3.2 Supplier Management in Asian Developed Countries
(1) There is no special law on vendor management, but there are laws and programmatic documents on food hygiene and roads. For example, Japan mainly follows the Food Hygiene Law, Road Traffic Law, Highway Law and local procedural documents, while Singapore mainly follows the Environmental Public Health Law. Although the laws and regulations are not as clear as those in developed countries in Europe and America, these rules are very detailed and strictly implemented in the management of vendors, ensuring the management effect.
(2) There is a special department to manage the vendor problem. For example, the authorities in charge of setting up stalls in South Korea are not local autonomous governments at all levels, but cultural tourism departments, which specifically manage cave offices in the region (equivalent to street offices in China). In Singapore, hawker centers are managed by the Environment Bureau, a statutory body under the Ministry of Environment, specifically by the Hawker Department. The Environment Bureau has divided China into five administrative regions, which are under the responsibility of hawker centre management agencies.
(3) Pay attention to the planning and service for manufacturers. For example, Fukuoka, Japan, has a clear plan for the area and time of food stalls. South Korea divides urban areas into three categories: absolute forbidden area, relative forbidden area and induced area, and implements different management strategies, while Singapore plans hawker centers for market management. In these countries and cities, the government provides necessary facilities and other services in areas where vendors are allowed to operate, so as to improve the service ability and quality of vendors.
Chapter IV Suggestions on Solutions
Because the management of vendors in China is mainly the responsibility of the urban management department, which is different from the police management in the United States and lacks strict legal basis, it is necessary to formulate laws to clarify the responsibilities of urban management; Most of the vendors in China are unemployed migrant workers, and their comprehensive quality is lower than that in Europe and America, so their management needs more government supervision.
4. 1 Suggestions on reorganizing the urban management team
Urban management violent law enforcement is inseparable from the current incomplete urban management norms and low personnel employment system. In order to make the grass-roots personnel not feel wronged in law enforcement and make the government lose faith in the people, it is necessary to rectify the urban management team.
(1) Improve the salary level of grass-roots personnel and increase the assessment system for employees.
Most of the grass-roots coordinators are temporary workers with low cultural quality, and only they can do it because of their low wages. In order to change people's attitude towards urban management, we must first change the image of several levels of personnel and strengthen the management of personnel employment. On the basis of a substantial increase in wages, the employees are assessed by strict recruitment assessment, year-end assessment and mass appraisal. Those who have low legal awareness, abuse violence and are dissatisfied with the masses should be delayed, and legal sanctions should be imposed if the circumstances are serious. It is suggested that urban management personnel should be included in the scope of civil servants. Personally, I don't think this is necessary. As long as it can raise wages, it can expand urban management posts.
Attraction, at the same time, strict employment system of urban management personnel, not included in the scope of civil servants can also achieve the same effect.
(2) formulate rules and strictly implement the behavior of grassroots personnel.
Without rules, there would be no Fiona Fang, and the management of urban management team also needs strict law enforcement rules. Clarify the responsibilities of urban management personnel, and what they do and don't do must be clear, so that once a dispute occurs, it is easy to clarify the responsibilities. Urban management personnel's speech in public places should also be restricted. To represent the image of the government in public places, we must ensure the good image of the government. Those who speak rudely are not fit to work for the government among the masses.
(3) Rational use of gender and age collocation.
It will get twice the result with half the effort if gender and age collocation in management science are reasonably used in urban management. The allocation of grass-roots personnel can be male or female, regardless of age. The use of complementary personalities will inevitably reduce the contradiction with the public and will naturally leave a good impression on the public. Some cities in China have tried female urban management to manage streets, and the effect is very ideal. However, not every city can fully employ female urban management, and the combination of gender and age can also achieve results.
4.2 Small Supplier Management Suggestions
Undeniably, street vendors in cities must plan and manage, otherwise it will seriously affect urban traffic, residents' travel and road sanitation. Specific suggestions are as follows:
(1) Divide and manage the streets. Like South Korea, streets are managed in three categories: absolute forbidden zone, relative forbidden zone and induced zone. The areas located on the main roads with important urban features are listed as "absolute forbidden areas" and directly managed by urban management personnel. It is forbidden to set up stalls in these areas to avoid adverse effects on the city appearance. The planning and management of "relative forbidden zone" and "induced zone" can be more flexible, and the planning can be carried out according to the response of nearby residents and the needs of the city's own development, and the allowed time and place can be determined to ensure that the residents' lives will not be affected while promoting the city's development.
(2) The government helps manufacturers to build infrastructure. In order to gather all kinds of vendors to set up stalls in designated areas, the government can set up special markets, charge relatively low taxes and fees to vendors who enter, and carry out necessary health inspections. The government can also mobilize vendors to set up their own associations. Of course, members of the association must meet the requirements of food hygiene, product quality and service quality, fully protect the rights of members of the association, and provide some preferential policies.
(3) Flexible issuance of business licenses. The government encourages licensed operation, but does not object to unlicensed operation. The business license of small traders can be relaxed and some preferential policies can be given, but the actual income level of small traders should be audited to prevent others from defrauding preferential policies. Small vendors who do not want to obtain a business license can restrict their business areas and consider whether to expel them in combination with the opinions of nearby residents. The specific implementation can be handed over to the local neighborhood Committee to prevent all kinds of fish in troubled waters.
(4) Strict vendor behavior. After formulating the management policy, you must abide by the law. All kinds of vendors who do not cooperate with law enforcement must be punished with legal weapons, which are limited to urban management personnel and stalls.
Only on the basis of mutual understanding and cooperation can we ensure the effective implementation of the policy and truly "manage the city for the people"
Concluding remarks
Urban management should manage vendors not to limit them, but to plan them to better serve the city. The contradiction between urban management and vendors is not the cause of one of them, but the cause of both sides. Only when the two sides understand and cooperate with each other can they reorganize and plan again, and the balance between the two sides can be achieved on the basis of law. In short, the balance between the two needs to be solved by the city.