In the process of refunding children's English in Nantong Lening, according to the normal process, it is necessary to negotiate with the person in charge of the course or the background customer service, because if there are some unexpected situations in the course, a refund can be made. Generally, the previous class fee is deducted first, and then the remaining money is disposed of.

Then, when the double reduction policy was introduced, many parents went to this institution for a refund, but the institution did not give a clear answer, and then the answer was mainly because the policy was not clear, so it was impossible to have a specific operation on the refund.

Therefore, if you can't achieve your goal under the normal refund process, then you need to complain through other platforms or take up legal weapons to defend your rights.