Parents should protect their rights through consumer associations or laws. Due to the huge number of consumers in China, relevant laws and institutions protect the legitimate rights and interests of consumers. If you get a very bad user experience after buying a product, the merchants can't guarantee the legitimate rights and interests of users, and consumer associations and laws will give users more protection.
The first method: reflect this matter to the consumer association. Maybe many people think that the Consumers Association can't solve any problems at all. That was not the case. The consumer association will safeguard the legitimate rights and interests of every consumer. I used to study in a counseling institution, and the cost of the student dormitory in the counseling institution was particularly high, so we made an appointment to report this to the Consumers Association together. After a while, we received a reply from the Consumers Association, and the accommodation fees of counseling institutions have been greatly reduced. If parents can't carry out courses for their children normally, then parents can reflect this matter to the Consumers Association and have a lot of evidence.
The second method: there are always some people who have the motivation to defend their rights. They have too many ways to defend their rights and take different measures according to the specific situation. If parents have already reported this matter to the Consumers Association, but consumers have not solved this matter at the first time, then parents can use legal weapons to safeguard their legitimate rights and interests. Some people may think that it is a fuss for parents to take counseling institutions to court, but this is not the case. This is not an act of making a mountain out of a molehill, but it can reflect the legitimate rights and interests of consumers. Only when all the infringed consumers protect their rights in a reasonable way can businesses not infringe on the legitimate rights and interests of consumers.
Generally speaking, consumers have the ability and right to safeguard the legitimate rights and interests of individuals, and parents should seek solutions to problems in different ways. What's more, the course price of a counseling institution is not cheap. If parents can't get the response from counseling institutions, reasonable rights protection is the most critical. Fear of trouble is not the only way to solve the problem. Only by being courageous can we safeguard the legitimate rights and interests of individuals. Consumer associations and laws will help consumers and safeguard common rights and interests.