In the hot July, I ushered in the second summer vacation of college. With a strange mood, I am both looking forward to and afraid of the arrival of July 25. Because from this day on, I will welcome the first relatively formal social work in my life.

Finally, when I officially took up my post, I took a deep breath in front of the 742 branch of 7-1convenience chain store, dragging the work assignment sheet and employment contract in my hand, suppressing my sudden fear and helplessness. You know, as early as a week before I received the employment confirmation notice, I began to fantasize about the various situations I might face after I stepped through that door and think about the corresponding emergency measures. However, no amount of preparation is in vain. Now I feel nervous and sweaty just standing outside the door. I actually had the idea of giving up at that time. However, recalling my efforts to get such an opportunity, I firmly walked into the store. I was greeted by a warm "welcome" and a smiling face of a young man. Although I have never had a chance to patronize this convenience store chain, I have long heard that its service attitude and quality are very good. It seems that it is not a hollow reputation. Seeing that only this male shop assistant who looks like me is taking care of the shop, I felt a little relieved and explained my purpose to him. Then he called out the manager of the back room, a thin young man. The process of acceptance is beyond my imagination. He just took the information I brought, told me the next day's work time, and let me go back, which is far from what I imagined how to deal with the old boss who made things difficult. The first day I prepared for a long time, Xianggong ended in a hurry.

On July 26th, the day I officially started working, I came to the store half an hour early in order to impress my colleagues and superiors. Obviously, they were a little surprised by my early arrival. Put on work clothes and punch in. After listening to the manager's concern, he smiled and said to me, "Just come to work on time in the future, but don't come so early." The situation after that can be imagined. I step on the second hand almost every day, even they have to admire my timing skills. But to their satisfaction and my own pride, I have never been late. Lately, punctuality has long been one of my living habits and standards. Especially after this month's work practice, I understand the importance of punctuality in shaping my good image.

Working in a convenience store seems simple, but it is a challenge to endurance and physical strength for a novice who has never tried to work for eight hours continuously. According to the company's regulations, you are not allowed to sit down and rest during work (in fact, you don't even sit in a chair), you are not allowed to gossip among employees, and you are not allowed to eat and make phone calls in the workplace ... At first, I was full of complaints and dissatisfaction with many behavioral constraints, but gradually I realized that as a successful model of the service industry, its good reputation was established through the good quality of employees and the provision of quality services, and excellent employees should also be established. Slowly, I got used to it, and at the same time I realized the bitterness and loneliness of the service staff, who are the most basic but indispensable in our daily life. Therefore, when I stand with blisters on my feet, I will also endure to keep the best condition and provide the most satisfactory service to customers, because this is my duty; When I feel queasy about the fast food and bread I eat every day, I have to put up with those unnecessary complaints, because I know that this is only an indispensable part of many social workers' lives, and it is only the first experience of social life. By observing and experiencing their life, I realized the hardships of making a living and the hard-won income from labor.

But I feel lucky to meet a group of good colleagues and a good boss, which makes me feel the happiness of being cared for and helped after my efforts. They always patiently explain to me what I don't understand, but instead of complaining or blaming me for my improper work, they give me more comfort and encouragement. With their guidance and help, I quickly mastered the relevant workflow and program operation, and my confidence in my work ability and imitation learning ability doubled. Besides teaching me working knowledge, they also taught me some hidden rules and skills about social interaction, life and personal survival. After practical observation and experience, I saw another world completely different from my ivory tower. The original society is far more complicated than I imagined, and so is the relationship between people. Recalling that when I first entered the university, my father and brother told me that "learning how to be a man in the university is the key", now I understand a little.

On the other hand, due to the service nature of work, it is inevitable to deal with people of different classes and qualities every day. How to deal with and deal with the interests between customers and individuals is something I must learn. I remember once, I met a demanding male client, who couldn't meet his requirements at once because of the rush hour. What swept his face was unreasonable abuse and accusations. All I could do was to keep smiling, accompany him constantly and meet his needs as soon as possible. Facing the sympathetic smiles of other customers and the comforting eyes of colleagues, I can only swallow my pride and continue to work. Later, I learned that these things are just commonplace things for them who have worked for several years, so it is so heavy for them to say that "customers are God" and how helpless it is to say "used to it". Since then, I have changed my previous views on those service personnel, paid more respect and consideration to them, and learned how to restrain myself better.

A month's social practice soon ended, but it left me with some unforgettable and rewarding reflections and experiences. At the same time, I also realized my lack of comprehensive ability and practical experience in practical work, which laid the foundation for future self-improvement.