refund

(1) In an interview with this reporter, Dong, a well-known lawyer in Beijing, pointed out that some restrictive clauses unilaterally drawn up after the group-buying website put up the signboard of "unconditional refund" were overlord clauses, which obviously violated China's Product Quality Law, Contract Law, Consumer Protection Law and other laws and regulations.

(2) Refund restrictions further reflect that there are many problems in group buying websites, which need to be standardized urgently. Some insiders pointed out that some group buying websites offer unconditional refund promises with various restrictions, largely to attract attention and decorate the facade. At first glance, people feel that buying goods on such websites is very practical, but it can actually be said to be a marketing tool.

(3) Group buying websites are increasingly competitive. In just over a year, the number of group buying websites in China has grown to more than 3,000, and a large number of poorly managed group buying websites will be eliminated. At the same time, with the increasing disputes of group buying websites, the credibility of group buying websites has generally declined.

(4) In order to boost consumer confidence and attract more popularity and orders, group buying websites have to rack their brains to plan selling points. As a result, some websites have launched so-called consumer protection plans, unconditional refunds and so on.