The function of the petition letter is that the petition department formally informs the petitioner that the petition has been accepted, and the petitioner can ask the petition department to give a reply within 60 days. The petition department has the obligation to issue a written reply to the complainant within 60 days. If the petitioner refuses to accept this reply within 30 days, he may apply to the petition department at the next higher level for petition review.
In general, a complaint letter must be signed. Asking the petitioner to sign the Acceptance Form of Petition Matters is the working procedure requirement of the petition department, which means that the petitioner's petition demand has been received, which is equivalent to the petition department filing a case and entering the investigation stage. After receiving the initial letter, the organ that has the right to handle the first visit shall decide whether to accept it within 15 days and issue a notice of acceptance to the petitioner. For the initial letter and initial visit with reply conditions, the complaint reporting department shall inform the complainant within 15 days that the complaint reporting materials have been received and handed over to the authorities (specific responsible units) that have the right to handle them. At the same time, the organ (specific responsible unit) that has the right to handle the complaint shall decide whether to accept it within 15 days after receiving the complaint materials, and issue a notice of acceptance to the complainant. Theoretically, within 30 days, you should receive the acceptance notice from the competent department.
Chapter V Handling and Supervision of Letters and Visits in the Regulations on Letters and Visits
Article 28 When handling letters and visits, administrative organs and their staff members shall fulfill their duties, act impartially, find out the facts, distinguish their responsibilities, publicize the legal system, educate and guide them, and properly handle them in a timely manner, and shall not shirk, perfunctory or delay.
Twenty-ninth complaints, suggestions and opinions, which are conducive to improving the work of administrative organs and promoting national economic and social development, the relevant administrative organs should seriously study and demonstrate and actively adopt them.
Thirtieth staff of administrative organs who have a direct interest in petitions or petitioners should withdraw.
Thirty-first administrative organs that have the right to handle letters and visits should listen to the facts and reasons stated by the petitioners when handling letters and visits; When necessary, the complainant, relevant organizations and personnel may be required to explain the situation; Need to further verify the situation, can be investigated to other organizations and personnel.
Hearing can be held for major, complicated and difficult letters and visits. The hearing shall be held in public, and the facts shall be ascertained and the responsibilities shall be clearly defined by means of inquiry, debate, appraisal and collegiate bench. The scope, moderator, participants and procedures of the hearing shall be stipulated by the people's governments of provinces, autonomous regions and municipalities directly under the Central Government.