code on the charge receipt to obtain the electronic invoice, and the other is to print the electronic invoice on the invoice self-service machine, and the invoice can only be printed once.

Ten, the new outpatient information system to switch early medical skills.

1, hospital experts often make house calls once a week, so in the early stage of the operation of the new outpatient information system, patients may encounter the situation that the staff are unskilled and bring you inconvenience for a while.

2. Because the number of doctors in the early stage of the new outpatient information system is small, those who come to the hospital to build a card can make an appointment for the next number by the way.

3. At the beginning of the switch of the new outpatient information system, there are many people who set up cards in the artificial window, and there may be a long queue. Therefore, it is recommended that you build a card, make an appointment for registration and payment online on the hospital WeChat or build a card, make an appointment for registration and payment on the hospital self-service machine.