First, after paying the tuition, pack all the recorded videos and deliver them at one time. No refund is allowed for such online courses. In this case, online courses are not much different from the same type of online shopping products.
Second, after paying tuition fees, arrange regular online live broadcast, and conduct online teaching according to the teaching time and teaching tasks planned by educational institutions. Most people also buy this type of online courses.
According to the Measures for the Administration of Refund of Fees in Provincial Non-academic Education Institutions, in addition to the statutory right to terminate the contract, there are also measures for the refund of fees for the reasons of schools and students. It is enough to show that the law supports the refund of fees when the contract is terminated for personal reasons. But of course, the refund ratio will be reduced accordingly.
Precautions for refund of online courses:
1, understand the contract, and look at the previous contract with the institution before applying for online course refund. Find out the contract provisions on refund and look at the refund rules and conditions signed by the organization, including the time, method and amount of refund.
For whatever reason, as long as you don't want to continue studying, you can have the right to terminate the contract.
3. After the contract is terminated, the institution shall return the unfulfilled part. Regarding the payment of liquidated damages, the specific proportion can be negotiated, and in principle it shall not exceed 30% of the subject matter of the contract.
4. If the negotiation to terminate the contract fails, you can keep some evidence, such as some contracts, payment records, and class records of the organization. Then complain to the General Administration of Market Supervision or call the consumer hotline 123 15.
5. Cooperate with relevant personnel, fill in various forms, submit delivery records with institutions, keep in touch at any time, and constantly communicate with institutions.