Calling the complaint telephone number of Liaoning Education Bureau can timely reflect the problems and opinions in the fields of school management, teachers' quality, education quality, students' rights and interests, parents' rights protection and so on. At the same time, the complaint telephone number of the Education Bureau can also provide relevant policy advice and education service information to provide convenience and services for the general public.
Second, the use of telephone complaints
1. Call the education hotline: 12320.
2. Select voice service: after dialing, select voice service, and then select the required service, such as complaint and consultation.
3. Manual service: If you need manual service, you can directly press "0" to switch to manual service, and the customer service staff will receive and handle it according to your needs.
4. Fill in the complaint form: You can also fill in the complaint form through the website of the Education Bureau or the official account of WeChat, and submit relevant evidence materials to better handle and solve the problem.
Three. Matters needing attention in telephone complaints
1. The content of the complaint should be true and accurate: when making a complaint, it is necessary to provide true and accurate information and evidential materials, and it is forbidden to fabricate or distort facts, and it is forbidden to complain maliciously.
2. Complaints are polite and civilized: when communicating with customer service staff, you should be polite and civilized, and you can't use dirty words or insults.
3. Time limit for complaints: complaints should be reflected as soon as possible after problems appear, so as to be handled and solved in time. At the same time, we should pay attention to the time limit and track the progress in time.
In a word, the complaint telephone number of Liaoning Education Bureau is a powerful channel for the broad masses of people to reflect problems and opinions in the field of education. It is hoped that the masses will make full use of this service, actively participate in the supervision and management of educational affairs, and make contributions to safeguarding the legitimate rights and interests of students, parents and teachers.