It is useful to complain to 1239 1. 1239 1 is the special telephone number used by the Ministry of Education for educational services. In order to promote the publicity of educational information and better serve the people, the Education Management Information Center of the Ministry of Education actively assisted the General Office of the Ministry of Education in applying for the national public service telephone number 1239 1.

Legal basis: According to the provisions of the Civil Code (202 1 to 1 implementation), there are two principles of liability for campus infringement. The first is the principle of no-fault liability, that is, the person without capacity is infringed, and the second is the principle of fault liability, that is, the person with limited capacity is infringed.

For citizens' complaints, accusations or exposures, the relevant state organs must find out the facts and be responsible for handling them. Article 1201 If a person without or with limited capacity for civil conduct suffers personal injury from a third person other than a kindergarten, school or other educational institution during his study and life, the third person shall bear the tort liability.

Kindergartens, schools or other educational institutions that fail to fulfill their management responsibilities shall bear corresponding supplementary responsibilities. Kindergartens, schools or other educational institutions may claim compensation from third parties after assuming supplementary responsibilities.

The following are the methods and precautions for complaining about educational institutions:

1. Find the right complaint channel: When you complain about educational institutions, you need to find the right complaint channel, such as education departments, education supervision departments and education industry associations. When submitting a complaint, you need to provide detailed information, including the name and address of the organization, the time and content of the misconduct, etc.

2. Prepare relevant evidence: When complaining about educational institutions, you need to prepare relevant evidence, such as contracts, receipts, certificates, etc. This evidence can prove that your complaint is justified and increase your chances of success.

3. Pay attention to complaint methods and words: When complaining about educational institutions, you need to pay attention to complaint methods and words, and avoid using violent words and threatening language. It is necessary to state facts in an objective and true form and avoid exaggerating or fabricating facts.

4. Seek legal aid: If the misconduct of an educational institution is serious enough to need to be solved by legal means, you can seek legal aid.