Complaint means that a person whose rights and interests have been infringed has the right to claim rights from the relevant state organs in view of the illegal and criminal facts that the organizations involved have violated their legitimate rights and interests. The complainant is a person whose rights and interests have been infringed.
Consumer's complaint refers to the behavior that consumers request the mediation of consumer rights protection organizations to safeguard their legitimate rights and interests after they have a consumer rights dispute with operators because of their daily consumption needs to buy or use goods or receive services.
The quotation explained that there was a complaint. "Biography of Wei Shou in Northern Qi Dynasty": "The theory of time has been said to be unfair in history. It was publicized in Shangshu Province and discussed with descendants of various families. More than 100 people complained before and after." Biography of Tang Chen and Xiao Xifu in the New Five Dynasties: "Those who are wronged in prison cannot win the discipline. When the letter came out, there were complaints. "
There are also people who say surrender. Act II of Xu Dishan's Murderer: "It turns out that the murderer is your page. Since you have filed a complaint, you have the right to be exempted from punishment.
Consumer complaints can be made by telephone, letter, interview and internet. But no matter what form it takes, the following contents must be made clear: First, the basic situation of the complainant. That is, the complainant's name, gender, contact address, contact telephone number, postal code, etc. The second is the basic situation of the respondents. That is, the name, address and telephone number of the defendant.
The third is the time, brand, origin, specification, quantity and price of the goods purchased. The fourth is the specific situation of the damage, the time to find the problem and the process of negotiation with the operator. Fifth, shopping vouchers, warranty cards, copies of agreements, etc.