If there is a problem that the fee is difficult to return, there are generally several ways to solve it. One is to negotiate with it, and the other is to apply for a refund to the court according to the contract concluded. Mainly depends on the reason for the refund. If it is because the company fails to perform its contractual obligations, it can apply for termination of the contract. If the company is operating normally and wants to refund the fee, it is necessary to judge whether the fee can be refunded according to the previously signed contract.

If the online class platform has signed a contract with you, you can contact the other party to discuss the refund. If you can't get in touch, you can see if you can get the contact information of the other party through the police or contact according to the industrial and commercial information of the platform company. If you still can't get in touch, you can claim rights from the platform through litigation and apply for enforcement. If the contract is directly concluded online, you can sue in the local court. Because according to the relevant laws and regulations, if one party fails to perform its contractual obligations or fails to perform its contractual obligations in conformity with the agreement, thus causing losses to the other party, the amount of damages shall be equivalent to the losses caused by the breach of contract, including the benefits that can be obtained after the performance of the contract; However, it shall not exceed the losses that the breaching party foresaw or should have foreseen when concluding the contract. If negotiation fails, a lawsuit arising from a contract dispute shall be under the jurisdiction of the people's court of the defendant's domicile or the place where the contract is performed. At the same time, the parties to a contract or other property rights dispute may, through written agreement, choose the people's courts in places that are actually related to the dispute, such as the defendant's domicile, the place where the contract is performed, the place where the contract is signed, the plaintiff's domicile and the place where the subject matter is located, but they shall not violate the provisions of this Law on hierarchical jurisdiction and exclusive jurisdiction. A lawsuit brought against a defendant who has no domicile in People's Republic of China (PRC) (China) due to contract disputes or other property rights disputes may be under the jurisdiction of the people's court at the place where the contract is signed, the place where the contract is performed, the place where the property can be seized, the place where the subject matter of the lawsuit is executed or the place where it is performed. Where the defendant has property available for seizure in People's Republic of China (PRC) (China) or where the defendant has a representative office in People's Republic of China (PRC) (China).

Legal basis:

People's Republic of China (PRC) Civil Code

Article 584 Where a party fails to perform its contractual obligations or fails to perform its contractual obligations in conformity with the contract, thus causing losses to the other party, the amount of damages shall be equivalent to the losses caused by the breach of the contract, including the benefits that can be obtained after the performance of the contract; However, it shall not exceed the losses that the breaching party foresaw or should have foreseen when concluding the contract. Article 527 Where the party who performs the debt first has definite evidence to prove that the other party is under any of the following circumstances, it may suspend its performance:

(a) the business situation has deteriorated seriously;

(2) Transferring property or withdrawing funds to avoid debts;

(3) loss of business reputation;

(four) there are other circumstances that have lost or may lose the ability to perform debts.

If a party suspends performance without definite evidence, it shall be liable for breach of contract.

Article 528 Where a party suspends performance in accordance with the provisions of the preceding article, it shall promptly notify the other party. If the other party provides an appropriate guarantee, it shall resume performance. After the suspension of performance, if the other party fails to restore its performance ability within a reasonable period of time and fails to provide appropriate guarantee, it shall be deemed that it has failed to perform its main debt by its own actions, and the party that suspends performance may terminate the contract and require the other party to bear the liability for breach of contract.

People's Republic of China (PRC) Civil Procedure Law

Article 23 A lawsuit arising from a contract dispute shall be under the jurisdiction of the people's court in the place where the defendant has his domicile or where the contract is performed.