Recently, Little Goose Tong, a new educational technology service provider, officially launched a new educational CRM system to help educational institutions promote sales transformation from five dimensions.
Customer input. ? Through the new educational CRM system, sales staff can manually enter the basic information of customers or potential customers; You can also enroll students online, and use the experience class of "face-to-face courses" and the registration and purchase of regular courses to input customer information into the CRM system. Customer information can be mastered online or offline.
Customer assignment. ? After the customer's information is entered into the system, the educational institution needs to distribute the customer clues to the sales staff, and the corresponding sales staff will follow up the customers under their own names. Goose Tong Xin Education CRM supports two distribution methods: sales can manually go to the customer pool to get clues, or wait for distribution by superiors or marketing supervisors.
Customer follow up. ? When obtaining customer resources, sales staff of educational institutions can check customer information such as customer name, contact information, communication records and course usage. In E-Tong Xin Education CRM, we can understand customers and further follow up and maintain customers, so as to promote the rapid transformation of customers.
Sign up for the audition. ? Audition can often deepen customers' understanding of the course and promote purchase. In the process of customer follow-up, if the customer needs course audition, the sales staff or marketing supervisor can help the customer to handle the audition business within the scope of authority in the CRM system of Goose Tong Xin Education.
Staff management. ? In view of the different roles and corresponding rights involved in the sales process, the new education CRM supports the opening of various roles such as teaching assistant, senior administrator, general manager, finance, teacher, curriculum consultant, educational administrator, salesman and marketing supervisor, and merchants can give each employee corresponding role management rights to fully assist the sales transformation work.
Hope to adopt! ! !