1. Find the account: The function of forgetting the account is provided on the continuing education platform. You can find the option of forgetting your account in the login interface or registration page of the platform, and then follow the prompts to enter the mobile phone number or email address used during registration. The system will send account-related information to the user via SMS or email address.

2. Consulting customer service: You can find the customer service of the continuing education platform and consult the customer service about the account number through online consultation or telephone consultation. Customer service needs to check the necessary information, such as the mobile phone number or email address used when registering.