At the beginning of April this year, Suntech was named by CCTV because of the "overlord clause" incident, which was forwarded by CCTV and the media, pushing Suntech to the forefront of public opinion. Suntech's reputation once fell to the bottom.
In fact, as early as last July, Suntech was fined by Shijingshan Branch of Beijing Administration for Industry and Commerce for allegedly making false propaganda and deceiving students. Only in the two years of 20 18-20 19, suntech was punished five times.
Event:
Students only know that there is a "overlord" agreement when they apply for a refund, and the organization uses a false identity to handle the loan installment for students.
A few days ago, according to CCTV Finance and People's Daily, a consumer in Chengdu applied for a refund for personal reasons after signing up for the online self-study exam training class at Suntech, but it was difficult to get a refund because of the "overlord" clause.
The victim thought that it was unreasonable to know that there was a "overlord" agreement after applying for a refund, and he was deducted 25% of the registration fee within a few days of registration. "Didn't you say/kloc-unconditional full refund within 0/5 days", and you didn't sign a similar agreement. "The whole registration process was completed by the staff of Suntech. When the staff asked for the verification code, there was no mention of the service agreement. "
Suntech said that consumers received a short message with a "personal center verification code" in the system before payment, indicating that they confirmed their knowledge and agreed to the online training service agreement.
The reporter combed and found that consumers who signed up for Suntech's institutional courses encountered difficulties in refunding, which occurred all over the country.
At the same time, CCTV and People's Daily reported that if students are still students and have no stable source of income, Suntech institutions will falsify students' identity, address and other information to achieve the purpose of handling loans. When the consumer applied for a refund, Suntech delayed again and again. During this period, the consumer's loan could not be stopped.