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Does anyone answer Xue Xin's customer service? com?
Customer service in Xue Xin. Com is answered.

This is normal for Xue Xin. Com calls, but no one answers or the line is often busy, because it is a hotline that handles national telephone consultation every day. You can call more times. Normal working days should be no problem. China Higher Education Student Information Network is sponsored by the Center for Student Service and Quality Development of the Ministry of Education (formerly the National Center for College Students' Information Consultation and Employment Guidance).

Xue Xin. Based on the large-scale data warehouse set up by the center, com has opened the "Sunshine College Entrance Examination" information platform, the education information management platform, the national postgraduate enrollment information network and the mainland university enrollment information network for Hong Kong, Macao and Taiwan.

More than 20 information systems have been established, including academic qualifications inquiry system, online verification system, online registration and admission inspection system for master students, enrollment adjustment service system for master students, and online office system for academic qualifications certification. In order to ensure the smooth handover of the work and the smooth migration of the system, the degree network plans to suspend the domestic degree certification service from August 6, and plans to start the degree inquiry and certification service from August 15.

On July 29th, 2022, the Center for Student Service and Quality Development of the Ministry of Education issued an announcement through official website: according to the arrangement of deepening the reform of public institutions by the Ministry of Education, the function of domestic degree information inquiry and certification service was adjusted from the Center for Degree and Postgraduate Education Development of the Ministry of Education to our center, and the website of inquiry and certification service was adjusted from "Degree Network" to "Xuexin Network".

Transfer of management platform for applying for master's degree by personnel with the same academic qualifications;

On September 7, 2022, the Center for Student Service and Quality Development of the Ministry of Education issued an announcement through official website: According to the arrangement of deepening the reform of public institutions by the Ministry of Education, the work related to the application of master's degree management information platform by the national equivalent academic personnel was transferred from the Center for Degree and Postgraduate Education Development of the Ministry of Education to our center.

The platform website will be changed from "Degree Network" to "Xue Xin Network". In order to ensure the smooth migration of the system, Academic Network plans to suspend the platform operation from September 14, and Xue Xin Network plans to resume the platform operation from September 19. In February, the Ministry of Education approved the construction plan of the central data warehouse.