First of all, we can consider why the telemarketing industry will use the outbound call system.
With the continuous occurrence of telecom fraud, in order to avoid this situation, the Ministry of Industry and Information Technology has controlled the high-frequency outgoing calls of personal real-name cards, so the card sealing problem has become an obstacle in the business process of the electricity sales industry. Can the outbound call system completely solve the problem? Actually, it depends. The outgoing call system actually includes a system and a line, and the line is connected with the operator. General outbound system companies want long-term stability, but those industries are not connected, such as finance, loans, real estate and medical care. In another case, there is no way to solve the problem of card sealing and title sealing caused by non-compliant behaviors such as customer real-name complaints being verified and customer abuse disputes, so this requires the communication methods of salesmen and other behaviors. In addition, if the card blocking problem is caused by high-frequency dialing, the dialing system can completely avoid it. (How to avoid it can refer to my previous article. )
Then every outbound system said it could solve this problem. Should we choose the cheaper the better?
In fact, I have met many bosses who choose the outbound system for the first time. They will compare many companies and choose the cheapest one. No comment, but there are also many bosses who use the outbound system once or twice before choosing the outbound system. The most important thing is stability and testing. Why is this happening? Because I mentioned above that we need to look at the line, because our family applies to the operator for the company's private line instead of the trunk line, and the private line needs all kinds of information from the company. All companies use one line. Once a company goes wrong, other families will suffer. It also depends on whether it is a national route or a local route. So it needs a certain cost, and the company can't be unprofitable.
Therefore, before choosing a reliable outbound system company, you can make a comprehensive choice.
There are countless cloud calling systems on the market. Why does the Osprey have more than 200,000 seats, but it can maintain rapid development and improve its brand reputation? Because the Osprey cloud call does help the enterprise to call out, and it is not a functional help, but completely improves the digital level of the enterprise. How can Osprey cloud calling help enterprises achieve 60% performance improvement? What are the eight reasons for the transformation from traditional telemarketing to cloud call center?
1, simple management and high efficiency: Osprey Cloud Call comes with OA and CRM systems, which can automatically complete internal team management and manage customer information at the same time. Management automation naturally brings about a significant improvement in enterprise efficiency.
2. Closer teamwork: The document and progress sharing function brought by the system is convenient for employees to share and communicate in time. Greatly improved the sense of participation and enthusiasm of each employee.
3. Customer information control: The Osprey cloud call system strictly controls customer information, and the old salespeople can't take away the customers when they leave, and the new employees join the company seamlessly. Put an end to the embarrassing problem of customers following sales in the past.
4. High information security: Information security is particularly important because of the characteristics of enterprise documents and information stored in the cloud. Osprey cloud call adopts 15 information and data security technology to ensure application security, PBX security and server system security.
5. Data recovery: accidental deletion, hardware failure, malicious deletion, etc. Happens from time to time. Enterprises can save important documents in the cloud and recover important information at any time without losing it after choosing the Osprey cloud call system.
6, multi-terminal is more convenient: Osprey cloud call center, plug in the headset computer, you can make a phone call directly, download the mobile APP, you can make a phone call anywhere and enjoy the mobile office at both ends.
7. Extensibility of the system: according to the needs of business development, the number of seats can be increased at will, and it is not wasted when used. All kinds of management software and value-added services are plug and play.
8. Small investment and fast construction: the cloud call center can be opened immediately, with low software cost and no need for large investment and time-consuming hardware construction in the early stage.
In the research and development iteration of software functions, Osprey Cloud Call strives for perfection, but Osprey has not forgotten the fundamental requirement of cloud call operation-stable lines. Good lines have always been the pursuit of osprey. For this reason, Osprey has long-term cooperation with the three major operators to provide callback lines and virtual number lines. Unlimited dialing, optional explicit number attribution, higher connection rate.
Shenzhen Ba Du Cloud Computing Information Technology Co., Ltd. was established on 20 13. The company focuses on the research, development, testing and maintenance of SaaS management software for cloud computing, and is an Internet high-tech enterprise dedicated to Internet applications and services. The company has intensively cultivated in the fields of cloud call center system, big data management system, mobile office system, CRM customer management system and channel management system. Relying on high-quality system solutions and meticulous and thoughtful services, we continue to escort the digital transformation of 654.38 million+customer enterprises.
The company's Osprey cloud call center system came into being based on cloud computing platforms and big data of many enterprises. It is a multi-channel and multi-role enterprise cloud communication service system integrating cloud computing, cloud voice service, intelligent CRM customer management system of many enterprises, mobile phone, landline phone and instant messaging.
With the core development team of more than 100 as the guarantee and the high-quality service team of more than 100 as the support, it has a strong layout in Shenzhen, Shanghai, Hefei and other places, radiating 200,000 user enterprises around the world from point to area. Several enterprises responded to the policy call of "Digital China" and "Network Power" and shined for the development of the times and social progress.