This is divided into two situations according to the work progress of 12345:

1. If 12345 has not contacted the relevant functional departments, the complaint can be directly withdrawn in this case.

2. If 12345 has contacted relevant functional departments and relevant work has started, the complaint cannot be withdrawn. At this time, you need to wait for the feedback of the matter handling process. If the complaint has been resolved, you can explain the situation to the staff and stop the complaint.

Extended data:

Hotline 12345 mainly accepts:

1, opinions and suggestions on the reform and opening up, economic construction, urban construction and management of our city.

2, government departments and staff responsibilities, procedures, administrative examination and approval, administrative acceptance, investment and other policies and regulations of the consultation.

3. Criticism and complaints to government departments and their staff.

4, labor security, medical services, education, safety and other social life needs to be solved by the government.

5. The needs of the government to solve the production, operation and development environment of enterprises.

References:

Fuzhou Municipal People's Government-Notice on Printing and Distributing the Operation and Management Measures of Fuzhou 12345 Convenience Service Platform